Slow to respond to anything, not helpful unless it suits them and they charge you for everything!
You have to pay £100+ to change the date on EXACTLY the same contract!
You have to pay £100+ to leave the property!
And don't bother asking them to do anything because you'll be waiting so long for them to get anything organised you'll end up doing it yourself!
Or they will do something, but really badly and have to inconvenience you again to re-do the work!
Absolute cowboys - do not use!!!
Landlords - if you want the same decent tenants in your property for more than 12 months - use someone else!!