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May 21,2014
May 21,2014
4
people found
this helpful
this helpful
Countrywide are nothing more than aggressive brutes! They didn't send service charge reminders to the property and when we didn't pay their charges, we would have done if asked, they got solicitors involved and added interest charges to our account. A simple 6 monthly service charge of £547, v expensive for what they do at the property was then hiked to include £645 for interest, disimbursements and legal charges. We have no choice but to use this company and reluctantly we paid so as to avoid court action. Countrywide is a huge PLC property services company providing everything from estate agency, property management, letting agency, surveying, conveyancing etc and I for one will refuse to ever use their services. In most instances they trade under a local brand name, so its worth checking locally to see what brand they operate under so as to avoid.
What agent could do to change your mind?
The agent could have accepted we had not received paperwork and dropped by the property or contacted us via our solicitors to request we called them to make payment before calling in lawyers.Attached Filesnbsp;
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Latest Reviews
29th Oct 2019
reviewed by 'sandie'
Opening Hours
Address
Countrywide Residential Lettings
115/118 Commercial Road
Swindon
Wiltshire
SN1 5PL
01793 882121
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Oct 29,2019
Oct 29,2019
5
people found
this helpful
this helpful
RUDEST AND INCOMPETENT MANAGEMENT COMPANY EVER
My Husband and I are tenants of a property which, since moving in in May 2019, we have had serious issues trying to get this management company to deal with our various significant problems. i.e. w.c.'s, heating, ...
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May 21,2014
May 21,2014
4
people found
this helpful
this helpful
Countrywide are nothing more than aggressive brutes! They didn't send service charge reminders to the property and when we didn't pay their charges, we would have done if asked, they got solicitors involved and added interest charges to our account. A simple 6 monthly service charge ...
read full review
read full review
What agent could do to change your mind?
The agent could have accepted we had not received paperwork and dropped by the property or contacted us via our solicitors to request we called them to make payment before calling in lawyers.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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