50% sales valuation accuracy
50% sales fee satisfaction
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40% lettings fee satisfaction
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Mar 30,2011
Mar 30,2011
3
people found
this helpful
this helpful
I rented a property and the landlord wanted to sell it so he put and add with Barnard Marcus in Kennington, London. I really didn't care as I was leaving anyway. My only request was to be present while the viewings as I had lots of expensive staff and I just didn't like to have strangers in my place if I'm not there.
One of the agents came twice with clients and every time when both clients saw the damp in the bedroom, they asked me and told me their concerns about it.
I answered with honesty that that was something regarding the landlord and that it was like that since years but the landlord did nothing yet (hence one of the reasons why I was moving out).
That agent (a woman from Kennington's branch) emailed my landlord and complained about me because I was staying in my property while she was doing the viewings and because those two clients asked me about the damp, I was putting them off to do the sale.
Now, how ignorant is that? First, it is my right to stay in my place if I want to, period. Second, the damp was there to see it. I couldn't hide it, also I didn't want to. Why should I?
I bet that the agent would do anything to hide it and lie to the clients if she could, otherways, why was she complaining about me to my landlord because I spoke (when asked)? Obviously, the agent was not happy with my honesty and she would prefer me out of the property.
One of the managers from that branch kept telling me that there was not need for me to stay in the property while the viewing because they had the keys of the property. At least he told me 10 times! How rude is that?
I am looking myself for a house to buy, I will not use this company.
I will try to go to private sellings because most of them (state agents) are just a bunch of uneducated, ignorant and rude people who only interest is to make a profit no matter how.
One of the agents came twice with clients and every time when both clients saw the damp in the bedroom, they asked me and told me their concerns about it.
I answered with honesty that that was something regarding the landlord and that it was like that since years but the landlord did nothing yet (hence one of the reasons why I was moving out).
That agent (a woman from Kennington's branch) emailed my landlord and complained about me because I was staying in my property while she was doing the viewings and because those two clients asked me about the damp, I was putting them off to do the sale.
Now, how ignorant is that? First, it is my right to stay in my place if I want to, period. Second, the damp was there to see it. I couldn't hide it, also I didn't want to. Why should I?
I bet that the agent would do anything to hide it and lie to the clients if she could, otherways, why was she complaining about me to my landlord because I spoke (when asked)? Obviously, the agent was not happy with my honesty and she would prefer me out of the property.
One of the managers from that branch kept telling me that there was not need for me to stay in the property while the viewing because they had the keys of the property. At least he told me 10 times! How rude is that?
I am looking myself for a house to buy, I will not use this company.
I will try to go to private sellings because most of them (state agents) are just a bunch of uneducated, ignorant and rude people who only interest is to make a profit no matter how.
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reviewed by 'SRandall'
30th Mar 2011
reviewed by 'gjames'
Opening Hours
Address
Barnard Marcus
279 Old Brompton Road
Earls Court,London
Greater London
SW5 9JA
020 7244 7337
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 0% | 40% | £1,400 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dec 17,2019
Dec 17,2019
1
people found
this helpful
this helpful
Orribile experience
Me and my flatmate had a terrible issue in our property, due to the bad works done on the roof, when was raining hard the water filtered and poured from the ceiling to the bathroom and one bedroom. there were leaks and cracks ...
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Feb 22,2018
Feb 22,2018
0
people found
this helpful
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Worse ever! Landlord service is just a rip off.
I am now in trouble as they never took of the tax which they are supposed. They kept payments for up to 4 months with the excuse that they have IT problems. Staff changes all the time ...
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Comment on agent fees
fee is too high for what was delivered
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Aug 31,2017
Aug 31,2017
5
people found
this helpful
this helpful
Paid deposit and agent fee for apartment to be removed from market and they rented it to someone else and now I'm homeless. Don't ever use @BarnardMar...
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Aug 31,2017
Aug 31,2017
3
people found
this helpful
this helpful
Paid deposit and agent fee for apartment to be removed from market and they rented it to someone else and now I'm homeless. They still have our deposit. Don't ever use @BarnardMar #scammers#NOtoBarnardMarcus#NOtoscammingpeople#NOtostateagentslikethisone...
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Jul 18,2016
Jul 18,2016
3
people found
this helpful
this helpful
Ellen has been incredibly helpful and friendly in managing my property. She is always prompt and does her utmost to resolve issues leaving me with very little hassle. I can't thank her enough for her help over the past few months....
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Mar 30,2011
Mar 30,2011
3
people found
this helpful
this helpful
I rented a property and the landlord wanted to sell it so he put and add with Barnard Marcus in Kennington, London. I really didn't care as I was leaving anyway. My only request was to be present while the viewings as I had lots ...
read full review
read full review
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Jan 19,2011
Jan 19,2011
2
people found
this helpful
this helpful
The service was absolutely appalling. My contract became periodic at the end of the initial fixed term. I was happy to stay but the landlord became a bit dodgy towards the end of the tenancy. He asked me to pay him the rent in cash, ...
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May 10, 2011
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Andie your problem was with your landlord, who asked you to pay him directly and not the agency probably so that he would avoid paying their renewal fee. The agency did nothing wrong here and the Housing Act does require a tenant to give a landlord one month's notice when a tenancy is in a periodic state - the agency cannot be blamed for this. For that reason, it is best that you stay off these websites as your ill-informed opinion and allegations are unfair to the agent. But then again, inform ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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