I had the most appalling experience with this estate agent, totally agree they are rude, self serving, unbelievably unhelpful. Goodness knows why people use them. I have never been spoke to as rudely by any other estate agent. Disgrace and interesting everyone's view is the same. No coincidence.
Mar 28, 2011
Similar experience myself. Tom has shown us round a few houses and is nice enough, however, whenever dealing with the guys who own it, it is clear that they are only interested in making money and less focused on good customer service. It feels like they have the monopoly and so feel like they are doing you some kind of favour.
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