Guy Salmon Estates
Canary Wharf, London, E16
1.1/5, 30 reviews
3% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



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“I too want to join forces with anyone to stop ......”

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May 13,2014
Minithumbdown
By: 'charles'
May 13,2014
5 people found
this helpful
I too want to join forces with anyone to stop this company from ripping people off. I rented a property last year from them 2013. They let me a property illegally. I had to move out and lost £1000's of pounds. They were unscrupulous on every level. I was put in a vulnerable situation and nearly lost my job because of the problems. Once they had my money they would not return it. They are possibly the most dodgy company I have ever dealt with. I'm amazed they are still trading if Im honest.
What agent could do to change your mind?
The agent could have given me my money back on the property as soon as it became apparent that they had illegally let it. instead they left me high and dry. when i finally managed to get my cash back, they wouldn't return the ‚£300 administration fee (even though i'd only had the property 4 days) They wouldn't return calls or emails. They should also have offered some recompense for the ‚£1000 I spent moving in and out of the illegally rented property. Disgusting
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Opening Hours
Address

Guy Salmon Estates
4 Excel Marina Western Gateway
Canary Wharf,London
Greater London
E16 1AT
0207 476 2928

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 9 0 12 0 0 0 0 1 8
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“To everyone that has been scammed by this company contact ......”

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Feb 21,2016
Minithumbdown
By: 'Abrar'
Feb 21,2016
3 people found
this helpful
To everyone that has been scammed by this company contact me in order to get justice: [email protected] My name is A.Khalid & I was a director of this company....
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Comment on agent fees
Disgustingly bad
Was this helpful? Yes
By: Ming Li
Aug 16, 2016
View all comments (1)
This company has scammed so many people , I have finally got a outcome , this company also opened a new company called OLIVER KNIGHTS , also scammed allot of landlords and tenants. I have finally got the person behind this all, Osman Malik who was also known as Usman Iqbal and Ayaan Malik who are brothers both are scam artist, there have used other people name to build a company and also have shafted them. My private investigator will have more information on these guys which i have been ...

“I too want to join forces with anyone to stop ......”

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May 13,2014
Minithumbdown
By: 'charles'
May 13,2014
5 people found
this helpful
I too want to join forces with anyone to stop this company from ripping people off. I rented a property last year from them 2013. They let me a property illegally. I had to move out and lost £1000's of pounds. They were unscrupulous on every ...
read full review
What agent could do to change your mind?
The agent could have given me my money back on the property as soon as it became apparent that they had illegally let it. instead they left me high and dry. when i finally managed to get my cash back, they wouldn't return the ‚£300 administration fee (even though i'd only had the property 4 days) They wouldn't return calls or emails. They should also have offered some recompense for the ‚£1000 I spent moving in and out of the illegally rented property. Disgusting
Attached Filesnbsp;
Was this helpful? Yes

“Do not use this agent. They are a family run ......”

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Dec 03,2013
Minithumbdown
By: 'Landlord'
Dec 03,2013
0 people found
this helpful
Do not use this agent. They are a family run business where all three brothers claim not to know each other. Ayaan Malik, Osman Malik and Kamran Iqbal (also a Malik) are the brothers who have been running it for the last year. They have ...
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What agent could do to change your mind?
Agent is a scam and they need to be shut down and investigated.
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“Avoid GSE at all costs!Firstly, they failed to put ......”

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Sep 26,2013
Minithumbdown
By: 'Rose'
Sep 26,2013
8 people found
this helpful
Avoid GSE at all costs! Firstly, they failed to put our deposit into any sort of safe deposit scheme, despite this being written in our contract that this would be done. Upon chasing them up on this, they were seemingly uncontactable as anyone that could ...
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What agent could do to change your mind?
Don't run off with peoples money
Attached Filesnbsp;
Was this helpful? Yes

“Hi Everyone,I am also a victim of their scam. ......”

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Sep 10,2013
Minithumbdown
By: 'Lin'
Sep 10,2013
7 people found
this helpful
Hi Everyone, I am also a victim of their scam. My friend and I were going to rent an apartment via them. However 3 days before the move, (everything all paid for) they told us the ¢â‚¬Ëœbad landlord' pulled out, leaving us stranded, no money, and ...
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Was this helpful? Yes
By: Sabrina
Aug 06, 2019
View all comments (7)
If anyone is still owed money by these scammers please email me at [email protected] *. I’m currently taking Aidan and his accomplices to court for fraud and since this company was I’d run by his brother then I’m happy to add these victims on here onto our joint law suit ...

“Having also been affected by this scam, I have it ......”

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Sep 09,2013
Minithumbdown
By: 'AffectedLandlord'
Sep 09,2013
0 people found
this helpful
Having also been affected by this scam, I have it on good authority that these guys are also involved with Wilson & Co Properties located at 14 Tiller Road, E14 8PX. I conveniently received a call from W&C 'offering' their services to me having had no ...
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By: noneedforanick
Oct 21, 2013
View all comments (1)
This review is very inaccurate. No one from Wilson and Co has ever had dealings with any ex Landlord of Guy Salmon. Before making these wild accusations it would have been better reserved for you to contact someone from our offices to clarify how you may have been contacted! WE are very proud of our balanced client account and have had but one bad review on this site which was swiftly dealt with. Before jumping to accuse someone you have never dealt with do your homework maybe that would have sa ...

“I am in the same boat, they owe me money. ......”

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Sep 07,2013
Minithumbdown
Osman
By: 'abijua'
Sep 07,2013
3 people found
this helpful
I am in the same boat, they owe me money. Please can you let me know what can be done. I have already given notice for my property, and paid the Guy Salmon for new property which i am not getting now because they are ...
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What agent could do to change your mind?
Pay me my money back
Attached Filesnbsp;
Was this helpful? Yes
By: abijua
Sep 12, 2013
View all comments (2)
I cant open the above mentioned fb group ...

“Hi All,This estate agency made contact with us. We ......”

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Sep 03,2013
Minithumbdown
By: 'Almas'
Sep 03,2013
2 people found
this helpful
Hi All, This estate agency made contact with us. We checked out the website and they were also on major property websites therefore we decided to let our flat. We rented a flat through them and our details were given to another estate agency called ...
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“Landlord hasn't seen a penny of our rent. Worried about ......”

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Sep 03,2013
Minithumbdown
By: 'Angrytenant'
Sep 03,2013
3 people found
this helpful
Landlord hasn't seen a penny of our rent. Worried about our deposit. I knew there was something fishy about these guys but we were on a move deadline. Please set up the fbook page....
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Was this helpful? Yes
By: Elaine
Sep 06, 2013
View all comments (1)
Guy Salmon Estates - People affected by the scam ...

“Me and my husband, we've lost a lot of money ......”

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Sep 02,2013
Minithumbdown
By: 'Elaine'
Sep 02,2013
6 people found
this helpful
Me and my husband, we've lost a lot of money with the Guy Salmon Estates as well. My name is Elaine and my phone number is xxxxxxxxxx . The thing is that not only this case is a fraud, but it's a criminal case as well, ...
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What agent could do to change your mind?
GET ME MY MONEY BACK!
Attached Filesnbsp;
Was this helpful? Yes
By: bella
Sep 03, 2013
View all comments (1)
they managed 2 of my properties, owe me 4 months rent, filed a court case against them about a month ago, they did not respond. please get in touch ...

“Same here. Tenant's rent disappeared and landlord can't get agent ......”

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Aug 30,2013
Minithumbdown
By: 'Alex'
Aug 30,2013
1 people found
this helpful
Same here. Tenant's rent disappeared and landlord can't get agent fee back. Should we set up a facebook group etc to discuss this? My email: [email protected]...
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Was this helpful? Yes
By: Alex Cook
Sep 02, 2013
View all comments (2)
hello, I have just visited their branch and they are boarded up. Unsure of how to proceed to gain back lost moneies. T ...

“They are a complete scam! I understand that there are ......”

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Aug 30,2013
Minithumbdown
By: 'Maddy'
Aug 30,2013
2 people found
this helpful
They are a complete scam! I understand that there are several of us in fairly similar situations where Guy Salmon has tricked or cheated us out of money. They have no closed down and filed for liquidation. If all of us could collect our statements ...
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“This company's office in 4 excel has been CLOSED!!! They rented ......”

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Aug 28,2013
Minithumbdown
By: 'Victoria'
Aug 28,2013
4 people found
this helpful
This company's office in 4 excel has been CLOSED!!! They rented us a property which has already been rented by others for 2 years. Everything they said was lie. They still let us to sign the contract, but close the office today. And no one answer the ...
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Was this helpful? Yes
By: maddy
Aug 30, 2013
View all comments (2)
Me too! Where have you turned for advice? Police or the Citizen Advice Bureau? Maybe we should join forces. Contact me on [email protected] ...

“THEY ARE TERRIBLE!We recently moved out of flat and ......”

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Aug 23,2013
Minithumbdown
By: 'Kat'
Aug 23,2013
6 people found
this helpful
THEY ARE TERRIBLE! We recently moved out of flat and we are still awaiting our deposit and rent owed to us - c. 3000 GBP. It's been almost 1.5 months now! We have called/email them on multiple occasions - either the manager Kamran (Ayaan is on ...
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What agent could do to change your mind?
TERRIBLE
Attached Filesnbsp;
Was this helpful? Yes
By: a.khalid
Feb 21, 2016
View all comments (13)
This is a message to everyone who has been scammed by this company, my name is Abrar Khalid and I was director for this company for a year before my name was taken off and replaced with someone else. Non of you know me and I don't know any of you but believe me when I say I feel everyones pain. Let me make it clear now that I was not involved in this scam nor was I aware of any of what they were doing to everyone. I myself have been a victim of their scam and am paying a heavy price. A few t ...

“We let our property 22 July and after repeated requests by ......”

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Aug 22,2013
Minithumbdown
By: 'Sandra'
Aug 22,2013
7 people found
this helpful
We let our property 22 July and after repeated requests by phone,email and in person we have been told by the one staff member in the office that we cannot have the landlords deposit and the rent owed to us as the principle Aayan Malek ...
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Was this helpful? Yes

“Very disappointed with them, not instructed my tenant to pay ......”

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Aug 20,2013
Minithumbdown
Jade
By: 'Monika'
Aug 20,2013
4 people found
this helpful
Very disappointed with them, not instructed my tenant to pay the rent to our account.. The tenant keep making payment to them and they holding it for ages... Not answering the calls, switching off their mobiles, not returning the MSG, constantly lying about staff members ...
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What agent could do to change your mind?
Jade Pearman Osman Malik pls return the calls and answer the emails.....also pls pay our rent and instruct the tenant to make payment to landlady account
Attached Filesnbsp;
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“AVOID LIKE THE PLAGUE - Worryingly illegal and immoral practice. ......”

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Aug 13,2013
Minithumbdown
By: 'You'
Aug 13,2013
9 people found
this helpful
AVOID LIKE THE PLAGUE - Worryingly illegal and immoral practice. Have been chasing unpaid rent for months, despite evidence from the tenant that it has been paid to the agents. Also be wary of fraudulent registration of the tenancy deposit schemes - it clearly seems ...
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What agent could do to change your mind?
Paid the rent and register the deposit in good time.
Attached Filesnbsp;
Was this helpful? Yes
By: Morwenna
Sep 02, 2013
View all comments (3)
I'm owed £2300 by Guy Salmon and have been left homeless as my new property fell through at the last minute and I had already moved out of my previous place. I have nowhere to go and no money to rent somewhere new. I need help. What can we do? ...

“WARNING TO ALLThese agents rented my property for two years ......”

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Jul 04,2013
Minithumbdown
By: 'Rogue'
Jul 04,2013
7 people found
this helpful
WARNING TO ALL These agents rented my property for two years on false pretence to a so called tenant and then behind my back and without my consent rented my property on a short let. It was lucky I got my property back but they ...
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What agent could do to change your mind?
Return the deposit Pay my rent Not sublet
Attached Filesnbsp;
Was this helpful? Yes

“I'd also like to warn anyone about this agency! If ......”

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Jun 19,2013
Minithumbdown
By: 'Shocked'
Jun 19,2013
5 people found
this helpful
I'd also like to warn anyone about this agency! If you are a current tenant, please check that your security deposit has been secured with one of the Tenancy Deposit Schemes-it most likely hasn't and you probably won't get it back. I have been struggling ...
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What agent could do to change your mind?
They seem to be a fraudulent operation. They have not returned my deposit and continuously lie about it.
Attached Filesnbsp;
Was this helpful? Yes

“We need to say a hige THANK YOU to MICHELLE ......”

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Jun 13,2013
Minithumbup
By: 'Teresa'
Jun 13,2013
0 people found
this helpful
We need to say a hige THANK YOU to MICHELLE for her availability and her kindness, her customer service and her assistance in these days...we were desparate to find a place and she has helped us as nobody did....MICHELLE YOU ARE A STAR!!!! ...
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Was this helpful? Yes

“I was completely unhappy with the serviceso far recieved. Having ......”

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May 31,2013
Minithumbdown
Jade
By: 'Fol'
May 31,2013
6 people found
this helpful
I was completely unhappy with the service so far recieved. Having vacated the property nearly two months ago I am still awaiting a deposit which I was told had already been 'transferred' into my account. The office is Now not responding to my emails and ...
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What agent could do to change your mind?
Adhered to the tenancy contract, returned the deposit when they said they would. Not to mislead clients.
Attached Filesnbsp;
Was this helpful? Yes
By: Former tenant
Jun 19, 2013
View all comments (1)
Hello Fol, I would not count on them calling you back. I used to rent through Guy Salmon Estates and they have been useless at (almost) every step of the way. Is your deposit registered with a tenancy deposit protection scheme? They are required by law to register your deposit, but unfortunately that doesn't mean they have actually done so. Good luck and I hope they have repaid it by now. If not, you can always consider taking them to court: http://www.adviceguide.org.uk/england/law_e/law_legal ...

“I rented a flat through Guy Salmon Estates for approximately 2 ......”

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May 19,2013
Minithumbdown
By: 'Very'
May 19,2013
7 people found
this helpful
I rented a flat through Guy Salmon Estates for approximately 2 years and unfortunately I cannot recommend them at all. They were slow at making repairs which ultimately resulted in a water leak causing significant damage to other flats and costs for the landlord. Even for ...
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Was this helpful? Yes
By: Still very poor
Jun 21, 2013
View all comments (2)
Dear Guy Salmon Estates, Based on my past experience, I believe it would be a pointless waste of (my!) time to discuss my case with you again. As far as I am concerned this is now settled and I will not rent through your company again and certainly will never recommend you to anyone else. But perhaps you can explain something to me (and every other visitor to this site): You say that you "always register the deposit or have your landlord register this". Either your so called "client manage ...

“This letting agent advertises properties with fake rent prices in ......”

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Apr 22,2013
Minithumbdown
By: 'Customer231'
Apr 22,2013
5 people found
this helpful
This letting agent advertises properties with fake rent prices in order to attract customers (lower than the final price you will pay). They make mistakes in your letting contract (make sure to read it carefully) They never reply to emails or letters after you have ...
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What agent could do to change your mind?
be honnest
Attached Filesnbsp;
Was this helpful? Yes
By: Customer Services
Apr 23, 2013
View all comments (1)
Dear Customer231, We have reviewed your review and are very disappointed to learn of your experience. It is very difficult for us to determine who you are from your name and you haven't selected the staff member that you dealt with. I would be grateful if you could e-mail us on [email protected] Kind Regards Customer Services ...

“they dont refund the holding deposit, also they lie to ......”

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Apr 12,2013
Minithumbdown
By: 'simon'
Apr 12,2013
0 people found
this helpful
they dont refund the holding deposit, also they lie to customers. they hold me 500 pound for holding deposit, 8000 pound for my friends, i already report to the police also the court. please be careful with this bad estate agent. i can even show the court ...
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What agent could do to change your mind?
refund the deposit to me.
Attached Filesnbsp;
Was this helpful? Yes

“I would never use these estate agents. I think some ......”

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Apr 11,2013
Minithumbdown
Akmal
By: 'Ruksana'
Apr 11,2013
4 people found
this helpful
I would never use these estate agents. I think some of the agents are in the wrong business as they are not at all interested or concerned about selling. I rang to arrange for a viewing of a property for sale. Spoke to Mo first. ...
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Was this helpful? Yes
By: Customer Service
Apr 15, 2013
View all comments (1)
Dear Ruksana, Thank you for taking the time to leave the above feedback. We are very sorry to hear that you are unhappy with the service provided by Guy Salmon Estates and would really like the opportunity to investigate the issues you have raised further. Please could we ask you to contact us on [email protected] and we will be more than happy to help. Kind Regards Guy Salmon Estates ...

“Do not deal with this agent I repeat DO NOT , ......”

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Mar 15,2013
Minithumbdown
Kamran
By: 'Sandra'
Mar 15,2013
6 people found
this helpful
Do not deal with this agent I repeat DO NOT , most agencies are desperate to sell properties so they will tell you all kinds of lies to get you to put money down or get money from you and Guy Salmon estate is definaltey one ...
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What agent could do to change your mind?
Stick to their contract and what they say They need training on how to be professional and a truthful company
Attached Filesnbsp;
Was this helpful? Yes
By: Customer Service
Mar 20, 2013
View all comments (1)
Dear Sandra, We are extremely disappointed to learn that you have had an unpleasant experience with Guy Salmon Estates, we take all complaints very seriously and would appreciate that you contact us at customerservice@guysalmonetsates so that we can look in to this in further details. We always aim to respond within 2 business hours. Customer Service ...

“BE WARNED - DO NOT USE GUY SALMON ESTATES !! This ......”

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Oct 09,2012
Minithumbdown
By: 'Jackie'
Oct 09,2012
11 people found
this helpful
BE WARNED - DO NOT USE GUY SALMON ESTATES !! This is by far the worst estate agent I've had the misfortune to come across. From the outset I saw the signs that this outfit are parading as a business and it's a huge compliment calling ...
read full review
Was this helpful? Yes
By: Customer Service
Dec 19, 2012
View all comments (1)
Dear Jackie, Firstly, I would like to apologise for the dissapointing service recieved from Guy Salmon Estates. We do take Customer Service very seriously and have only been made aware of the comments left on this site recently. I understand from your review that you were refunded your fees and as a business we make it clear as to the time it takes for refunds when a property is first put under offer and a deposit taken. However I sincerely apologise for the behaviour of one of our custom ...

“I have never in my whole life recieved such disgusting ......”

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Sep 29,2012
Minithumbdown
Kamran
By: 'Eleanor'
Sep 29,2012
12 people found
this helpful
I have never in my whole life recieved such disgusting customer service. After our flat fell through due to the landlady deciding to sell last minute, our agent Kamran ignored us completely. It took us 2 weeks to get our deposits back and that was only ...
read full review
Was this helpful? Yes

“Terrible and unfortunate experience with the agency! Not just one, ......”

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Jul 16,2012
Minithumbdown
Mohammed
By: 'Metin'
Jul 16,2012
14 people found
this helpful
Terrible and unfortunate experience with the agency! Not just one, but also several different factors as you will read below: The short version: Stay Away! Whatever you do, check what you are signing. Do not send any money until the contract is signed. Do not ...
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What agent could do to change your mind?
Customer service would have been a start. The first agent should not even work in the industry.
Attached Filesnbsp;
Was this helpful? Yes
By: Customer Service
Dec 19, 2012
View all comments (1)
Dear Metin, Firstly, I would like to apologise for the dissapointing service recieved from Guy Salmon Estates. We do take Customer Service very seriously and have only been made aware of the comments left on this side recently. We have appointed a customer service representative and would be grateful if you could e-mail your details to [email protected] so that we can look in to this further. Kind Regards, Customer Service ...

“Constant phone calls. Street speak!! Didn't turn up for the ......”

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May 22,2012
Minithumbdown
By: 'james'
May 22,2012
9 people found
this helpful
Constant phone calls. Street speak!! Didn't turn up for the appointment....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Guy Salmon Estates, London E16 1AT



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