Derek B Phillips
Merthyr Tydfil, CF47
2/5, 4 reviews
25% recommended
0% sales valuation accuracy
0% sales fee satisfaction



Property Features


“One of the worst estate agents we've dealt with. Couldn't ......”

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May 11,2014
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Derek
By: 'Snaveznad'
May 11,2014
1 people found
this helpful
One of the worst estate agents we've dealt with. Couldn't be bothered to turn up to a viewing so the owners showed us around the house. After paying solicitors fees and for surveys, we had a bad survey that noted work that needed doing. They demanded a copy so they could pass to seller to renegotiate, and that was it. They ignored answer machine messages and emails and was promised be Derek himself that he's phone back, but nothing. Wasted over £1000. Avoid if you have any sense.
What agent could do to change your mind?
Respond to calls / messages (basic customer service ) Turn up to viewings
Attached Filesnbsp;
Was this helpful? Yes
By: Allyson
Jul 10, 2019
I have been trying to arrange a viewing of a property. I have rung 4 times spoke to a lady and a gentleman promised a call back every time still waiting. I would love to get hold of the seller to inform them. Not happy at all. Been waiting over a week.

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Opening Hours
Address

Derek B Phillips
51 Glebeland Street
Merthyr Tydfil
Glamorgan
CF47 8AT
01685 723678

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 1 1 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Shocking! Worst estate agent Iv come across, ......”

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Mar 08,2021
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By: 'S'
Mar 08,2021
4 people found
this helpful
Shocking! Worst estate agent Iv come across, list as long as my arm of complaints, from not putting offers to the seller too to ignoring people trying to book viewings....
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“One of the worst we’ve ever dealt with!...”

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Feb 05,2020
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Derek
By: 'Vanessa'
Feb 05,2020
1 people found
this helpful
One of the worst we’ve ever dealt with. Never showed up for a viewing we had booked well in advance. I Left an email to ask why. My partner enquired about viewing a house but they never replied to him. I called them the ...
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“Lovely friendly staff . Was moving to Wales from Norfolk and ......”

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May 27,2017
Minithumbup
By: 'Lisa'
May 27,2017
0 people found
this helpful
Lovely friendly staff . Was moving to Wales from Norfolk and the sale of my flat was a nightmare twice it fell through. When I had to let Derrick Phillips no my buyer had pulled out (this happened twice). They were very supportive and understanding finally ...
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Comment on agent fees
Not applicable
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“One of the worst estate agents we've dealt with. Couldn't ......”

Share on :
May 11,2014
Minithumbdown
Derek
By: 'Snaveznad'
May 11,2014
1 people found
this helpful
One of the worst estate agents we've dealt with. Couldn't be bothered to turn up to a viewing so the owners showed us around the house. After paying solicitors fees and for surveys, we had a bad survey that noted work that needed doing. They ...
read full review
What agent could do to change your mind?
Respond to calls / messages (basic customer service ) Turn up to viewings
Attached Filesnbsp;
Was this helpful? Yes
By: Allyson
Jul 10, 2019
View all comments (1)
I have been trying to arrange a viewing of a property. I have rung 4 times spoke to a lady and a gentleman promised a call back every time still waiting. I would love to get hold of the seller to inform them. Not happy at all. Been waiting over a week. ...
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Awards won by Derek B Phillips, Merthyr Tydfil CF47 8AT



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