“Terrible agent; staff is used to lie to cover their ......”

May 07,2014
By: 'Tennant'
May 07,2014
4 people found
this helpful
Terrible agent; staff is used to lie to cover their backs. They lied from day 1 when we arranged the view, and they showed us a run down house that they promised they would professionally clean before the tenancy started, at the end we had to choose a different house but it didnt stopped there, they continued to lie and be very agressive. The landlord decided to sell the property and the inneficiency of woodcock only aggravated the situation.

We moved out of the property but the lies continued right to the end of the tenancy when we realised they could not provide us with the Tenancy Deposit Protection information. So glad we left. Stay clear from them.
Was this helpful? Yes
By: Matthew Driscoll
Jan 12, 2015
Woodcock Holmes are a very professional and successful Letting Agency in Peterborough we take customer service issues very seriously and are very disappointed to read your comments. We work hard on a daily basis to try and ensure all of our properties are in good condition and are ready for tenants to move in to. Sometimes if someone moves in shortly after a tenant moves out the house might not be up to the expected condition. We will work extremely hard with both the landlord and the tenant to try and rectify any issues within a swift manner.
I am sorry that your experience was not what you expected however we would appreciate the chance to try and change your opinion of Woodcock Holmes if you ever look for a property in the future

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Woodcock Holmes

First Floor Offices, 4 Office Village Hampton, Peterborough

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