“The agents arranged viewings close to when we needed to ......”
3 Star Review
Apr 29,2014
By:
'Mr'
Apr 29,2014
Branch: Huddersfield, 23 Market Place
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: HD4
Branch: Huddersfield, 23 Market Place
Sales (as a Buyer)
Postcode: HD4
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The agents arranged viewings close to when we needed to see the property after having agreed a purchase price with the vendor, however 30 minute viewing slots are short if a survey is being done by someone who isn't registered as a surveyor and therefore can't be given the keys to view the house at their leisure.
During the negotiations the agent dealing with the purchase was sometimes abrupt and stated 'facts' about what the vendor could accept which evidently were false. Their curt manner did not help the proceedings, nevertheless we did eventually agree on a price. We feel that the sale could have been quicker had the agents been more proactive in informing us of issues surrounding the sale and arranging for the property to be cleared of furniture sooner.
When we finally went to pick up the keys after monies had exchanged, our negotiator hadn't got the keys ready and failed to engage with us due to a personal conversation with a colleague. Hence her embarrassed colleague had to try to finish with us on her behalf. We found this final episode typical of our other dealings and somewhat rude.
After 4 months of waiting to exchange contracts after agreeing the price we now have the property and are pleased with our new home. We would use Reeds Rains again in the future.
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