Camden West Central Office, London, NW1
3.7/5, 131 reviews
71% recommended
92% lettings valuation accuracy
82% lettings fee satisfaction



Property Features

Black Katz | Properties to rent in London | Flats to Rent in London

“Blackkatz are TERRIBLE, avoid them at all costs. They are ......”

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Apr 22,2014
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By: 'katiek'
Apr 22,2014
6 people found
this helpful
Blackkatz are TERRIBLE, avoid them at all costs. They are very unhelpful, unfair and totally unprofessional. Save yourself and avoid using blackkatz. There raised our rent 2 weeks before we moved back in in september (after being away in summer) meaning that we had no time to find anywhere cheaper and that we had to pay an unnecessarily high rent. Our washing machine has broken several times and regardless of how careful we are with it keeps breaking because it is very old, they told us they had ordered a new one and that it would come today and after ringing several times today and being told they would ring me back I finally was told that the order had not actually been arranged. They have not treated us well at all, and they are not professional at all. DO NOT USE BLACKKATZ THEY ARE AWFUL
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Opening Hours
Address

Black Katz
69 Parkway
Camden Town,London
Greater London
NW1 7PP
020 7284 3111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 92% 82% £600 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 1 67 31 0 0 0 0 5 6
Areas covered
  • Maida Vale
  • Kentish Town
  • Queens Park
  • Regents Park
  • Kings Cross
  • CamdenHollowayArchwayHampstead
  • Holburn
  • Notting Hill
  • Tufnell Park
  • Belsize Park
  • St Johns Wood
  • Ladbroke Grove
  • Baker Street
  • Paddington
  • Bayswater
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA NALS TPOS Lettings TPOS SAGEagent
Latest Properties
Images & Videos

“I loved how Lisa handled all the process and ......”

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Sep 02,2022
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Lisa
By: 'Alejandra'
Sep 02,2022
0 people found
this helpful
I loved how Lisa handled all the process and made it so easy for me. I'm very happy with the provided service....
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By: Andrew Black
Sep 06, 2022
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Alejandra, Lisa will be really pleased you were happy with the service. Thanks. Regards, Andrew Andrew Black Director ...

“Lisa, was great to deal with, quick to respon......”

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Jan 28,2022
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Lisa
By: 'Karen'
Jan 28,2022
0 people found
this helpful
Lisa, was great to deal with, quick to respond and always helpful. She explained the process and guided us through....
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By: Andrew Black
Jan 31, 2022
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Karen, Many thanks for your review. Lisa will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“They don't pay you the deposit in time...”

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Nov 18,2021
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By: 'Isabel'
Nov 18,2021
1 people found
this helpful
From the beginning they did it wrong, they gave us BROKEN furniture and they said we could throw it away, they gave us a house with the kitchen drain clogged and the water in the RED pipes, we sent them a message and they never ...
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By: Andrew Black
Nov 24, 2021
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Isabel, We are sorry that you were not happy with the service you received; we work very hard at providing all our tenants with the best possible service. We have fully looked into matters and really feel your review is very unfair and not a true reflection of what happened. 1. We never said you could throw away existing furniture, the furniture was removed without the landlords consent. You replaced the furniture and no charge to you has been made. 2. Professional Cleaning. Prior to you m ...

“Black Katz have, since the very early 2000s, ......”

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Aug 03,2021
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By: 'Hal'
Aug 03,2021
1 people found
this helpful
Black Katz have, since the very early 2000s, consistently come with a personal warning of 'not even with a barge-pole' from a number of friends who have used them (spurious 'hard sell' initial manner, total absence of support beyond tenancies being signed including totally dropped ...
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By: Andrew Black
Aug 06, 2021
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Hal, We are truly sorry that you are not happy with Black Katz. Furthermore we can assure you that we tale all complaints very seriously. We have been going since 1992 and let over 50,000 flats and houses and would love to have 100% customer satisfaction and where we don't we always look at how we can improve. You start off being highly critical of Black Katz but you have never used Black Katz. You have never been a customer of Black Katz. Having looked into the matter in detail: 1. ...

“Lisa at BlackCatz made the process of startin......”

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Jul 27,2021
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Lisa
By: 'shazia'
Jul 27,2021
0 people found
this helpful
Lisa at BlackCatz made the process of starting our tenancy extremely smooth and efficient! She was incredibly patient and easy to work with!...
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By: Andrew Black
Jul 29, 2021
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Shazia, Many thanks for your review. Lisa is a great member of the Team and will really appreciate it. Thanks again. Regards, Andrew Black Director ...

“Lisa was so helpful, friendly and went comple......”

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Mar 29,2021
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Lisa
By: 'Aimey'
Mar 29,2021
0 people found
this helpful
Lisa was so helpful, friendly and went completely above and beyond to ensure everything was done quickly. Such great service and communication. Couldn't recommend Lisa & Black Katz enough!...
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By: Andrew Black
Apr 04, 2021
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Aimey, Many thanks for your review. Lisa is a great member of the team and will really appreciate your comments. Thanks again. Regards, Andrew Andrew Black Director ...

“Lisa was very helpful and always responded qu......”

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Dec 14,2020
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Lisa
By: 'Naomi'
Dec 14,2020
0 people found
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Lisa was very helpful and always responded quickly. The process was easy and smooth and the application form was simple....
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By: Andrew Black
Dec 19, 2020
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Naomi, Many thanks for your positive review. Lisa is a great member of the team and will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“I walked into Black Katz Camden with zero exp......”

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Nov 19,2020
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Zia
By: 'Robert'
Nov 19,2020
0 people found
this helpful
I walked into Black Katz Camden with zero expectations except the ones I'd inherited from my previous encounters with estate agencies. The staff at this branch could not have done more to not only completely exceed those expectations, but set an entirely new standard for ...
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By: Andrew Black
Nov 23, 2020
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Robert, Many thanks for the review, much appreciated. Sam and Zia will be really pleased you had a great service. Thanks again. Regards, Andrew Black Director ...

“Really poor as an agent. Lacked all sense of ......”

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Sep 14,2020
Minithumbdown
By: 'jshdhgd'
Sep 14,2020
1 people found
this helpful
Really poor as an agent. Lacked all sense of organisation or ownership when problems arose. Their one and only goal was to get viewings done and contracts signed before they abandoned any responsibility. They next resurfaced only once notice had been given and at this ...
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By: Andrew Black
Sep 17, 2020
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Jshdhgd, I am very sorry that you feel the need to complain. We work very hard to provide the very best service which is why we get a lot of positive reviews. Please provide the property address and more details and we will look into matters. Apologies again that you feel the need to complain. Look forward to hearing from you. Regards, Andrew Black Director ...

“Has made me and my friend homeless...”

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Mar 04,2020
Minithumbdown
By: 'Cello'
Mar 04,2020
0 people found
this helpful
This company has made me and my friend homeless. We handed in our notices and then despite us having glowing references and my friend having a full years rent in her account they refused us as tenants at the last minute because she was a ...
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“Horrible experience. The guys from the crouch......”

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Nov 19,2019
Minithumbdown
By: 'Fuen'
Nov 19,2019
0 people found
this helpful
Horrible experience. The guys from the crouch end office are nice and helpful. However wait until you got to move out. Its been 37 days since we moved and we haven't yet received our deposit. No photos of damages te deductions- not answering to emails after ...
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By: Andrew Black
Nov 27, 2019
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Fuen, I am sorry for any delay with the return of your deposit which you have now received. We have now looked at our internal systems and have made a change with the aim that deposits can be returned even quicker. Regards, Andrew Black Director ...

“Great from the get go....”

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May 27,2019
Minithumbup
By: 'Darcey'
May 27,2019
0 people found
this helpful
Black Katz were very helpful right from the get go. When we first spoke to them, they took us round three houses that they thought might be appropriate for us, from these houses, we found the house that we decided to rent. The whole process ...
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Comment on agent fees
Did not have to pay agent's fees because of a deal that Black Katz was running.
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By: Andrew Black
May 30, 2019
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Darcey, Many thanks for your review - much appreciated. Really pleased you were happy with the service Caley provided. Regards, Andrew Black Director ...

“Very helpful...”

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Mar 08,2019
Minithumbup
Raj
By: 'Morgan,'
Mar 08,2019
0 people found
this helpful
I am very satisfied for service , fast good feedback and easy communication, during onsite view on time and very get 100% help....
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Comment on agent fees
Good, not expensive
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By: Andrew Black
Mar 09, 2019
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Many thanks for leaving a review, we work really hard at providing good customer service. Thanks again. Andrew Black Director ...

“Amaizing and helpfull agency...”

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Feb 01,2019
Minithumbup
By: 'Belen'
Feb 01,2019
0 people found
this helpful
They were really efficients and helpfull with us. The workers are really nice, proactive and they give you really quick response about everything....
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By: Andrew Black
Feb 04, 2019
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Belen, Really appreciate your positive comments. Thanks. Regards, Andrew Black Director ...

“Tenant review...”

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Jan 10,2019
Minithumbup
By: 'Yasin'
Jan 10,2019
0 people found
this helpful
Great team, great communication, great support. Overall, very impressed with their overall service from start till move in. Thank you for all your help....
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By: Andrew Black
Feb 04, 2019
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Yasin, We really appreciate your feedback Regards, Andrew Black Director ...

“I love Black Katz...”

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Nov 30,2018
Minithumbup
Zia
By: 'Lucy'
Nov 30,2018
0 people found
this helpful
I have been using Black Katz for 15 years now and think they are brilliant. They have always found me really good tenants and made sure my property is always occupied. Zia and Caley in Camden are like old friends and I really value their professionalism ...
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Comment on agent fees
The fees are fair
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“Greatest Client Service!...”

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May 02,2018
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Gary
By: 'Antoinette'
May 02,2018
0 people found
this helpful
After a few weeks of many tiring viewings wherefrom six on this particular day, I have to admit that you'll not find better client service anywhere else than with Gary. He kindly listens to what you are exactly looking for considering the price range without ...
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Comment on agent fees
Good
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“I've been a landlord and client of BlackKatz for over 20 ......”

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Feb 05,2018
Minithumbup
By: 'John'
Feb 05,2018
0 people found
this helpful
I've been a landlord and client of BlackKatz for over 20 years and have always found them to be very helpful & efficient. Their ability to regularly attract good tenants has been impressive. Both Pip & Karen have always been very diligent with renewals and overall administration. I ...
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Comment on agent fees
Fair
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“Caley was friendly and down to earth. As soon as ......”

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Jan 17,2018
Minithumbup
By: 'Atemp'
Jan 17,2018
0 people found
this helpful
Caley was friendly and down to earth. As soon as we enquired about properties in Tufnell Park within our price range he took us to two straight away. Caley was helpful answering all my questions and communicating information from the landlord. For the great service ...
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Comment on agent fees
Obviously no one likes fees but from what i have paid before the fees seemed reasonable.
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“Black Katz have been a pleasure to deal with. They ......”

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Jan 15,2018
Minithumbup
Zia
Lauren
By: 'Mariella'
Jan 15,2018
0 people found
this helpful
Black Katz have been a pleasure to deal with. They found tenants for our two flats quickly, and were very flexible and helpful when renovations delayed our timings. They dealt with all administrative issues efficiently and promptly and I would not hesitate to recommend them....
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Comment on agent fees
On a par with other agents.
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“I highly recommend Black Katz Camden. They have sourced excellent ......”

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Jan 11,2018
Minithumbup
Zia
Lauren
By: 'Claire'
Jan 11,2018
0 people found
this helpful
I highly recommend Black Katz Camden. They have sourced excellent tenants for me since 2012. The tenants have been really respectful of the property and have always paid on time. Zia, the Manager, is very efficient, friendly and delivers. I recently sent in the keys and ...
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Comment on agent fees
Yes, a fair fee rate.
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“Absolutely blown away by the service that these guys offer. ......”

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Jul 03,2017
Minithumbup
Zia
By: 'JessNewt'
Jul 03,2017
0 people found
this helpful
Absolutely blown away by the service that these guys offer. They were brilliant right from the start and didn't stop searching for places for me. This gave me such confidence as I was moving to London for the first time as a young grad....
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Comment on agent fees
Agent fees were very low and fair for London agencies.
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“I came to Black Katz Camden having had a wonderful ......”

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Apr 20,2017
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Lauren
By: 'Dustin11'
Apr 20,2017
1 people found
this helpful
I came to Black Katz Camden having had a wonderful experience with their London Bridge office two years ago. The staff at Black Katz are friendly, honest, transparent and efficient. I was able to arrange multiple viewings on the same day with Charlie, and the ...
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Comment on agent fees
Much lower than the average London agency
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“Charlie has been very helpful and available, gave some good ......”

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Apr 12,2017
Minithumbup
By: 'Micaela'
Apr 12,2017
0 people found
this helpful
Charlie has been very helpful and available, gave some good advice and helped us getting a wonderful place at a great deal, would totally recommend....
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“Fantastic agency in central London. They helped us move three ......”

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Mar 29,2017
Minithumbup
Zia
Lauren
By: 'Steven'
Mar 29,2017
0 people found
this helpful
Fantastic agency in central London. They helped us move three times from a small studio flat to a bigger 2-bedroom apartment. They were really responsive, helpful and willing to go an extra mile to find us the perfect flat. Also, dealing with landlords can be ...
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Comment on agent fees
The fees are not the lowest in London, but they provide excellent value for the money.
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No image available Zia
(23)
No image available Lauren
(12)
No image available Lisa
(6)
No image available Gary
(3)
No image available Raj
(2)
No image available Rachel
(2)
No image available Dara
(1)
No image available Alex
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:09 PM 25/07/2016 by allAgents

Awards won by Black Katz, London NW1 7PP



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Black Katz

Branch - Camden West Central Office, London, NW1