We were initially impressed with the reviews and the fees but having now been with them for the 8 week contract period and having no phone calls or visits we are disappointed. We did lower the price but still nothing. In addition we didn't receive any personal communication from Hatched over those 8 weeks to see how things were going. Worth a try as you have nothing to lose and potentially can make a sale at a cheap commission rate. But there really are no extras or help along the way. I would rate high as a good option to try but low as an actual estate agent.