“My experience with this Agency has been really bad from ......”
1 Star Review
Apr 29,2014
By:
'Disapointed'
Apr 29,2014
Branch: Leamington Spa, 1st floor, 113 Regent Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CV32
Branch: Leamington Spa, 1st floor, 113 Regent Street
Lettings (as a Tenant)
Postcode: CV32
4
people found
this helpful
My experience with this Agency has been really bad from the beginning. Please be careful if you need to deal with them and if you can avoid them, I would recommend it. After you pay the reference fees (‚£250) you will be given an A4 paper with millions of small fees. Such as if you pay one more monthly payment by mistake, it will cost you ‚£25 to be returned to your bank account. If you would like references when you apply for a different property, they will charge you. If you decide to leave your property at the end of your agreement, their is a charge of around ‚£100, still not been explained exactly for what, but something like inventory, that I did myself and signed when I entered the property.
When you renew your tenancy contract, there is an administration fee of total of ‚£90(75+VAT), against which one they are expected to do some administration, or at least send you your signed agreement. I didn't not received that and as an answer I've been told I have done everything so they didn't feel the need they need to do anything. Therefore I paid administration fee for nothing!?!
If misplaced your keys or you need to borrow theirs for some reason, just to borrow it to open your house and return it straight away, this would cost you ‚£35, still don't know for what am I paying if I go take the keys from their office and return them 20 mins later.
As a conclusion AVOID!
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