83% sales valuation accuracy
88% sales fee satisfaction
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Latest Reviews
2nd Aug 2023
reviewed by 'lyndon'
24th May 2023
reviewed by 'Hussain'
3rd Jul 2022
reviewed by 'Charlotte'
1st Jul 2018
reviewed by 'Steve'
20th Apr 2018
reviewed by 'Gascoyne'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 88% | £158,000 | £158,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 4 | 15 | 2 | 6 | 1 | 3 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 02,2023
Aug 02,2023
0
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Burchell Edwards ilkeston are a bunch of crooks.
I paid £183 to secure a house on shaw street.
The following day I was told I had 2 ccj's buy the lettings manager amber rabusin.
I checked on experian and found no ccj's were there and also no ...
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May 24,2023
May 24,2023
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Where do I begin, from start to finish Burchelll Edwards supported myself and my wife in every step of the mortgage and purchase process. In particular Chloe Elton and Leona Hewitt who were both kind, patient and understanding with our circumstance.
I'd also like to ...
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Jul 03,2022
Jul 03,2022
0
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Worst experience I’ve ever had with a letting agent.
We were told before moving in that the garden was going to be sorted out for the move in date (it was covered in overgrown weeds when we viewed) all that was done was the ...
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Sep 01,2020
Sep 01,2020
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Jade was very helpful throughout the process and always polite. She informed us when she recieved any information and was happy to help with any paperwork sent from the solicitors....
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Jul 01,2018
Jul 01,2018
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My first contact with Burchell Edwards was through Holly when she came to value my house. She is extremely professional, knowledgeable of the local market and gave me good advice and a valuation on my home which I had hoped to achieve.
Once I had ...
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Comment on agent fees
Excellent value for money
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Apr 20,2018
Apr 20,2018
0
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I sold with Burchells Ilkeston and they were excellent. Gemma Jade and Holly I would highly recommend. I work for a different agent and chose Burchells as I know Gemma is a very proactive sales manager. My house sale fell through twice due to chain ...
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Comment on agent fees
Fees are fair
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Apr 20,2018
Apr 20,2018
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We have had a very positive experience with all staff at Burchell and Edwards. Everything was explained to us about what would happen and when. All staff have been lovely and listened to our worries and concerns. They priced our house just right and it ...
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Comment on agent fees
good
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Mar 02,2018
Mar 02,2018
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The service that you provided on the recent letting of my property was second to none...very quick and efficiently done..well done and a big thankyou...no landlord wants to see a property empty...when i come into the agency, all the staff are ...
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Comment on agent fees
Everyone has to pay fees...i dont have a comparison of what other agents charge...so can't make an acurate comment on this
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Jan 23,2018
Jan 23,2018
1
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We have used Burchell Edwards to manage the letting of only one of our 5 properties, and I can only say their service is awful. Once the current let comes to an end we will never user them again. There is too much to say here, ...
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Comment on agent fees
I was changed £90 for them to do something which involved no work on there part at all.
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Jan 22,2018
Jan 22,2018
0
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Jade was a pleasure to deal with from start to finish. I know she was there to do a job however we always felt she went the extra mile to help us. We had a lot of problems with our chain but having someone like ...
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Comment on agent fees
We didn't have any fees to pay the agent.
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Jan 15,2018
Jan 15,2018
0
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Jade and Gemma were amazing! They did everything they could to assist in the sale of the property and even went the extra mile when I was sick by delivering form for me to sign. The whole experience was pretty much stress free (as much ...
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Comment on agent fees
Good
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Jan 14,2018
Jan 14,2018
0
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I am a Property Investor, Jade has shown me round several properties in the area. On each occasion she has been very professional, always on time, courteous and providing the property brochure whilst answering questions or offering to find the answer from her colleagues before ...
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Comment on agent fees
Not applicable
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Jan 14,2018
Jan 14,2018
0
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Jade showed us round our property & provided us with an excellent service from start to finish. She was always happy to help with any questions we had. Even after the property had sold I phoned Jade with a query and she solved it straight away ...
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Nov 27,2017
Nov 27,2017
2
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Very unprofessional, dishonest and not customer focussed at all. Devalued my house to get a quick sale and get commission from a house builder as previously valued my house 2 months prior for a private sale and valued it much higher. Would not recommend at all....
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Comment on agent fees
Too high.
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Jan 20,2015
Jan 20,2015
1
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From the start of the process Adam was excellent. A card from Burchell Edwards was posted through my door and at the time i was thinking about renting the property. I phoned Adam and we arranged a meeting at the property. At that initial meeting (...
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Comment on agent fees
The agents fees were as i expected - i went for the full management package which suits me as i do not live nearby, and i am perfectly happy.
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Jan 20,2015
Jan 20,2015
0
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Callum; showed me Round the property; very polite, helpful, let me alone to inspect house and just bring on hand to answer any questions. Adam; dealt with all paper work in the office: knows his job. Fast, efficient and also very helpful....
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Jan 11,2015
Jan 11,2015
0
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We are currently renting a property that was dual marketed (by the below landlord). I originally tried to contact the other company marketing the property as their listing came up first online, however after calling several times without an answer, I saw that it was ...
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Comment on agent fees
We felt that, in comparison to other local agents, the fees charged by Burchell Edwards were more expensive. The charge to reference an individual was the same as other agencies, however we were not given the option to be referenced as a couple which other agencies offer at a cheaper price than two individual referencing fees. We felt that the charge for drawing up the tenancy agreement was expensiv. As a property management company we felt that a standard tenancy agreement was probably in use for all properties (no property specific clauses or information was included) and as such only the address and names of tenants/landlords would need to be edited, which would not warrant the ‚£210 charge. The charge for renewing the tenancy agreement seems to be the same as other agents in the area.
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Jan 10,2015
Jan 10,2015
0
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Hello Everyone
From My experience i can see : For 10 days The Team was able to do all checks and paperworks whats need to be done .
Well Done.
5 Stars from me , keep on going like this !!!!
Velimir Neshev...
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Jan 10,2015
Jan 10,2015
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We received a prompt and efficient service. The member of staff was in constant contact with us and kept us up to date. Overall a very friendly and effective business....
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Jan 06,2015
Jan 06,2015
1
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Our rental property had been on the market for over two months with a rival lettings agent. There had been few viewings and no one had shown interest in letting the property. I spoke to two alternative local lettings agencies about joint marketing of the ...
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Nov 22,2014
Nov 22,2014
1
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Found him to be very rude and not interested in me at all, only money. Will never rent or buy through you....
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Nov 24, 2014
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(1)
Hi Jon,
Can I ask what member of staff you have dealt with and which property it is that you have rented?
Thanks, ...
Nov 21,2014
Nov 21,2014
1
people found
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Found a tenant for my propertyquickly but told me they had 2 small dogs, which I later found out were 3 large dogs!! Misled on the information given initially and have received a very poor fully managed letting service. Incidents include them saying they couldn't get in ...
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What agent could do to change your mind?
Done their job without being chased!Attached Filesnbsp;
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Nov 11,2014
Nov 11,2014
1
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I am working overseas so needed the agent to care care of some minor repairs, cleaning etc, even get someone on the garden, prior to the tenant moving in. They took care of everything and kept me informed of progress throughout. Also a friendly but ...
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Nov 04,2014
Nov 04,2014
0
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The agents were both very friendly and greeted us with a kind approach. The viewing was good and the organisation was good. We even got to meet the landlord which was great. They accommodated our start date so we coincided with our next paycheck. They ...
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Oct 10,2014
Oct 10,2014
0
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Friendly staff helped with my queries, fully explained to me all I needed to know. Helped the move into my first rented property easy and a success...
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Comment on agent fees
Well they're a bit pricey but im happy as the service was worth the price
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Sep 23,2014
Sep 23,2014
0
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Great service from Adam and Callum from first viewing to getting keys! Everything explained and sorted everything brilliantly. thanks :)...
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Sep 04,2014
Sep 04,2014
0
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Adam was a great help from the moment I viewed the property unto the day I moved in. he kept me up to date with how the letting was going and remained friendly and professional throughout....
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Jul 31,2014
Jul 31,2014
1
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I found Jonathan and Adam to be extremely professional when dealing with them. They were punctual with their replies and so so helpful with giving advice. I would without a doubt recommend Burchell Edwards because of the excellent service I have received....
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Jul 28,2014
Jul 28,2014
1
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Adam viewed my property & advised on expected rental income. He accompanied prospective tenants to viewings and informed me of acceptance . He then arranged the tenancy agreement , inventory & gas safe certification. All actions were carried out to a high professional standard. Jonathan was also very helpful ...
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Comment on agent fees
Seemed the going rate for services provided.
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Jul 25,2014
Jul 25,2014
0
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My experience with Adam Cliff was excellent, having come out of a relationship I was left with issue around my credit history, Adam was none judgmental and extremely helpful so that we could resolve this problem I felt that he was supportive of my needs ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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