East Sheen, Richmond, SW14
2.9/5, 8 reviews
50% recommended
0% sales valuation accuracy
100% sales fee satisfaction

“Terrible service... While waiting in the office I overheard the ......”

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Mar 15,2011
Minithumbdown
By: 'Jones'
Mar 15,2011
0 people found
this helpful
Terrible service... While waiting in the office I overheard the manager telling a salesperson not to show the property to client because they had nothing to sell. My salesperson was awful, they never called back. Avoid this office!!!!!
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Opening Hours
Address

Gascoigne Pees
254 Upper Richmond Road
East Sheen,Richmond
Greater London
SW14 8AG
020 8878 7575

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 3 1 1 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Sale of flat...”

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Jul 27,2018
Minithumbup
By: 'Mr. and Mrs. Al-Jawad'
Jul 27,2018
0 people found
this helpful
When we placed our Richmond flat with Scott, he immediately swung into action and fielded a series of viewers for regular inspections of our property. He had also given us a clear overview of the market in the area, given tips about doing it up ...
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Comment on agent fees
They seem to be average.
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“We sold our flat through GP in November 2017. It was ......”

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Jan 06,2018
Minithumbup
By: 'Nicola'
Jan 06,2018
0 people found
this helpful
We sold our flat through GP in November 2017. It was a very long drawn out process and Scott and his team were very helpful and positive all the way through. They were easy to talk to and responsive and their sales progression department was very ...
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Comment on agent fees
OK
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“Barry gave excellent service while assisting with the purchase of ......”

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Sep 17,2012
Minithumbup
By: 'D Coates'
Sep 17,2012
0 people found
this helpful
Barry gave excellent service while assisting with the purchase of my UK Property. He worked very closely with my PA to help the completion of the sale while I was overseas. He recommended a good builder to carry out necessary work on the property. Barry ...
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“My sale was complicated by a number of factors from ......”

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Sep 10,2012
Minithumbup
By: 'G.Sinnott'
Sep 10,2012
0 people found
this helpful
My sale was complicated by a number of factors from living overseas to the structure of the management company. Put simply, the sale would not have proceeded without Barry's perseverance. Having switched agents after 6 months without a single offer, the client base at Gascoigne was ...
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“My offers were not responded to. Over 6 weeks I was ......”

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Jul 22,2012
Minithumbdown
By: 'Robert'
Jul 22,2012
0 people found
this helpful
My offers were not responded to. Over 6 weeks I was strung along to be told the vendor had de-instructed them. Then I found out the manager who was on holiday had actually left. The financial adviser came to my house with the manager who listened ...
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“I have had a terrible time in dealing with these ......”

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Jul 06,2012
Minithumbdown
By: 'Lupo'
Jul 06,2012
0 people found
this helpful
I have had a terrible time in dealing with these people. I am sure they are fine for Sellers, but as a prospective Buyer (the sale has not gone through) they have been absolutely terrible to the point of deliberate incompetence, misleading statements and outright ...
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What agent could do to change your mind?
They could have been honest to us from the start about the Seller's character and circumstances. They could have been easier to contact via both email and phone. They could have been more personal in their service - at one point they thought we were the Sellers! They could have been less biased toward the needs of the Sellers - we were cash Buyers, and last time I checked, we were a commodity. They should have researched the property and the Seller's circumstances more. They should jump off a cliff. This would improve their practice greatly by dint of its non-existence.
Attached Filesnbsp;
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By: calmdude750
Jul 18, 2012
View all comments (1)
In case you didn't know, the agent acts for the seller, not the buyer. I'm sure your comments reflect your frustrations and whilst there is no excuse for the innacuracy of information supplied to you, it is unfair to suggest what you did in your last paragraph. ...

“What a mistake it has been to use Gascoigne Pees ......”

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Aug 24,2011
Minithumbdown
By: 'Annoyed seller'
Aug 24,2011
0 people found
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What a mistake it has been to use Gascoigne Pees Putney to sell our flat. Every step of the way they have promised dates when they would contact us - and then ignored every deadline they set themselves so we have had to chase them. ...
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What agent could do to change your mind?
GPees needs to understand that they work on behalf of sellers. We have been pressured the whole time to ensure everything is smooth for the buyer at the expense of our own situation - excuse me - who is paying your fees???? See the review for further details. GPees also overpromises and underdelivers consistently. Once this sale is complete, we will be submitting a formal written complaint.
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“Terrible service... While waiting in the office I overheard the ......”

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Mar 15,2011
Minithumbdown
By: 'Jones'
Mar 15,2011
0 people found
this helpful
Terrible service... While waiting in the office I overheard the manager telling a salesperson not to show the property to client because they had nothing to sell. My salesperson was awful, they never called back. Avoid this office!!!!!...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Gascoigne Pees, Richmond SW14 8AG


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