Alan Francis
Milton Keynes, MK9
3.8/5, 70 reviews
76% recommended
100% sales valuation accuracy
91% sales fee satisfaction

“My Daughter was promised first refusal on a property, she ......”

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Mar 15,2011
Minithumbdown
By: 'Gerry'
Mar 15,2011
1 people found
this helpful
My Daughter was promised first refusal on a property, she had paid her admin fee and filled out all of the required forms. Alan Francis then proceeded to let the house to another tenant who offered a higher than advertised rent. The staff are totally unprofessional, unhelpful. The landlord is obviously unscrupulous too.
I would advise any Tenant / Vendor to avoid Alan Francis at all costs.
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Opening Hours
Address

Alan Francis
Medina House, 304 Silbury Boulevard
Milton Keynes
Buckinghamshire
MK9 2AE
01908 675747

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 91% £184,100 £515,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 21 11 9 0 6 0 2 6
Areas covered
  • Milton Keynes
  • Towcester
  • Buckingham
  • MK9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS TPOS TDS
Latest Properties

No Properties

“i am looking for a property in Milton Keynes ......”

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Nov 05,2020
Minithumbdown
By: 'Faisal Saghir'
Nov 05,2020
0 people found
this helpful
i am looking for a property in Milton Keynes and i have viewed couple of properties with Alan Francis i didn't like the properties after a month or so break i started viewing properties again i have called Alan Francis they just booked viewing and ...
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“I have let my property out through Alan Francis....”

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Sep 21,2020
Minithumbup
By: 'Wu Jin'
Sep 21,2020
0 people found
this helpful
I have let my property out through Alan Francis for 17 years. It's amazing the letting has been a continued without interruption. The colleagues fro Alan Francis are always helpful, from finding new tenants, to fixing problems and communicating issues from time to time. I am ...
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“I was looking for a property to rent and had ......”

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Aug 06,2020
Minithumbdown
By: 'Felipe Nogueira'
Aug 06,2020
0 people found
this helpful
I was looking for a property to rent and had to chase Alan Francis for a month with no success. There is never a consultant available. All times I had to speak with receptionists that take my name and contact, and then no one returns ...
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By: Branch Manager
Aug 11, 2020
View all comments (1)
We sincerely apologise for any delay in getting back to you. We understand our Lettings Manager called you to discuss your concerns and to offer our help. Our customers are our number one priority and we strive to provide a first class service however we are currently experiencing an unprecedented number of enquiries and are doing our very best to get back to everyone as soon as we can. If we can be of any assistance going forward, please do not hesitate to contact us on 01908 675747 and ask ...

“Horrible communication and random cancellation...”

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Mar 10,2020
Minithumbdown
By: 'Abel Díaz Castaño'
Mar 10,2020
0 people found
this helpful
I am gonna copy what I said on Facebook: The most useless agency to rent a house. First we called to book a viewing for the next day, as we didn't receive any confirmation we called them again and they did not have any registration ...
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“The worst company ever !!!!! Stealing money......”

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Feb 11,2020
Minithumbdown
By: 'Katarzyna'
Feb 11,2020
0 people found
this helpful
The worst company ever !!!!! Stealing money !!!!! The worst customer service ! They just sitting in the office and don’t give a shit about anything ! Didn’t check inventory before have done check out !!!...
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“A wonderful Experience...”

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Mar 14,2019
Minithumbup
By: 'Alex'
Mar 14,2019
0 people found
this helpful
Myself and my family were looking to rent a house around Milton Keynes and surroundings. I called one saturday morning and spoke to an amazing guy named Alex. He immediately recommended a property they had availble and scheduled for a viewing. When we met him ...
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Comment on agent fees
Good
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By: Sue Wells
Mar 19, 2019
View all comments (1)
Thank you for the 5 star review on the service provided by the lettings team, in particular the support provided by Alex, and Lauren when dealing with any maintenance issues. Your comments and recommendation to friends & family are much appreciated. We wish you all the best. With kind regards. ...

“Successful House Sale...”

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Aug 17,2018
Minithumbup
By: 'Great Service'
Aug 17,2018
0 people found
this helpful
Our house was for sale for several months without success so we changed est agents to Alan Francis and this turned out to be our lucky day. They sent Josh who within a week had sold our house and for the original asking price, truly ...
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Comment on agent fees
Reasonable
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“Sale...”

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Aug 13,2018
Minithumbup
By: 'Vanessa'
Aug 13,2018
0 people found
this helpful
Craig sold my property in Tattenhoe recently & I must say there were a few bumps along the way with my buyers being a little demanding to say the least however Craig managed them extremely well & kept the sale together. I must say he has the ...
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By: Sue Wells
Aug 21, 2018
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Thank you for the 5 star review Vanessa. We are delighted with your comments on the service received when selling your property, in particular the personal support provided by Craig. Your recommendation is much appreciated and we wish you all the very best. Kind regards. ...

“They don't keep promises!...”

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Aug 06,2018
Minithumbdown
By: 'Mickaela'
Aug 06,2018
0 people found
this helpful
Awful service!! After my friend spent the night on the streets as the flat door wouldn't unlock they sent someone day after to change the lock (to mention that I have contacted them several times when we moved in the flat and we've been promised ...
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“Excellent service...”

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Jun 04,2018
Minithumbup
By: 'Sean & Sarah'
Jun 04,2018
0 people found
this helpful
I have used Alan Francis twice and both times the service has been fantastic. I have just finished my 5 year tenancy and I can't recommend them highly enough. Thanks again for everything Sean Sarah Lewis & Emma...
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Comment on agent fees
Good
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“I live next door to a rental and Alan Francis ......”

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Aug 28,2017
Minithumbdown
By: 'Frothing'
Aug 28,2017
3 people found
this helpful
I live next door to a rental and Alan Francis ignore my request to top a tree invading my property on going 7 years now. I have pictues on this as a sapling and it noe is so large it has taken the light out od ...
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Comment on agent fees
N/a
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“I arrived in the UK without any experience about renting ......”

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Aug 18,2017
Minithumbup
By: 'Saeid and Mahshid'
Aug 18,2017
0 people found
this helpful
I arrived in the UK without any experience about renting apartment policy. I checked several agencies to find my first home here in Milton Keynes. From the different review in google and other websites, I contact Alan Francies. Abygale who was professional, understanding and helpful ...
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Comment on agent fees
Convenient and Reasonable
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“It really has been a pleasure to interact with Lauren. ......”

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Aug 04,2017
Minithumbup
By: 'John R. Jones'
Aug 04,2017
0 people found
this helpful
It really has been a pleasure to interact with Lauren. It started with a Council Tax bill for over £2,000 following my property being between tenants for just over a monrth. Lauren took over my call to one of her colleagues. She explained what had probably ...
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Comment on agent fees
Fees are reasonable given the overall quality offering. Certainly employees like Lauren add value.
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“Josh was fantastic helping with my house purchase. Professional, friendly ......”

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Aug 02,2017
Minithumbup
By: 'Peter'
Aug 02,2017
0 people found
this helpful
Josh was fantastic helping with my house purchase. Professional, friendly and always willing to go out of his way to help. Great job!...
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By: Branch Manager
Aug 02, 2017
View all comments (1)
Hi Peter, thanks for writing a review on your experience of purchasing a property through us. It's great for Josh, and the team, to receive such positive feedback and we wish you all the best in your new home. Kind regards. ...

“Daniel and his colleagues have been helpful, prompt and professional. ......”

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Jul 31,2017
Minithumbup
By: 'Freeman99'
Jul 31,2017
0 people found
this helpful
Daniel and his colleagues have been helpful, prompt and professional. Everything from the initial meeting to handling the tenants' arrival has been smooth and I have nothing but praise for Alan Francis and the service they offer....
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By: Branch Manager
Aug 01, 2017
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A great review on the service provided by Daniel and the lettings team as a whole. Thank you for your comments and the 5 star rating. Kind regards. ...

“I dealt with Josh in a recent purchase of a ......”

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Jul 28,2017
Minithumbup
By: 'Buchi'
Jul 28,2017
0 people found
this helpful
I dealt with Josh in a recent purchase of a flat in Milton Keynes. I found him to be very professional and on the throughout the process. He was willing to go the extra mile to make sure I was suitably inform and guided. Would ...
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By: Branch Manager
Jul 31, 2017
View all comments (1)
Thank you for writing a review and for rating the professional service received from Josh & the sales team as 5 stars. We are pleased that you had a positive experience and we hope to work with you again in the future. Kind regards. ...

“As a landlord I would thoroughly recommend Alan Francis. Professional ......”

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Jul 27,2017
Minithumbup
By: 'Tom'
Jul 27,2017
0 people found
this helpful
As a landlord I would thoroughly recommend Alan Francis. Professional service that goes above and beyond. I've mainly worked with Dan and have no complaints at all. He and his colleges always work hard to find solutions to any problems I have in a timely ...
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By: Branch Manager
Jul 31, 2017
View all comments (1)
Thank you for the 5 star review Tom. We are pleased to hear that you have been happy with the professional service received from Dan and the lettings team as a whole. Your comments are much appreciated. Kind regards. ...

“We would recommend Alan Francis to anyone, very friendly staff ......”

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Jul 26,2017
Minithumbup
By: 'Julie Field'
Jul 26,2017
0 people found
this helpful
We would recommend Alan Francis to anyone, very friendly staff and very professional. We dealt mainly with Josh but also dealt with Craig and Robert, could not have asked for better service. Thank you for all your help....
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Comment on agent fees
The fees were good, not a problem.
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By: Sue Wells
Jul 26, 2017
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Hi Julie, thank you for taking the time to write a review on the friendly and professional service provided by the sales team. We appreciate your comments and recommendation. Kind regards. ...

“Alan Francis have worked with me as a Landlord guiding ......”

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Jul 19,2017
Minithumbup
By: 'Shani Cary'
Jul 19,2017
0 people found
this helpful
Alan Francis have worked with me as a Landlord guiding me through difficult processes Working together they have been able to provide me with the processes and assistance to give me . Brilliant service all round and excellent customer service Well done and thank you Debrah...
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Comment on agent fees
Very good
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“Aby has been so helpful to my partner and myself ......”

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Apr 28,2017
Minithumbup
By: 'Kyla'
Apr 28,2017
0 people found
this helpful
Aby has been so helpful to my partner and myself with finding a house ,we have been looking for 6 months and working with her in 2 weeks we are moving into our home , great company to go through , would definitely recommend her ....
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By: Branch Manager
May 09, 2017
View all comments (1)
Thank you for writing a 5 star review on your experience of renting through Alan Francis, and in particular the support received from Aby. Your recommendation is appreciated and we wish you all the best in your new home. ...

“Preferably stay away from this agency if you really need ......”

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Apr 23,2017
Minithumbdown
By: 'Andy'
Apr 23,2017
1 people found
this helpful
Preferably stay away from this agency if you really need to find a place to live. They don't care at all about the customers the just want their money giving their minimum they can. Also nonprofessionals at all, they're are not informed about basics things ...
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“Alan francis lettings have been by far the best lettings ......”

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Apr 13,2017
Minithumbup
By: 'Perry knight'
Apr 13,2017
0 people found
this helpful
Alan francis lettings have been by far the best lettings agency I have ever used and in particular Lauren Gee, she has gone above and beyond anyone I have ever had to deal with, amazing communication when I have contacted her for any reason, 5 starts ...
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Comment on agent fees
All agent's fees are to high I feel
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By: Branch Manager
Apr 18, 2017
View all comments (1)
Thank you for the fantastic review on the service received from the lettings team, and in particular from Lauren Gee. Our aim is to deliver the best customer service to all our clients and it's great to receive such positive feedback in this respect. Kind regards. ...

“I received great customer service from Daniel Vincent, Lettings Manager, ......”

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Feb 23,2017
Minithumbup
By: 'JEG'
Feb 23,2017
1 people found
this helpful
I received great customer service from Daniel Vincent, Lettings Manager, and the team. The lettings process was very smooth. As a newbie to letting out my house for the first time, I was guided through the process and feel I made the right choice with ...
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Comment on agent fees
Competitive.
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By: Sue Wells
Mar 01, 2017
View all comments (1)
Thank you for your 5 star rating on the great customer service received by Daniel Vincent and the lettings team as a whole. We look forward to working with you in managing your first property. Kind regards. ...

“Very good professional service from the start to letting out ......”

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Jan 31,2017
Minithumbup
By: 'G&V'
Jan 31,2017
0 people found
this helpful
Very good professional service from the start to letting out to change of tenancy. Special thanks to Abygale and Daniel - always keen to address queries and finding solution to problems, if any....
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Comment on agent fees
Very similar to other high street agents.
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By: Branch Manager
Mar 01, 2017
View all comments (1)
Thank you for the 4 star rating and positive review on the professional service received from the lettings team; Abigail & Daniel in particular. Your comments are much appreciated. Kind regards. ...

“We were taken for a viewing by a lady who ......”

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Jan 23,2017
Minithumbup
By: 'Anon'
Jan 23,2017
0 people found
this helpful
We were taken for a viewing by a lady who was incredibly blunt, and felt like she was hurrying us around. We were not given a moment to speak or ask questions, and when I did ask a question, she shot me down saying "I ...
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By: Sue Wells
Jan 24, 2017
View all comments (1)
Further to your recent review, we would very much like to have the opportunity to discuss your concerns with you. Unfortunately it's difficult for us to be able to respond appropriately as we are unsure as to which property or applicant the viewing relates to. We should therefore be grateful if you could contact Daniel Vincent, Lettings Manager, either on 01908 675747 or email daniel.vincent@alanfrancis.co.uk. We take customer service very seriously and whilst we appreciate you believe this t ...

“Alan Francis have been managing my rental property for about 5 ......”

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Jan 17,2017
Minithumbup
By: 'Caralyn'
Jan 17,2017
0 people found
this helpful
Alan Francis have been managing my rental property for about 5 years now and I just want to say that the service I have received from them has been without fault. All the staff are unfailingly positive, polite and helpful. I would strongly recommend them to ...
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Comment on agent fees
Since Alan Francis are the only agent I have ever dealt with, I cannot make any comparison, but their annual fee seems fair.
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By: Sue Wells
Jan 17, 2017
View all comments (1)
Thank you for taking the time to write a review Caralyn, and for your 5 star rating. We aim to provide a first rate service to all our customers so it's great for the lettings team to receive such positive feedback. We appreciate your recommendation and look forward to working alongside you in the future. With kind regards. ...

“We engaged Alan Francis to help us with the rental ......”

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Nov 16,2016
Minithumbup
By: 'J & N'
Nov 16,2016
1 people found
this helpful
We engaged Alan Francis to help us with the rental of our apartment, on the basis of the excellent personal service received from Steve Jones on our initial relocation to Milton Keynes, when we rented via AF. In going through the rental process Steve was ...
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Comment on agent fees
Reasonable - willing to reflect prior relationship in their fees
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By: Lettings Team
Nov 21, 2016
View all comments (1)
Thank you for taking the time to write a review on our behalf. Your comments on the excellent service received from both Steve & Aby are very much appreciated. Kind regards. ...

“We have been with Alan francis for over a year ......”

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Nov 04,2016
Minithumbup
By: 'Shazza'
Nov 04,2016
0 people found
this helpful
We have been with Alan francis for over a year now and we have only good things to say about them. Any issues we have had at our rented property have been dealt with quickly. The staff are always friendly and helpful, not smarmy and ...
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Comment on agent fees
Good
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By: Lettings Team
Nov 22, 2016
View all comments (1)
Hi Shazza. Thank you for writing a review on your experience as a tenant with Alan Francis. Your positive comments and recommendation are very much appreciated. Kind regards. ...

“Alan Francis provided a very professional, friendly and efficient service ......”

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Oct 21,2016
Minithumbup
By: 'Alison B'
Oct 21,2016
0 people found
this helpful
Alan Francis provided a very professional, friendly and efficient service throughout the process of selling our property. They found us a buyer with no chain within hours! I would have no hesitation in recommending them to others....
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Comment on agent fees
The fees were very competitive.
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“Fantastic Friendly Service, very helpful and informative. I would highly ......”

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Feb 02,2016
Minithumbup
By: 'Roberts'
Feb 02,2016
1 people found
this helpful
Fantastic Friendly Service, very helpful and informative. I would highly recommend there services to anyone, took the time to explain my options in full detail....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:55 PM 09/05/2018 by Jeremy Cull

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