“Terrible.We arranged a viewing with this property as we ......”
1 Star Review
Apr 27,2014
By:
'A'
Apr 27,2014
Branch: Ellesmere Port, 394 Chester Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CH66
Branch: Ellesmere Port, 394 Chester Road
Lettings (as a Tenant)
Postcode: CH66
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Terrible.
We arranged a viewing with this property as we were contacted by the agent and told we were first to view this house, it had not been advertised online yet.
We were due to view the following day, to then be told they had now let someone view the property before us and they had paid the reservation fee for the house so it had now became unavailable!
The girl on the phone said "all i can do is apologise".
Appaling service, for the agent to break their first come first served rule and let someone else take the property even though we were the first to arrange a viewing.
As long as there we're no issues with the home it was extremely likely we would have rented this property.
To be fair, we are lucky to have avoided being with such a useless agents.
I would firmly recommend avoiding them.
What agent could do to change your mind?
They could have arranged the other viewers to view the property AFTER our viewing time, which I believe is normal practise for a letting agent.
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