“Guy doesn't know the difference between an account being in ......”
1 Star Review
Apr 25,2014
By:
'Lorry'
Apr 25,2014
Branch: Glasgow, 43 Milngavie Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G81
Branch: Glasgow, 43 Milngavie Road
Lettings (as a Tenant)
Postcode: G81
3
people found
this helpful
Guy doesn't know the difference between an account being in credit or in arrears. Have received numerous letters stating I am in arrears, despite one showing I was over £600 in credit. Constant phone calls, harassing me, which led to a complaint to head office, which resulted in them offering me £25 as long as I kept quiet. This was refused and am currently taking legal advice. Have also told head office to inform him that as his constant calls I deemed to be harassment, I was no longer willing to accept calls from him, largely due to the fact I couldn't trust a word that came out his mouth and want all future communication to be in writing so I have proof. Despite this I still received calls from his office and now no longer use my phone.
Tenant statements change all the time, showing one minute in credit, then in arrears, then payments missing or removed. I am totally disgusted by their unprofessionalism and will be moving as soon as I can. I will never use Northwood again.
What agent could do to change your mind?
Look for a new career.
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