“I purchased a property from Manning /Stainton, having sold my ......”
1 Star Review
Apr 24,2014
By:
'Adrian'
Apr 24,2014
Branch: Leeds, 659 Roundhay Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: LS8
Branch: Leeds, 659 Roundhay Road
Sales (as a Buyer)
Postcode: LS8
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I purchased a property from Manning /Stainton, having sold my property through another agent. This difference in the level of service was chalk & cheese! I was out of the country for a while, so communication was not easy & mainly via e-mail. It was very difficult getting information from these people & when it was given it was not correct (even on simple items such as gas & electricity suppliers).
The agent who sold my property was in constant contact & even made a couple of calls after the sale, with questions from the buyer, which I was happy to help with.
The place that I bought was full of junk, when I took possession & not all the items on the contents list were still there. The agent has refused to help in anyway & have left me too it.
When I visited the property to view, the agent did not even know which garage belonged to the property & could not show me it (this is where a lot of the junk was left), surely knowing the property is a basic part of the service.
I would definitely never use the agent again in any way!
What agent could do to change your mind?
I suggest in future, the agent gathers all & correct information on the property they receive commission for selling. They should also inform their customers of the legal responsibilities (as mine did when I was selling my property).
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