0% lettings valuation accuracy
0% lettings fee satisfaction
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Apr 24,2014
Apr 24,2014
2
people found
this helpful
this helpful
Hi,
Well I am currently letting a property from this estate agency. Countrywide now have some dealings with them.
Once countrywide began taking over all the agreements we signed seemed to be completely ignored. They stated they could not conduct an inspection on the property as we werent there when the first inspection was conducted no problem additionally they came at a different date from when we agreed. There was meant to be four inspections on the property and only two were ever conducted. One being where they never checked the property. We reported faults with the property which took some time and pestering to sort. The initial check also stated faults which were already on the inventory which they handed over to us.
Our tenancy agreement is coming to an end and additional to this we have received several letters stating different dates on when to vacate the property. The other letters not mentioning anything about ignoring previously mentioned dates.
Overall I didnt mind portfolio when they were indeed portfolio. Once countrywide took over I severely disliked their conduct and how all the previously signed agreements were completely ignored. We were never given a new terms and conditions to sign as if we disagreed with any we would be eligible to vacate the property early. Which to be honest I would so I wouldnt need to deal with them again.
I am severely hoping there will NOT be a problem with the deposit being refunded however TPS have already been contacted regarding this. Should anyone else have any problems with this company you should get in touch with this company where your deposit should have been held to gain it back.
Well I am currently letting a property from this estate agency. Countrywide now have some dealings with them.
Once countrywide began taking over all the agreements we signed seemed to be completely ignored. They stated they could not conduct an inspection on the property as we werent there when the first inspection was conducted no problem additionally they came at a different date from when we agreed. There was meant to be four inspections on the property and only two were ever conducted. One being where they never checked the property. We reported faults with the property which took some time and pestering to sort. The initial check also stated faults which were already on the inventory which they handed over to us.
Our tenancy agreement is coming to an end and additional to this we have received several letters stating different dates on when to vacate the property. The other letters not mentioning anything about ignoring previously mentioned dates.
Overall I didnt mind portfolio when they were indeed portfolio. Once countrywide took over I severely disliked their conduct and how all the previously signed agreements were completely ignored. We were never given a new terms and conditions to sign as if we disagreed with any we would be eligible to vacate the property early. Which to be honest I would so I wouldnt need to deal with them again.
I am severely hoping there will NOT be a problem with the deposit being refunded however TPS have already been contacted regarding this. Should anyone else have any problems with this company you should get in touch with this company where your deposit should have been held to gain it back.
What agent could do to change your mind?
Preferred Portfolio before Countrywide began dealing with their clients.Attached Filesnbsp;
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Latest Reviews
24th Apr 2014
reviewed by 'Unhappy'
10th Oct 2013
reviewed by 'Scott'
6th Oct 2013
reviewed by 'Portfolio'
Opening Hours
Address
Portfolio Letting
42-46 Cadzow Street
Hamilton
South Lanarkshire
ML3 6DG
01698 333222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Apr 24,2014
Apr 24,2014
2
people found
this helpful
this helpful
Hi,
Well I am currently letting a property from this estate agency. Countrywide now have some dealings with them.
Once countrywide began taking over all the agreements we signed seemed to be completely ignored. They stated they could not conduct an inspection on the property ...
read full review
read full review
What agent could do to change your mind?
Preferred Portfolio before Countrywide began dealing with their clients.Attached Filesnbsp;
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Yes
Oct 10,2013
Oct 10,2013
2
people found
this helpful
this helpful
I rented from portfolio they also did not give me back some of my £825 security deposit. I wanted to back the claims of the previous post and to warn all who may be considering giving Kevin and his company any money! There a loads of ...
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Jan 06, 2014
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(1)
Hi Scott, I'm thinking of using them, how did the small claim go?? You also said they only kept part of your deposit! is that because you left it really dirty?? or did they really just keep your money with no explanation.
Ps. it sounds like you don't like this guy Kevin ...
Oct 06,2013
Oct 06,2013
1
people found
this helpful
this helpful
I paid over £900 deposit to Portfolio Lettings at their office in Cadzow Street Hamilton. The house they rented to me was impeccable when I got the keys, and 18 months later when I vacated, it was handed back in the same impeccable condition. As a police ...
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What agent could do to change your mind?
Refund my deposit AND provide a proper WRITTEN account of any deductions please. Also they should be OUTLAWED FROM HOLDING TENANTS' DEPOSITS. Portfolio Lettings should hand ALL tenant deposits to a reputable third party and independant organisation. They cannot be trusted with tenant's money.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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