Witney, OX28
3.1/5, 12 reviews
50% recommended
0% lettings valuation accuracy
60% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“This is the worst letting agent I have ever dealt ......”

Share on :
Mar 26,2014
Minithumbdown
By: 'Be'
Mar 26,2014
9 people found
this helpful
This is the worst letting agent I have ever dealt with. They have very high application fees, as well as other fees that then come up during the tenancy that are ridiculous and in my opinion amount to extortion. These high fees are not justified by their service which was poor, no-one returns your calls, you have to chase for answers to questions etc. I do not recommend them at all. At the end of our tenancy we spent a weekend cleaning the house to the point that it was spotless but they still forced us to pay for several hundred pounds of cleaning! Not happy!
Was this helpful? Yes
By: Victoria
Apr 24, 2014
Hi,

I'm sorry to read about your experience of Finders Keepers. I cannot comment on your tenancy, but if you would like to email me the details of the property you rented or your name I can speak to the relevant team members.
Kind regards,

Victoria Lyall
[email protected]

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Finders Keepers
114 High Street
Witney
Oxfordshire
OX28 6HT
01993 700150

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 60% £745 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 6 6 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA
Latest Properties

No Properties

“Rachel is highly effective dedicated and pass......”

Share on :
Jul 27,2023
Minithumbup
Rachel
By: 'Jamali'
Jul 27,2023
0 people found
this helpful
Rachel is highly effective dedicated and passionate professional. From viewing day to the day of signing lease she was flawless in her communication. Team Finders keepers keep the fire burning Barbara you were fantastic....
read full review
Was this helpful? Yes

“I would like to thank Finders keepers for hel......”

Share on :
Jul 27,2023
Minithumbup
Rachel
By: 'Connie'
Jul 27,2023
0 people found
this helpful
I would like to thank Finders keepers for helping us get a place to stay. It was not an easy journey but with the help of Rachel Wheeler we managed to get a house. Thank you FindersKeepers team not forgetting Barbra. Keep up the good ...
read full review
Was this helpful? Yes

“Been renting properties with this agency for ......”

Share on :
Mar 22,2023
Minithumbdown
By: 'Mona'
Mar 22,2023
0 people found
this helpful
Been renting properties with this agency for about 5 years and so far I am fairly happy with everything. Occasionally, my emails take time to be answered back. When I have reported any problems, they have been very quick to respond and fix it....
read full review
Was this helpful? Yes

“We have been renting as tenants with Finders ......”

Share on :
Sep 21,2021
Minithumbup
sally
By: 'Nick H'
Sep 21,2021
1 people found
this helpful
We have been renting as tenants with Finders Keepers for over 15 years and in that time the service has been a bit of a roller coaster with some excellent help and sometimes very poor service. Recently we have had to move out due to the ...
read full review
Was this helpful? Yes

“I was unfortunate enough to have our rental property managed ......”

Share on :
May 02,2019
Minithumbdown
Rob
By: 'AG'
May 02,2019
10 people found
this helpful
I was unfortunate enough to have our rental property managed by Finders Keepers. Throughout the agreement they seemed to add no real value of note and at the end sent us a charge for wear and tear to the property of over £600 despite regular inspections ...
read full review
Comment on agent fees
Hugely over inflated - They seem to like charging 2-3 times more than work costs to complete.
Was this helpful? Yes

“Excellent customer service...”

Share on :
Jun 29,2018
Minithumbup
By: 'Johnny'
Jun 29,2018
1 people found
this helpful
From the outset I found this team efficient and reassuring, instilling confidence and a belief that they were fully experienced in what they do. The visiting property manager, in many ways, the face of the organisation was always polite and courteous, always very supportive and ...
read full review
Comment on agent fees
About right, but like all fees it will be good to see them abolished.
Was this helpful? Yes

“Horrible experience with FK...”

Share on :
Jun 12,2018
Minithumbdown
By: 'Witney'
Jun 12,2018
5 people found
this helpful
Very bad service for property and tenants.They don't care about nothing. No respects, no answers for many emails....
read full review
Comment on agent fees
Bad service and still they take a much of money for fees.
Was this helpful? Yes
By: Neighbour
Feb 10, 2022
View all comments (1)
Turns out they don't much care about neighbours of dreadful tenants either. Three years of misery living next to their tenants. No stars from me. ...

“Finders Keepers = Tenants Weepers.Infamous for retaining tenant's deposits for ......”

Share on :
Oct 23,2017
Minithumbdown
By: 'Maceo'
Oct 23,2017
9 people found
this helpful
Finders Keepers = Tenants Weepers. Infamous for retaining tenant's deposits for the tiniest and most insignificant little thing. If you absolutely have to use this appalling agency, make very sure that the initial audit takes note of every miniscule defect - even things you think they'd ...
read full review
Comment on agent fees
Extortionate. Hopefully new government legislation will prevent Finders Keepers from using their unfortunate tenants as a cash cow.
Was this helpful? Yes
By: Victoria Lyall
Oct 23, 2017
View all comments (1)
Hi Maceo, I'm sorry to read your review. I agree that tenants should ensure that the inventory at the start of the tenancy is accurate. That document (signed by the tenant) forms the basis for our end of tenancy check and is what we use to determine whether something has been damaged during the tenancy. However, I do not agree that we use any excuse to avoid returning a tenant's deposit - there would be no benefit to us in doing so, as any money is used to pay invoices for cleaning/repairs and ...

“WOULD GIVE ZERO STARS IF ALLOWED! Terrible estate agency. They ......”

Share on :
Feb 03,2017
Minithumbdown
By: 'Em'
Feb 03,2017
10 people found
this helpful
WOULD GIVE ZERO STARS IF ALLOWED! Terrible estate agency. They charged extortionate hidden fees to a single tenant. NEVER USE! AVOID. Very unhelpful and rude when you visit them. A property lawyer even told me that the amount I was being charged was dis-proportionate to ...
read full review
Comment on agent fees
Terrible.
Was this helpful? Yes
By: Cherry0021
Jun 13, 2017
View all comments (2)
Completely agree. They're absolutely terrible. Very rude and unfriendly staff too. Please do avoid! ...

“I would like to compliment Finders Keepers on making my ......”

Share on :
Nov 16,2016
Minithumbup
By: 'Jeannette'
Nov 16,2016
0 people found
this helpful
I would like to compliment Finders Keepers on making my first rental experience a very easy one. On the day I moved in the house was clean and spotless. All ready for my furniture without having to clean out kitchen cupboards and so on. It ...
read full review
Comment on agent fees
Seems right for what I got.
Was this helpful? Yes

“I was a tenant with FindersKeepers and if ever I ......”

Share on :
Apr 30,2014
Minithumbup
By: 'E.Dwight'
Apr 30,2014
1 people found
this helpful
I was a tenant with FindersKeepers and if ever I had a query they were always polite and very helpful. If I had a property to rent or sell I would use them....
read full review
Was this helpful? Yes

“This is the worst letting agent I have ever dealt ......”

Share on :
Mar 26,2014
Minithumbdown
By: 'Be'
Mar 26,2014
9 people found
this helpful
This is the worst letting agent I have ever dealt with. They have very high application fees, as well as other fees that then come up during the tenancy that are ridiculous and in my opinion amount to extortion. These high fees are not justified ...
read full review
Was this helpful? Yes
By: Victoria
Apr 24, 2014
View all comments (1)
Hi, I'm sorry to read about your experience of Finders Keepers. I cannot comment on your tenancy, but if you would like to email me the details of the property you rented or your name I can speak to the relevant team members. Kind regards, Victoria Lyall [email protected] ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Finders Keepers, Witney OX28 6HT



Find the Best Agent to
Sell or Rent Your Home