83% sales valuation accuracy
83% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Mar 10,2011
Mar 10,2011
2
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Irresponsible with promises made. Do not understand contracts and are awful at returning correspondents. All sales talk and little professionalism. No accountability taken for any mistakes they make either. Avoid!
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Latest Reviews
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31st Mar 2019
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Opening Hours
Address
Prospect Estate Agency
399 Reading Road
Winnersh
Berkshire
RG41 5LT
0118 979 6661
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 83% | £222,000 | £715,000 |
| Lettings | 0% | 50% | £1,300 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 5 | 38 | 6 | 18 | 1 | 5 | 7 |
Areas covered
- RG10
- Winnersh
- RG14
- Sindlesham
- RG17
- RG18
- RG19
- RG2
- RG5
- RG6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Prospect Estate Agency Branches (view all )
Featured Review
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Aug 27,2014
Aug 27,2014
0
people found
this helpful
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Met Dan at Prospect office as they held several properties, all very close to our exact requirements. Dan bent over backwards to secure early, pre marketing viewings and three of four spot on. Regrettably the first vendor was simply unrealistic about the value, the second ...
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Oct 31,2015
Oct 31,2015
0
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We were 100% delighted from the start when Ben came round to value the house to the end! Ben listened and understood that we needed to find a buyer quickly as we had already seen the house we wanted. Where other Estate Agents had under-valued the ...
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Nov 18, 2015
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Thank you for the five stars and for recommending us. ...
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Jul 22,2013
Jul 22,2013
0
people found
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From the point of engagement with the staff at Prospects I have nothing but positive things to say about the Winnersh Branch. I engaged Prospects as I had been very disappointed with another agent and they did not let me down.
The agency was extremely ...
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Aug 02, 2013
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Many thanks for your lovely comments and description of your satisfactory experience, very much a team effort from beginning to end.
Monique, Ryan and Adele. ...
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Feb 01,2015
Feb 01,2015
0
people found
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HUgo was very helpful in selling our property always available to talk to. Adele has been absolutely amazing through our problems we have had we previously selling through another agent but buying a property through Prospect she went out of her way to try and ...
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Feb 02, 2015
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Thank you for the recommendation. ...
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Aug 10,2015
Aug 10,2015
0
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Both Ben and Adele have been absolute stars through the process of selling our house. Ben is always the cool professional and calmly guided us through the process of putting our house on the market, sorting out the viewing and ensured we got the price ...
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Aug 13, 2015
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Thank you or taking the time to write us such a great review. Thank you for recommending us. ...
Mar 31,2019
Mar 31,2019
0
people found
this helpful
this helpful
During our long search for a property, we encountered many agents. NONE measured up to David and Ryan's professionalism.
They were on the ball from start to finish in selling our home but when we viewed properties through other agents, we felt so let down, ...
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Comment on agent fees
Good
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Nov 06,2017
Nov 06,2017
0
people found
this helpful
this helpful
Am writing to say how delighted I have been with the professionalism and expert role Prospect Wiinnersh have undertaken in the sale of our property. I have dealt with many Estate Agents over the years and this agency has definitely been the most effective I ...
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Comment on agent fees
Worth their fees
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Jan 09, 2018
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Thank you for sharing your positive experience with our team in Winnersh. ...
Jan 23,2017
Jan 23,2017
0
people found
this helpful
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We recently bought our new home, advertised through Prospect. We found Hannah to be really helpful during the time it took to exchange and complete.
When I picked up the keys, there was a beautiful bouquet of flowers for us too, which was a lovely ...
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Jan 24, 2017
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Thank you for the five stars ...
Jan 19,2017
Jan 19,2017
0
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Hannah has been fantastic throughout the purchase of our new property, she has kept us up to date and has been invaluable in liasing with solicitors....
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Jan 24, 2017
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Thank you for the five stars. ...
Jun 17,2016
Jun 17,2016
0
people found
this helpful
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Ben was organised, attentive and hard-working. We felt he did his professional (and successful) best for us in a complex situation - a very refreshing change from other agents we have known.
Well done Prospect!...
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Comment on agent fees
What was quoted was what we paid.
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Jun 20, 2016
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Thank you for the five stars ...
May 19,2016
May 19,2016
0
people found
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I was very disappointed with the sales process, we were promised a lot when the house was taken on. However, when it actually came to the sale of the property it was poor. We were told we had 9 viewings one Saturday, and one person turned ...
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Jun 09, 2016
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We are disappointed that the service you received was not to the standard that we pride ourselves on. Please contact the Director, Ian Macbeth on 0118 979 7770, to arrange a meeting to go over the points raised. ...
May 09,2016
May 09,2016
0
people found
this helpful
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Ben and all the staff at Prospect were fantastic. What can I write except very very good!
Ben got us a fantastic price on our property and all the guys, especially Thomas, were all very helpful not just on the phone, but also on viewings.
...
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Comment on agent fees
Fees were competitive
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May 09, 2016
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Thank you for the recommendation. ...
Apr 12,2016
Apr 12,2016
0
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Did sell my house through the agent but not kept in the loop being top of the chain after Adele left without my knowlege. Had to comunicate myself with all the parties involved in the chain to get completion in the end. Did not rate ...
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Comment on agent fees
Poor for the work actually done.
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Mar 01,2016
Mar 01,2016
2
people found
this helpful
this helpful
I was selling my property through another agent and was subject to a spurious booking by C* T* (possibly others too, but I cannot evidence that) combined with a marketing campaign by B* H* encouraging me to move my business to Prospect Estate Agency. I ...
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Oct 09,2015
Oct 09,2015
0
people found
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This agent went above and beyond, even though it was the Camberley branch that sold the property, it was Adele who was on hand to answer all my questions and kept me informed on the progress of the sale. There were a lot of problems ...
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Oct 19, 2015
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Thank you for the positive comments. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
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Adele contacted me to introduce herself after we had accepted the offer on our house. She has been a 'god send' in liaising with other agents and solicitors and keeping us updated with where we are in the process. I actually feel quite relaxed as ...
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Oct 05, 2015
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Thank you for the five stars ...
Aug 17,2015
Aug 17,2015
0
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I wasn't overly impressed with the services for selling my house, it took ages to sell, we have tonnes of no shows, I often ended up showing around people by myself as prospect were too busy etc. However Adele in the after sales team was ...
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Aug 19, 2015
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Whilst we are delighted that the service from Adele was amazing, we are very disappointed that you had so many 'no shows' and that our staff were not available to undertake viewings. Please contact me so that I can look into this more fully. Hilary Tinsley Support & Operations Manager, 0118 907 3128 or htinsley@prospect.co.uk ...
Jul 15,2015
Jul 15,2015
0
people found
this helpful
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We were first time buyers and Prospects made the whole process really easy from beginning until the end. Adele was always on hand to keep us informed of what was happening and what we needed to do next, she made dealing with our solicitors much ...
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Comment on agent fees
Agents fees were very competitive
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Jul 16, 2015
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Thank yo for sharing your 'excellent service' experience and for the five stars. ...
Jun 22,2015
Jun 22,2015
0
people found
this helpful
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Ben Hamlin, the branch manager over valued the property and didn't deliver on the promises he made regarding the services they offered. Once he had us "signed up" he showed no further interest in the sale of the property and left it to Hugo and ...
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May 16,2015
May 16,2015
1
people found
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We decided to sign with Prospect Winnersh in February 2015 as we were looking to sell our property. After a reasonable sales pitch from Ben Hamlin the branch manager who promised us all sorts of wonderful things, we went eith Prospect.
That was more or less ...
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May 19, 2015
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We are sorry that you have not experienced the service that we pride ourselves on and there were problems with viewings. All viewing should be confirmed with the vendor and this has been reiterated to the team. We did book 36 viewings whilst marketing your property but regretfully some people do not attend or cancel, even though we do contact them the day before the appointment to check that they are going to attend. We wish you every success with your onward move and are sorry that we were una ...
May 06,2015
May 06,2015
0
people found
this helpful
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The engagement with Prospect was professional throughout the transaction from the initial valuation through the sales process. Our regular weekly update calls with Hugo were very welcome and helped move along what ended up a more complicated transaction than we originally envisaged. Of the estate ...
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May 06, 2015
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Thank you for the five stars. ...
Apr 07,2015
Apr 07,2015
0
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Very supportive and friendly, let me ask lots of stupid questions and kept me calm.
Took the time to call us and also very active on email which was great as it reduced number of visits to the office!...
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Apr 08, 2015
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Thanks you for the five stars ...
Mar 20,2015
Mar 20,2015
0
people found
this helpful
this helpful
The service, support & efficiency we received from Hugo (Chapman) & Adele (Jode) were excellent - second to none. They communicated with us on a regular basis from viewing the property to completion, keeping us in the loop at all times. As for everyone, this was a ...
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Mar 25, 2015
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Thank you for sharing your positive experience. ...
Mar 13,2015
Mar 13,2015
0
people found
this helpful
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We bought our new house via Prospect Estate Agents in Winnersh. Hugo was always available to talk and always responded promptly to emails, which made us feel reassured that progress was being made.
Adele also was a great help, even helping us arrange insurance for ...
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Mar 16, 2015
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Thank you for the recommendation. ...
Mar 11,2015
Mar 11,2015
0
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this helpful
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I have recently purchased 2 properties from Prospect Estate Agency. The sale of both of these properties was overseen by sales progression team and my point of contact was Adele Jode who dealt with solicitors, vendor and myself and kept the process as painless as possible ...
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Mar 13, 2015
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Thank you for sharing your comments and we look forward to assisting again you in the future. ...
Mar 07,2015
Mar 07,2015
0
people found
this helpful
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I was very pleased to have met such a professional invidual as Hugo as my first contact with Prospects. I was treated with great appreciation and the transaction went very smoothly. Overall if I was to ever purchase or sell a property in Berkshire then ...
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Mar 13, 2015
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Mar 03,2015
Mar 03,2015
0
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this helpful
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Adele went the extra yard for us beyond the standard scope of services. We were very impressed with her follow up services. Hugo was very professional in closing the transaction and also very approachable. A huge thank you to both of you for your kind ...
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Mar 13, 2015
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Thank you for sharing your positive comments. ...
Mar 02,2015
Mar 02,2015
0
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this helpful
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Hugo and Adele at Prospect Winnersh office handled our sale. As with all sales of property, there were a number of challenges along the way compounded by the fact we were managing this from overseas and not able to attend in person. The attitude and ...
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Mar 02, 2015
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Many thanks for the recommendation. ...
Feb 10,2015
Feb 10,2015
0
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We bought & sold through Prospect. Firstly we dealt with Ryan the manager, apparently he has been moved to the Camberley office now (poor them) he was a complete bully, he had a very slimy cocky (typical estate agent) attitude. Then we dealt with Hugo, apart ...
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Comment on agent fees
Too high!
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Feb 16, 2015
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We are very sorry that you found one of our staff did not offer the level of service that we pride ourselves on and are delighted that Hugo was so pleasant to deal with. ...
Feb 06,2015
Feb 06,2015
0
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this helpful
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Both Dan and Hugo kept me informed regularly throughout the sale of my property. At all times I found them both very professional and helpful as this is the first time I have sold my house.
I would definitely sell or buy through Propspects again....
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Feb 09, 2015
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Last updated at 10:09 AM 14/01/2016 by allAgents
