Ludlow Thompson was extremely efficient in their services and made the process of renting simple and easy. Everything is available online so I did not have to travel and could submit payments and documents securely online. Their communications were clear and consistent and I was always kept up to date. The online tool is definitely their strength and therefore I think the admin fee is slightly too high. The entire process was hassle free and smooth. The staff was friendly and I would definitely recommend them and use them in future.