“They have allowed a tenant to get behind with rent ......”
1 Star Review
Apr 03,2014
By:
'Lanlord'
Apr 03,2014
Branch: Bedlington, 58 Front Street West
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NE22
Branch: Bedlington, 58 Front Street West
Lettings (as a Landlord)
Postcode: NE22
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people found
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They have allowed a tenant to get behind with rent by 4 months over a 10 month period. As I do not live in the area and travel overseas a lot it is hard for me to manage property and so I always have a full management contract. I have a portfolio of property but only use this company for 1 property. As my agents they make it impossible to proactively manage the tenant - they never respond to emails, phone calls always result in actions being promised but not performed.
Tenants getting behind on rent is something you plan for but an agent that is non responsive and does not represent your interests is a nightmare to deal with. If only they would work with me the problems could be dealt with and my time would not be wasted seeking a simple reply.
What agent could do to change your mind?
Respond to emails, perform actions promised, manage tenants as they are paid to do with a full management contract
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