100% sales valuation accuracy
100% sales fee satisfaction
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Apr 09,2014
Apr 09,2014
2
people found
this helpful
this helpful
We did not in the end instruct Sharman Quinney to market our property because, frankly, their fee was sky high and because it was fixed provided no incentive for SQ to maximise sale price.
We actually went with an online estate agent (Hatched) instead, paid 75% less in fees (with nothing paid upfront - i.e. we agreed that the agent would have no entitlement to commission until completion), and we sold our house after a bit of a bidding war! We haven't looked back and wouldn't change our decision for a second.
Our house sold almost a year ago now.
However...SQ REFUSE to stop calling me/my husband. I have asked them time and time again to stop calling us and to remove our personal info from their records. Luke Pearce (former Hampton branch manager) continued to call, despite our pleas. There were also calls from his colleagues, haranguing us as to whether or not we had found a property to buy yet, citing their 'ability to help'. I was at my wits end and knew the number by heart from having seen that familiar sequence flash up so many times on my phone... On one day, I myself received three calls from them, having in the morning asked them to stop calling me. My husband received two calls and a voicemail message on that same day (timed after my conversation with SQ).
In the end, I made a complaint to head office in Elton because they called me for 'feedback' (on what, I've no idea, because the conversation didn't get that far). I explained the nuisance SQ were being and said that I was baffled by their conduct, given that their local reputation depended on their customers having positive experiences. Mine had been (and continued to be) the polar opposite of positive and SQ were a nuisance. I also explained that when searching for a property, my husband and I consciously discounted any properties we liked but noted as being marketed by SQ. I got an apology and a promise that there would be no further calls.
For a blissful week, there were no calls. On the eighth day, I got a call from Matthew Brown, who introduced himself as the new manager of the Hampton branch. A part of me died inside.
I explained everything and told him to go away. He did.
Four months have passed since that call and I had almost begun to forget to recognise '01733 346111'. However, the number flashed up this afternoon on my mobile...
I'm sorry to say that I went berserk. I am now going to make a complaint to the ICO. I asked the caller (Emma Matthias) what it was that would finally get them to stop calling me. Her answer? 'I don't know'. I think that says it all.
PLEASE, PLEASE, PLEASE AVOID THIS AGENT. And that is coming from someone who was never even officially a client.
We actually went with an online estate agent (Hatched) instead, paid 75% less in fees (with nothing paid upfront - i.e. we agreed that the agent would have no entitlement to commission until completion), and we sold our house after a bit of a bidding war! We haven't looked back and wouldn't change our decision for a second.
Our house sold almost a year ago now.
However...SQ REFUSE to stop calling me/my husband. I have asked them time and time again to stop calling us and to remove our personal info from their records. Luke Pearce (former Hampton branch manager) continued to call, despite our pleas. There were also calls from his colleagues, haranguing us as to whether or not we had found a property to buy yet, citing their 'ability to help'. I was at my wits end and knew the number by heart from having seen that familiar sequence flash up so many times on my phone... On one day, I myself received three calls from them, having in the morning asked them to stop calling me. My husband received two calls and a voicemail message on that same day (timed after my conversation with SQ).
In the end, I made a complaint to head office in Elton because they called me for 'feedback' (on what, I've no idea, because the conversation didn't get that far). I explained the nuisance SQ were being and said that I was baffled by their conduct, given that their local reputation depended on their customers having positive experiences. Mine had been (and continued to be) the polar opposite of positive and SQ were a nuisance. I also explained that when searching for a property, my husband and I consciously discounted any properties we liked but noted as being marketed by SQ. I got an apology and a promise that there would be no further calls.
For a blissful week, there were no calls. On the eighth day, I got a call from Matthew Brown, who introduced himself as the new manager of the Hampton branch. A part of me died inside.
I explained everything and told him to go away. He did.
Four months have passed since that call and I had almost begun to forget to recognise '01733 346111'. However, the number flashed up this afternoon on my mobile...
I'm sorry to say that I went berserk. I am now going to make a complaint to the ICO. I asked the caller (Emma Matthias) what it was that would finally get them to stop calling me. Her answer? 'I don't know'. I think that says it all.
PLEASE, PLEASE, PLEASE AVOID THIS AGENT. And that is coming from someone who was never even officially a client.
What agent could do to change your mind?
Not harassed me or my family.Attached Filesnbsp;
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Latest Reviews
23rd Aug 2016
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16th Jul 2016
reviewed by 'Vendor'
9th Apr 2014
reviewed by 'Helpless'
Opening Hours
Address
Sharman Quinney
50 Hargate Way
Peterborough
Cambridgeshire
PE7 8DS
01733 346111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £210,000 | £241,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 1 | 1 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jun 28,2021
Jun 28,2021
0
people found
this helpful
this helpful
Just bought our house with Sharman Quinney . Christina showed us round a couple of their properties . Lovely bubbly professional manner .she was very attentive to our needs and patient while we took our time looking round asking random questions . Christina had Great vision on how ...
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May 25,2020
May 25,2020
4
people found
this helpful
this helpful
Absolutely TERRIBLE...
People, be grateful that you weren't trying to contact Sharman Quinney about a deposit refund during the Covid19 pandemic.
I got in touch with them over 5 times (copied the lettings@ email address into several emails) and called my local office Great Shelford three ...
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Jun 08,2019
Jun 08,2019
0
people found
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this helpful
Christiana was very creative and knowledgable in what she was doing . She also has a pleasant positive personality, that engages us the client....
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Aug 23,2016
Aug 23,2016
0
people found
this helpful
this helpful
Within hours of taking our instruction to market the property we have lots of viewing and have tied up a sale within a couple of weeks. They are excellent at matching their client base to houses available and sending the right people round, so no ...
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Comment on agent fees
Fees Were Competative. Was on with another agent beforehand
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Jul 16,2016
Jul 16,2016
4
people found
this helpful
this helpful
If I could give 0 stars I would have. It's agents like this that give the industry a bad name. Come on guys I know it's tough out there but telling lies, holding back information, not arranging viewings to help sellers get more money for their ...
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What agent could do to change your mind?
Fees weren't too badAttached Filesnbsp;
Comment on agent fees
Fees weren't too bad
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Apr 09,2014
Apr 09,2014
2
people found
this helpful
this helpful
We did not in the end instruct Sharman Quinney to market our property because, frankly, their fee was sky high and because it was fixed provided no incentive for SQ to maximise sale price.
We actually went with an online estate agent (Hatched) instead, paid 75% ...
read full review
read full review
What agent could do to change your mind?
Not harassed me or my family.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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