This just happened recently.. I was going to rent a property that I really like in Frimley. Made an offer done all the paper works but they keep me waiting, they don't even give me a call just for an update... They are not very friendly & helpful at all specially one agent in particular!! First they told me my guarantor has been declined! But then they told me they are waiting for the landlords go signal... I've been calling them everyday! I keep chasing this agent and his work mate keep telling me he's not in the office. Then I got really upset then suddenly he told me "you won't believe me he just came through the door".