Westcliff, Westcliff-on-Sea, SS0
4.7/5, 247 reviews
87% recommended
100% sales valuation accuracy
97% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction



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“Reed Residential should be shut down. "*" I'm sure that landlords ......”

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Apr 10,2014
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Adam Reed
By: 'REEDICULOUS'
Apr 10,2014
6 people found
this helpful
Reed Residential should be shut down. "*" I'm sure that landlords would have nothing to complain about given that they would have no maintenance fees under Reed because they don't deal with any maintenance issues. I lived in one of their properties and a few weeks after moving in black mould appeared. Reed sent three people to a flat inhabited by a young single woman in order to intimidate me. They claimed that it was my fault as I didn't wipe the walls every day to get rid of the humidity caused by the fact that the building has not been improved since it was built in the 1940s. Who wipes their walls every day? Their policy is to leave their properties empty over the summer in order to cover up the signs of mould and rent them out early autumn so that the mould doesn't show up until a few weeks after the tennant. Their properties are filthy, their are serious electrical faults and they couldn't care less about the health and saftey of their clients. The staff are rude and intimidating. They are only interested in getting as much money as possible out of you whilst watching you suffer in intolerable living conditions. I urge anyone out their suffering from Reed's atrocious policies to complain to the property ombusdman and to seek the help of their local city council. If you are considering renting a property with Reed AVOID THEM AT ALL COSTS. Unless you are studying mycology in which case the growths in their appartments would be an interesting study. These fools are incapable of stringing a sentence together and certainly shouldn't be let loose on the property market. They need removing from society to prevent them from threatening more innocent people and putting their health and safety at risk. Reed Residential is REEDICULOUS and they need to be punished.
What agent could do to change your mind?
Answer phone calls Not send threatening mails Deal with maintenance issues Make sure that the property was in an acceptable condition before I moved in Not send 3 men into a property under false pretences in order to intimidate a young single female Actually carry out the works they falsely promised to do Write at least one email without half a dozen faults Stop lying Refunded all items damaged by the mould which was due to their failure to provide decent living conditions Apologise Stopped working in property
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By: Anotherdisappointedtenant
Jun 02, 2018
This is an exact description of my current experience with Reed Residential.
By: reed residential
May 19, 2014
The information on this review are untrue and we have requested that this be removed

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Opening Hours
Address

Reed Residential
431-435 London Road
Westcliff-on-Sea
Essex
SS0 7HU
01702 606888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £25,000 £12,000,000
Lettings 97% 95% £280 £3,072
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 3 120 22 23 3 14 0 22 4
Areas covered
  • SS1
  • SS2
  • SS3
  • SS0
  • NG1
  • NG7
  • B29
  • b30
  • ca20
  • ss9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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“Quick replies and helpful...”

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Apr 23,2024
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By: 'Powerlec Electrical and Testing Ltd'
Apr 23,2024
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“Zoe Bailey made the whole process efficient and ......”

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Apr 22,2024
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Apr 19,2024
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1 people found
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My emergency was attended to immediately and it's was a great 👍 Thanks...
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“REED Residential Ltd, a Property company is j......”

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Mar 25,2024
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By: 'KAYODE'
Mar 25,2024
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“I have dealt with Adam and Michelle with our ......”

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Mar 24,2024
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By: 'Thorpe bay'
Mar 24,2024
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I have dealt with Adam and Michelle with our freehold block they have been a breath of fresh air...
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“We really appreciate the exprience and commun......”

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Mar 11,2024
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Mar 11,2024
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We really appreciate the experience and communication from Zoe Bailey...
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“Zoe have been so friendly and take the rent s......”

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Feb 29,2024
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Feb 29,2024
1 people found
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Zoe have been so friendly and take the rent so easy and we happy through out the transactions. Thank you Zoe...
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Feb 29, 2024
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Zoe is a wonderful staff, she works speedily on our transactions and we are so delighted about this. ...

“Pleased with service provided...”

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Feb 24,2024
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By: 'Andy'
Feb 24,2024
0 people found
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Kept us informed of viewings etc at all times. Pleased with service so far. Landlord...
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“Disgusted...”

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Feb 22,2024
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By: 'Tasmin'
Feb 22,2024
0 people found
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This review is a bit long winded but, I would advise anyone wishing to do any business with Reed Residential to fully read it. My stepdaughter rented a house in Southend on Sea managed by Reed Residential. In December last year they gave her 1 months ...
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“Emily has been excellent for us over the peri......”

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Feb 21,2024
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By: 'Alex'
Feb 21,2024
0 people found
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Emily has been excellent for us over the period of our tenancy. She has been a constant source of communication when some communication has been lacking from our landlord, and has done her best to resolve any issues we have had. We cannot thank her ...
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“Zoe was so nice to us, if there was 10 star......”

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Feb 10,2024
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Feb 10,2024
1 people found
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Zoe was so nice to us, if there was 10 stars I would give it to Reed...
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“My first time renting out a flat...”

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Jan 10,2024
Minithumbup
Tyrone
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By: 'Steve'
Jan 10,2024
0 people found
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This was my first time renting out a flat The people at Reed made it very easy and we're very friendly. I woul thoroughly recommend them to 'newbies'....
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“I'm rating five star because was helpful and ......”

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Dec 20,2023
Minithumbup
Emily
Zoe
By: 'Irena'
Dec 20,2023
1 people found
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I'm rating five star because was helpful and friendly and quickly...
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“So pleased with the service provided to me by......”

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Nov 25,2023
Minithumbup
Tyrone
By: 'Sandie'
Nov 25,2023
0 people found
this helpful
So pleased with the service provided to me by REED Residential, in particular negotiator Ty who handled my very protracted and problematic house sale and purchase with calm professionalism, keeping me in the picture at all times, and helping to ensure everything ran as smoothly ...
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“We recently let our property through Reed Res......”

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Nov 03,2023
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Tyrone
Zoe
By: 'Hamletts Ltd'
Nov 03,2023
1 people found
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We recently let our property through Reed Residential. Both Tyrone and Zoe were very helpful and kept us updated through the whole process. Belle was also great help. Would definitely recommend Reed Residential....
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“Happy Customer!...”

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Oct 27,2023
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Tyrone
By: 'Lee Moulton'
Oct 27,2023
1 people found
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“Despite not having the best landlord Adam Ree......”

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Oct 26,2023
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Adam Reed
By: 'J Akosa'
Oct 26,2023
0 people found
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Despite not having the best landlord Adam Reed made special effort to communicate well and quickly, I would definitely work with Reed Residential again in the future....
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“Zoe and Belle were amazing! Very professional......”

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Oct 12,2023
Minithumbup
Zoe
By: 'lidia'
Oct 12,2023
0 people found
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Zoe and Belle were amazing! Very professional and kind. Many thanks. Lidia...
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“I couldn't recommend them more...”

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Oct 09,2023
Minithumbup
Tyrone
By: 'Charlie'
Oct 09,2023
0 people found
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I have recently dealt with Belle and Ty at Reed residential Southend / Westcliff branch and I found them to be lovely ,friendly kind and really professional and very helpful , I couldn't recommend them more....
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“First Class Service....”

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Oct 03,2023
Minithumbup
By: 'Happy'
Oct 03,2023
0 people found
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From the moment I made an enquiry to the point I took up my tenancy,I had the utmost in respect of professionalism,dedication and devotion to the client. An excellent service from start to finish. Thanks to you all at Reed Residential of Westcliff....
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“I have had the pleasure of working with Sas......”

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Sep 29,2023
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Sasha
By: 'James'
Sep 29,2023
0 people found
this helpful
I have had the pleasure of working with Sasha Green, the property manager at Reed Residential, for my property in Westcliff on Sea. As a novice landlord, I was navigating the complex world of selective licensing with the council, and Sasha's expertise and service have ...
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“Blown Away...”

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Sep 29,2023
Minithumbup
Zoe
Tyrone
By: 'anonymous'
Sep 29,2023
0 people found
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“Outstanding Service...”

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Sep 28,2023
Minithumbup
By: 'thomas'
Sep 28,2023
0 people found
this helpful
I'm writing this review to recognize the excellent service I've received from Tommy Hart, property manager at Reed Residential. Over the past year living in my rental home managed by Reed, Tommy has gone above and beyond to address any issues or concerns I've had. ...
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“I can't say enough good things about Zoe and ......”

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Sep 14,2023
Minithumbup
Zoe
By: 'Trevor'
Sep 14,2023
0 people found
this helpful
I can't say enough good things about Zoe and Belle at Reed Residential Lettings. House hunting can be a real headache, but these two made it a breeze. They're like the dream team of the rental world! First off, they really took the time to ...
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“I was helped by Zoe Bailey , Belle , and othe......”

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Aug 04,2023
Minithumbup
Zoe
By: 'Wayne Mike Nyakabau'
Aug 04,2023
0 people found
this helpful
I was helped by Zoe Bailey , Belle , and other gentleman i don't remember his name i found him at the property the first i viewed the property he was very friendly. What i can say to these people mentioned above reed you have important asset ...
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“You have been very kind and generous with our......”

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Jul 25,2023
Minithumbup
Emily
Sasha
By: 'Bisoye'
Jul 25,2023
0 people found
this helpful
You have been very kind and generous with our requests and I'm grateful to have had you as a property manager. I appreciate your hardwork and unrelentless efforts over my flat mates and I. It was an honor and and pleasure....
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“Emily was excellent. Attentive and responded ......”

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Jul 04,2023
Minithumbup
Emily
Sasha
Jul 04,2023
0 people found
this helpful
Emily was excellent. Attentive and responded quickly to any queries that we had. Thank you for all of your help and settling us into our new flat so seamlessly....
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“The staff have been excellent! My property ma......”

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Jul 04,2023
Minithumbup
Emily
Sasha
By: 'Helen'
Jul 04,2023
0 people found
this helpful
The staff have been excellent! My property manager, Emily Golding, was always very helpful. While I did have issues with keys, everything else was resolved quickly and professionally....
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Staff picture Adam Reed
(48)
Staff picture Emily
Staff picture Zoe
(22)
Staff picture Tyrone
Staff picture Sasha
(13)
Staff picture Benjamin
Staff picture Tommy
Staff picture Pete
Staff picture Nick
Staff picture Ben
No fees information available
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Last updated at 4:58 PM 13/09/2023 by allAgents

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Branch - Westcliff, Westcliff-on-Sea, SS0