York, YO1
3.6/5, 8 reviews
50% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


“Was looking to buy a new house so went in ......”

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Apr 09,2014
Minithumbdown
By: 'JohnH'
Apr 09,2014
3 people found
this helpful
Was looking to buy a new house so went in for mortgage meeting and getting fees. Said it was a good deal but ended up costing us just short of two thousand rectifying misinformation leading to policy change. Viewed house tried to ring branch to make an offer but after trying ELEVEN times gave up and drove 20 mins, went in to be told they had accepted an offer that morning. Luckily found another property with them but again contacting them was ridiculous - they never answer the phone and when they do they are the height of rude! Won't use or recommend!
What agent could do to change your mind?
Get new staff ones who know what they're doing and will get the job done!!
Attached Filesnbsp;
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Opening Hours
Address

William H Brown
48 Goodramgate
York
Yorkshire
YO1 7LF
01904 621138

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £255,000 £355,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 0 1 0 1 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Amy was fantastic. Very professional and kept......”

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Feb 26,2021
Minithumbup
Amy
By: 'L. De Souza'
Feb 26,2021
0 people found
this helpful
Amy was fantastic. Very professional and kept us informed throughout the whole of the buying process. Can’t thank her enough!! Would highly recommend....
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“Amazing customer service/Rent...”

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May 19,2019
Minithumbup
Mark
By: 'Tom'
May 19,2019
0 people found
this helpful
It was one of the best customer service I had by getting a rental property from William H Brown . I worked in customer service for decade but cannot compare the help, the understanding and friendly service from Annaliese and Mark . They are absolute asset . Am ...
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Comment on agent fees
The agents fee worth the service
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“Re-Letting...”

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May 14,2019
Minithumbup
Mark
By: 'Rao'
May 14,2019
0 people found
this helpful
Mark, you and Annaliese have been absolute stars in this process! I am so grateful to both of you for being patient with me and explaining everything in detail. The care and professionalism that both of you have demonstrated have been second to none; Annaliese ...
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“Re-Letting...”

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Apr 27,2019
Minithumbdown
By: 'Ms'
Apr 27,2019
0 people found
this helpful
Mark, you and Annaliese have been absolute stars in this process! I am so grateful to both of you for being patient with me and explaining everything in detail. The care and professionalism that both of you have demonstrated have been second to none; Annaliese ...
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Comment on agent fees
For the service they provide, reasonable
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“Thank you...”

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Jan 25,2019
Minithumbup
By: 'JSL'
Jan 25,2019
0 people found
this helpful
Our house was valued and good quality photos taken and on the market within two days as we had seen a house we wanted everything was explained clearly by Rob.We had two offers within a week one of which we accepted . Amy was great ...
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Comment on agent fees
Fair
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“Agent did not reply to Email Did not call back ......”

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May 12,2017
Minithumbdown
By: 'David'
May 12,2017
0 people found
this helpful
Agent did not reply to Email Did not call back when they said they would. Property withdrawn from sale but William Brown continue to market house. Just a complete waste of time...
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“Was looking to buy a new house so went in ......”

Share on :
Apr 09,2014
Minithumbdown
By: 'JohnH'
Apr 09,2014
3 people found
this helpful
Was looking to buy a new house so went in for mortgage meeting and getting fees. Said it was a good deal but ended up costing us just short of two thousand rectifying misinformation leading to policy change. Viewed house tried to ring branch to ...
read full review
What agent could do to change your mind?
Get new staff ones who know what they're doing and will get the job done!!
Attached Filesnbsp;
Was this helpful? Yes

“AVOID!! It was great when the owner accepted the offer, ......”

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Jan 16,2014
Minithumbdown
By: 'Anon'
Jan 16,2014
7 people found
this helpful
AVOID!! It was great when the owner accepted the offer, William Brown took all my personal details, but then suddenly let someone else get the property!! It was so unfair and an absolute disgrace....
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What agent could do to change your mind?
Act fairly, ethically and professionally.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown, York YO1 7LF



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