Stay away from these guys! Every time (except when we went to sign a contract) we felt unwelcome, every time we asked questions we had to wait weeks to get any replies, when we had our first viewing we asked the agent if the property has any damp problems and they said NO - 2 months later whole property is covered in damp, kitchen was in an awful state but the agent said it will all be professionally cleaned - on the day we moved in kitchen was in exactly the same state! and guess what? you CANNOT terminate the contract unless with the landlord's permission! In summary: terrible attitude, promises which are never kept and taking ages to get back with simple Yes/No answer.