67% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 07,2014
Apr 07,2014
4
people found
this helpful
this helpful
Landlords from hell. Do not rent with these guys. They never answer phone call, emails etc. They never solve any problems. And they don't return your deposit on time.
The property we rented with them had broken boiler, leaking fridge, no gas safety certificate and moth nest under carpet. It was supposed to be decorated prior our moving in date but they didn't decorate it or clean it (cat hair in fridge!). Letting manager said to us, that we can easily give it a quick hoover and a lick of paint. When my husband complained, letting manager said if we contact him again he's gonna report us to police for abusive behaviour.
I am the happiest now we' moved out of there.
The property we rented with them had broken boiler, leaking fridge, no gas safety certificate and moth nest under carpet. It was supposed to be decorated prior our moving in date but they didn't decorate it or clean it (cat hair in fridge!). Letting manager said to us, that we can easily give it a quick hoover and a lick of paint. When my husband complained, letting manager said if we contact him again he's gonna report us to police for abusive behaviour.
I am the happiest now we' moved out of there.
What agent could do to change your mind?
I won't be recommending this agent no matter what they say. Although I wish that no one else will have to go through what we had to go through. I hope that their service will improve.Attached Filesnbsp;
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Latest Reviews
3rd Oct 2014
reviewed by 'Disgruntled'
2nd Sep 2014
reviewed by 'Caroline'
7th Apr 2014
reviewed by 'Leedstenant1'
Opening Hours
Address
Walker Smale
The Old Smithy The Cross, Eastgate
Bramhope,Leeds
West Yorkshire
LS16 9AU
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 33% | £0 | £0 |
| Lettings | 0% | 0% | £1,000 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 03,2014
Oct 03,2014
3
people found
this helpful
this helpful
I have never in life come across such a cowboy operation like this. Please think first before doing business with these incompetents. I have made a formal complaint to Leeds City Council today and I am seeking legal advice. We have had issue after issue ...
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What agent could do to change your mind?
Unprofessional, rude, incompetent. Please do not give these idiots any more work, rude!!!!!!!!!Attached Filesnbsp;
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Sep 02,2014
Sep 02,2014
4
people found
this helpful
this helpful
Letting agent never called back - made false promises, meant that I was 2 weeks late moving in, which in turn cost me. Then withheld my deposit claiming the house was "filthy" and personally attacked me saying I was childish and didn't deserve to live in ...
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What agent could do to change your mind?
Returned calls and emails. Been polite. Not personally insulted me and treated me like a tramp.Attached Filesnbsp;
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Apr 07,2014
Apr 07,2014
4
people found
this helpful
this helpful
Landlords from hell. Do not rent with these guys. They never answer phone call, emails etc. They never solve any problems. And they don't return your deposit on time.
The property we rented with them had broken boiler, leaking fridge, no gas safety certificate and ...
read full review
read full review
What agent could do to change your mind?
I won't be recommending this agent no matter what they say. Although I wish that no one else will have to go through what we had to go through. I hope that their service will improve.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
