“We haven't sold yet, not surprising when they are never ......”
1 Star Review
Mar 28,2014
By:
'Fiona'
Mar 28,2014
Branch: Cheltenham, 3 Bath Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: GL51
Branch: Cheltenham, 3 Bath Road
Sales (as a Vendor)
Postcode: GL51
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We haven't sold yet, not surprising when they are never in the office. One is always on holiday or at a wedding or races or just having a day off.
No one answers the phone or returns messages. Emails are your best bet but don't expect a reply for a few days.
They don't give correct information and if a viewing is cancelled they don't tell you. In one case they made up a story about a viewing and potential buyer however, they were found out and in that list our trust.
They don't advertise in the local Home Buyer which is a surprise when other local agents do. Very disappointed no marketing strategy or feedback. Will try and sell ourselves as no point sticking with them. All morning until 2pm I've tried calling but just rings and rings. Fed up.
What agent could do to change your mind?
Answer phones, advertise in homebuyer, give feedback. Turn up on time for viewing. Tell the truth.
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