Platinum Property Agents
Malvern, WR14
1.3/5, 3 reviews
0% recommended
0% sales valuation accuracy
0% sales fee satisfaction



Property Features


“Not impressed. Don't expect them to call you back when ......”

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Feb 25,2011
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By: 'Sarahc'
Feb 25,2011
5 people found
this helpful
Not impressed. Don't expect them to call you back when they say they will. Expect them to tell excuses about why there are delays with your purchase. Expect the sellers to still be in the property after completion. Not impressed. The office looks cowboyish, it all seems very cowboyish.
Was this helpful? Yes
By: Gareth Evans
Jun 06, 2015
Sorry that we did not meet your expectations.
As agents we act as intermediaries and actually have very little influence over the post offer sales process. This is controlled by the slowest solicitor and the most awkward buyer in the chain. The rest of us are essentially passengers or victims.
That said an agent can and should keep everybody informed of progress and manage those expectations. The advantage of a traditional agent over some on-line agents is the personal service that provides a lees stressful experience however clearly in this case something in the communication went wrong. I am sorry that our responses on this occasion were not to your expectations .

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Opening Hours
Address

Platinum Property Agents
253 Worcester Road
Malvern
Hereford and Worcester
WR14 1AA
01684 898800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 1 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Snobs who don't listen very disgusting and ve......”

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Oct 06,2020
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By: 'Vicky'
Oct 06,2020
0 people found
this helpful
Snobs who don't listen very disgusting and very disappointing after reading reviews i'm happy my hubby never went with these sort of people in renting a property and for the record guarantor aren't just for students and god knows how many students fall into massive ...
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“Even one star is too good for this company!! I ......”

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Nov 10,2016
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By: 'Guest'
Nov 10,2016
1 people found
this helpful
Even one star is too good for this company!! I was lived in on of their properties for 8 months there were in conjuction with another company called Crystalight limited everything seemed fine for the first few months then in the October my water supply was ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Gareth Evans
Nov 10, 2016
View all comments (1)
Am sorry you had the problems at this property "Guest 25" however I would like to make the following points. Your property is owned by Crystalight Ltd and they were the landlord on your tenancy agreement. While Platinum Property Agents were initially managing agents your landlord is a large property owner and developer and the maintenance issues were referred to their own contractors. The shop below is let by Crystalight not Platinum Property Agents. Platinum was unaware of the dispute over the ...

“Not impressed. Don't expect them to call you back when ......”

Share on :
Feb 25,2011
Minithumbdown
By: 'Sarahc'
Feb 25,2011
5 people found
this helpful
Not impressed. Don't expect them to call you back when they say they will. Expect them to tell excuses about why there are delays with your purchase. Expect the sellers to still be in the property after completion. Not impressed. The office looks cowboyish, it ...
read full review
Was this helpful? Yes
By: Gareth Evans
Jun 06, 2015
View all comments (1)
Sorry that we did not meet your expectations. As agents we act as intermediaries and actually have very little influence over the post offer sales process. This is controlled by the slowest solicitor and the most awkward buyer in the chain. The rest of us are essentially passengers or victims. That said an agent can and should keep everybody informed of progress and manage those expectations. The advantage of a traditional agent over some on-line agents is the personal service that provides ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Platinum Property Agents, Malvern WR14 1AA



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