These people are the most rude, incompetent group that I have ever come across. **** ***** is, without a doubt, the most rude and obnoxious person that I have ever dealt with on a professional basis. They do not show up to appointments, they do not fix problems as they come up, and when challenged they will behave like petulant brats. Completely unprofessional. There are plenty of estate agents in London, so there is no reason to ever use the Bethnal Green branch of Ellis & Co.
Admin note: Agent's name has been removed