North Oxford, Oxford, OX2
3.7/5, 39 reviews
67% recommended
40% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
76% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Do not rent from these people. They are lovely and ......”

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Mar 18,2014
Minithumbdown
By: 'Adam_ant'
Mar 18,2014
14 people found
this helpful
Do not rent from these people. They are lovely and helpful, until you actually sign the most ridiculous contract ever written. As a tenant, they don't give a c**p about you. You are constantly pestered and left to feel like the house you are renting is not 'your home'. I wish I had read these reviews before we signed with them, but never would we have imagined how stressful and exhausting it would be to deal with an agency. I can only echo other peoples experiences on here. They constantly barge into your home, call you, email you, need something from you. Then when you have to leave, they go through everything with a fine tooth comb and charge you for everything they can possibly imagine. Three months before our tenancy was up, we got a lovely letter telling us that our contract was up soon and time to start preparing for our move. We never felt comfortable here, feeling more like paying squatters than a home we were safe in because we were never left in peace.
Seriously, listen to everyone on here and don't go near these people with a bargepole.
Was this helpful? Yes
By: Victoria
Mar 18, 2014
Hi Adam_ant,

I'm sorry to read your review of Finders Keepers as this is absolutely not how we run our business. We would only ever visit a property after giving you notice (rather than 'barging in') and for good reason (whether that is a viewing, an inspection or to send a contractor in for maintenance).

If you could email me to let me know the details I can speak to the relevant team about your experience: [email protected]

I look forward to hearing from you.

Kind regards,

Victoria

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Opening Hours
Address

Finders Keepers
226 Banbury Road
Oxford
Oxfordshire
OX2 7BY
01865 311011

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 40% 100% £438,500 £438,500
Lettings 100% 76% £850 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 19 12 0 0 1 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA
Latest Properties

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“Liam Gubbins has been really helpful...”

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Aug 14,2023
Minithumbup
Liam
By: 'Patsy'
Aug 14,2023
0 people found
this helpful
Liam Gubbins has been really helpful and supportive with property management issues as we transition from using FK for property management (since 2018) to selling our property through them....
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“JAMES REYNOLDS from Finderskeepers North Oxfo......”

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Aug 09,2023
Minithumbup
james
By: 'GG'
Aug 09,2023
0 people found
this helpful
JAMES REYNOLDS from Finderskeepers North Oxford branch has been very helpful to our family finding a home as tenants. As we were moving from abroad, we had no knowledge of Oxford tenancy market and we were shocked that the flats were taken within 24 hours. Traveling ...
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“The year and a half I rented a flat with Find......”

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Jul 24,2023
Minithumbup
By: 'Ruth'
Jul 24,2023
0 people found
this helpful
The year and a half I rented a flat with Finders Keepers was very positive. The Summertown team were consistently efficient and helpful - from first viewing to the end of the tenancy....
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“Worst estate agents I have ever had to deal w......”

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Jun 28,2023
Minithumbdown
By: 'Guy'
Jun 28,2023
2 people found
this helpful
Worst estate agents I have ever had to deal with I will advise everyone I know to avoid at all costs and would advise anyone else to do the same. They have no relationship with end of tenancy cleaners, they will find any way they ...
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“We were very helpfully guided by Katie Bailey......”

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Jun 02,2023
Minithumbdown
Katie
By: 'Ursula'
Jun 02,2023
0 people found
this helpful
We were very helpfully guided by Katie Bailey in securing our rental property at short notice and with some admin hassles (on our side). However, Katie was able to provide alternate and workable solutions to our admin issues resulting in a signed tenancy agreement! Many ...
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“Oscar Cheung from Finders Keepers Summertown ......”

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Mar 09,2023
Minithumbup
Oscar
By: 'Caroline'
Mar 09,2023
0 people found
this helpful
Oscar Cheung from Finders Keepers Summertown helped me on the purchase of a property in North Oxford which came back on the market and I was able to buy. He has been incredibly present, supportive, responsive and clear with his communication throughout, regularly helping me ...
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“Finders Keepers have managed my flat for six ......”

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Nov 05,2022
Minithumbup
By: 'Helena'
Nov 05,2022
0 people found
this helpful
Finders Keepers have managed my flat for six years. Over this period I have experienced excellent proactive service. The staff have been curtailed, helpful and efficient....
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“A huge thank you to the Finders Keepers team ......”

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Aug 31,2022
Minithumbup
helen
By: 'Lyn'
Aug 31,2022
0 people found
this helpful
A huge thank you to the Finders Keepers team at the Summertown office, especially Helen Dunn and Aimee Withinshaw. The support I have received during my 13 years as a tenant has been first class....
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“I was a tenant for a year and a month. They m......”

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Aug 04,2022
Minithumbdown
By: 'Isabel Regodeseves'
Aug 04,2022
1 people found
this helpful
I was a tenant for a year and a month. They made me pay six months in advance and when I arrived the washing machine didn't work. They last one month in fixing it. After the fridge stopped working and the same, I have to ...
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“I would like to thank the F&K team and especi......”

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May 04,2022
Minithumbup
helen
By: 'Roland Wittmann'
May 04,2022
0 people found
this helpful
I would like to thank the F&K team and especially Helen Dunn supporting us with company lettings over 18 years on several properties. All requests have been handled quick, reliable and professional. I´m glad to met Mary Channer once and the business relationship had ...
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“Finders Keepers ......”

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Mar 16,2022
Minithumbup
helen
By: 'Dillon'
Mar 16,2022
0 people found
this helpful
Finders Keepers have been really helpful over the past couple of months, Helen in particular, in helping us with our living arrangement. Thank you Helen!...
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“Very positive renting experience...”

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Mar 08,2022
Minithumbup
By: 'Ruth Elizabeth Thomas'
Mar 08,2022
0 people found
this helpful
My experience of renting a property with Finders Keepers North Oxford has been overwhelmingly positive, with the whole team and in particular Luke Lancaster, being extremely efficient and responsive throughout the process....
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“I have really enjoyed living at the Finders K......”

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Feb 14,2022
Minithumbup
helen
By: 'M'
Feb 14,2022
0 people found
this helpful
I have really enjoyed living at the Finders Keepers property for more than three years now. People at Finders Keepers have been very helpful, especially Helen Dunn, who has helped me promptly with my tenancy agreements and accommodated my requests on several occasions. I always ...
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“Excellent Service...”

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Jan 25,2022
Minithumbup
Debbie
By: 'Letitia'
Jan 25,2022
0 people found
this helpful
Having recently purchased a property in Oxford we needed to find a suitable tennant and Debbie Blanchard at Finders Keepers did exactly that and very quickly our new tennant moved in. She provided an outstanding service and is extremely helpful and always willing to share ...
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“I happy to say I have been dealing with the F......”

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Dec 07,2021
Minithumbup
By: 'Emma'
Dec 07,2021
0 people found
this helpful
I happy to say I have been dealing with the FK North Oxford Office for over 20 years as a Relocation Agent. It is always a pleasure to work with them, their friendly, pro active professional approach is second to none. I have placed many happy ...
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“Finders Keepers have been friendly, easy to work with and extremely helpful...”

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Oct 28,2021
Minithumbup
Chris
By: 'Charlie Ponder'
Oct 28,2021
0 people found
this helpful
Finders Keepers have been really easy to work with, very helpful whenever I have had any questions and very prompt in replying to any communication. They were also extremely friendly. I conversed mainly with Chris, who I found to be great....
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“Top of the Top...”

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Oct 23,2021
Minithumbup
helen
By: 'VYA'
Oct 23,2021
0 people found
this helpful
Finders Keepers and Helen Dunn in particular have been amazing over the last three years. The few queries that I've had were answered and dealt with straight away. It never failed. Thank you....
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“Whenever I need some help , I get some respon......”

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Oct 07,2021
Minithumbup
By: 'Akino'
Oct 07,2021
0 people found
this helpful
Whenever I need some help , I get some responses quickly . I could use a phone and an email to report problems anytime which is helpful ....
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“I have been both a tenant and a landlord with......”

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Jun 25,2021
Minithumbup
Aimee
By: 'Hilary'
Jun 25,2021
0 people found
this helpful
I have been both a tenant and a landlord with Finders Keepers for the last 3 years now and I have to say that I am more than happy with the service they provide and the relationship I have with them. I feel I am in ...
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“We have been dealing with Finders Keepers fo......”

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Jun 15,2021
Minithumbup
By: 'Deborah'
Jun 15,2021
0 people found
this helpful
We have been dealing with Finders Keepers for over 25years as landlords and have never had any issues.They have been incredibly helpful and professional and any problems arising from tenants are quickly flagged up and dealt with amicably....
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“Tenant - Great experience...”

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May 24,2021
Minithumbup
Alex
By: 'Nuno'
May 24,2021
0 people found
this helpful
Finders Keepers North Oxford was extremely helpful in finding the right property for us, with a great follow-up all throughout the process. Now, as a tenant, the team have been absolutely great in resolving everything that we have reported, making us feel very at home ...
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“Oxford Rental...”

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May 22,2021
Minithumbup
Chris
By: 'Christina'
May 22,2021
0 people found
this helpful
Oxford Rental Chris Cox was extremely helpful in securing our rental property. The process was efficiently executed by the agency. Thank you....
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“Great and efficient service from Alex at FK. ......”

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May 18,2021
Minithumbup
Alex
By: 'Tessa'
May 18,2021
0 people found
this helpful
Great and efficient service from Alex at FK. Very responsive and friendly. I've experienced FK both as a tenant and landlady now and the service had always been of a high standard. Highly recommended....
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“Aimee Withinshaw has been amazing. The experi......”

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May 12,2021
Minithumbup
Aimee
By: 'James'
May 12,2021
0 people found
this helpful
Aimee Withinshaw has been amazing. The experience from the start with Finders Keepers has been utterly professional and the staff have been wonderful, attentive and responsive, but I have to say after my my elderly mother had a fall, Aimee and her colleague went above ...
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“Rachel Thraves...”

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Apr 22,2021
Minithumbup
Rachel
By: 'chris'
Apr 22,2021
0 people found
this helpful
As a tenant, I am very happy with the property management by Rachel Thraves - who has helped out with several probvlems since beginning my tenancy. She is always approachable, knowledgable, straightforward and helpful....
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“Exceptional landlords!...”

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Mar 22,2021
Minithumbup
By: 'Henry'
Mar 22,2021
0 people found
this helpful
I've had fantastic dealings with Finders Keepers in every way: maintenance has been fast, communicative, and helpful; lease info and paperwork has all been quite easy; everyone at the office has been lovely!...
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“Friendly and professional...”

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Mar 12,2021
Minithumbup
Richard
By: 'Yvonne'
Mar 12,2021
0 people found
this helpful
have been happy with my experience with FK Summertown. I used them for letting and management services and their service has been excellent. Richard was very helpful and pro active and secured a tenant for my property quite quickly. Richard is always very responsive, friendly, ...
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“Thank you for your great services. Very helpf......”

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Mar 05,2021
Minithumbup
By: 'Ekaterine'
Mar 05,2021
0 people found
this helpful
Thank you for your great services. Very helpful and friendly staff. Me and my family with two children feel very safe, that you have such a great staff in North Oxford Office. Thank you again....
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“This is an unhelpful agency with very low sta......”

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Aug 25,2020
Minithumbdown
By: 'Alex'
Aug 25,2020
3 people found
this helpful
This is an unhelpful agency with very low standards and an unusual perception of the truth. They misled both tenants and landlord. They are incompetent with respect to their documentation and communications. Their 'in house' workmen tried to generate extra and unnecessary income for themselves ...
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“Terrible agency to rent with. Avoid at all costs....”

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Jun 19,2020
Minithumbdown
By: 'Alex'
Jun 19,2020
3 people found
this helpful
Terrible agency to rent with. They take 2 weeks to respond to any issue that needs to be dealt with but the handymen that work for them get little or no notice to get the work done. They do not pay those workers on time. Workers ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Finders Keepers, Oxford OX2 7BY



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