75% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Feb 17,2011
Feb 17,2011
4
people found
this helpful
this helpful
We tried to sell our property through Miles and Barr last year. Huge waste of time.
The person we were dealing with never contacted us to let us know what was happening, and never gave us feedback from our viewings. Things were very slow for months, and they never suggested we lower our asking price (which we were more than willing to do as we told them we wanted a quick sale). They just ignored us completely - I think they even forgot we were on their books. The person we were dealing with then left and we were passed onto someone else who was just as incompetent. We were promised regular updates and feedback when we signed up with them and it never materialised. We came back from holiday to find 2 voicemail messages asking us to show people around (despite telling 3 separate people exactly when we were on holiday and leaving the keys with them).
We moved to another agent and got 2 different offers within a few weeks. Miles and Barr wasted almost 3 months of our time, but because we were new to selling, we didn't realise quite how bad the service was. Dreadful.....
The person we were dealing with never contacted us to let us know what was happening, and never gave us feedback from our viewings. Things were very slow for months, and they never suggested we lower our asking price (which we were more than willing to do as we told them we wanted a quick sale). They just ignored us completely - I think they even forgot we were on their books. The person we were dealing with then left and we were passed onto someone else who was just as incompetent. We were promised regular updates and feedback when we signed up with them and it never materialised. We came back from holiday to find 2 voicemail messages asking us to show people around (despite telling 3 separate people exactly when we were on holiday and leaving the keys with them).
We moved to another agent and got 2 different offers within a few weeks. Miles and Barr wasted almost 3 months of our time, but because we were new to selling, we didn't realise quite how bad the service was. Dreadful.....
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Latest Reviews
30th Jan 2024
reviewed by 'Dave Lister'
11th Mar 2022
reviewed by 'Josh'
6th Apr 2021
reviewed by 'Carol'
13th Aug 2020
reviewed by 'Ashley'
17th Jul 2020
reviewed by 'Gareth'
13th Jul 2020
reviewed by 'Alexandra'
Opening Hours
Address
Miles & Barr
47-49 Queen Street
Ramsgate
Kent
CT11 9EJ
01843 570500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £215,000 | £390,000 |
| Lettings | 100% | 99% | £495 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 3 | 4 | 5 | 2 | 0 | 0 | 0 | 5 |
Areas covered
- CT11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jan 30,2024
Jan 30,2024
2
people found
this helpful
this helpful
The worst thing they did was allowed a workman into my flat while I was away without telling me. He then stole some of my stuff. They are refusing to co-operate with helping me get my stuff back and have just sent an email saying ...
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Mar 11,2022
Mar 11,2022
4
people found
this helpful
this helpful
Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles ...
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Apr 06,2021
Apr 06,2021
0
people found
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Excellent service from all of the staff at Miles & Barr Ramsgate who were originally just assisting me with finding a new home. At the last moment I changed to them also for selling my property and within days it had sold. A massive thank you ...
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Aug 13,2020
Aug 13,2020
0
people found
this helpful
this helpful
I would like to leave a review for a member of staff. This person has gone out of their way to help me even though I know that they are innundated with other people. She always responds to my emails and I think that people ...
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Jul 17,2020
Jul 17,2020
1
people found
this helpful
this helpful
Cannot flaw the service provided.
Given the difficult situation and challenges presented by Covid 19.
It is a credit to all at the Ramsgate branch that the sale went as well as it did.
From the free probate valuation to the completion of the sale of ...
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Jul 13,2020
Jul 13,2020
1
people found
this helpful
this helpful
Really bad discriminatory estate agent. They have let me down every time I have wanted to buy a Georgian property in Spenser square in Ramsgate during the last 5 years. When will they learn that as a female cash buyer they simply will not show me ...
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Feb 21,2019
Feb 21,2019
0
people found
this helpful
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I used Miles & Barr lettings to secure my rental property, they were really good at keeping in contact with me about new and upcoming properties until I found the right property for myself. The process of collecting my keys was smooth and I have had ...
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Comment on agent fees
Fees are cheaper than a lot of the other agents. No extra charge for pets or guarantor
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Feb 21,2019
Feb 21,2019
0
people found
this helpful
this helpful
I used Miles & Barr lettings to secure my rental property, they were really good at keeping in contact with me about new and upcoming properties until I found the right property for myself. The process of collecting my keys was smooth and I have had ...
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Comment on agent fees
Fees are cheaper than a lot of the other agents. No extra charge for pets or guarantor
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“Wont be using them again in future... due to move and the left hand doesnt know what the righy jand is doing. Total sham...”
Dec 28,2018
Dec 28,2018
4
people found
this helpful
this helpful
Wont be using again if i ever need to move in the future. The whole thing could be handled alot smoother and without the stress......
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Comment on agent fees
Not bad
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May 23,2018
May 23,2018
1
people found
this helpful
this helpful
My husband and I have used Miles and Barr Ramsgate a number of times and been happy with the service. They work at weekends - which is something not all Thanet estate agents do - and that is one of the reasons why we've used ...
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Nov 23,2017
Nov 23,2017
10
people found
this helpful
this helpful
having terminated our rental and proceeding with the purchase nicely (so we thought) we today found out we had been gazumped and details seem pretty unclear how this happened. so for Christmas we have no property to move to and no property to rent as ...
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Sep 13,2017
Sep 13,2017
9
people found
this helpful
this helpful
Worse estate agent! Absolutely furious with this company. They are incredibly rude and unhelpful. There is no way I would consider dealing with this company again, no property they show me could be good enough!...
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Dec 23,2016
Dec 23,2016
1
people found
this helpful
this helpful
sale and purchase in Ramsgate
I have bought and sold 13 times my life so have a lot of experience with estate agents
I have also managed teams in my time in the NHS
I have to give feedback for a remarkable team in Ramsgate...
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Comment on agent fees
reasonable
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Nov 25,2016
Nov 25,2016
7
people found
this helpful
this helpful
I have received overall a terrible service from Miles and Barr Ramsgate. Stuart Barr himself did not reply to my many emails to him making valid complaints and then when I eventually get someone to take me seriously and I think I'm getting somewhere speaking ...
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Jun 02,2015
Jun 02,2015
9
people found
this helpful
this helpful
Unethical. Unprofessional. Dishonest. We had a 150 mile round trip to view a property which the agent showing us around then claimed to know nothing about. He told us a patch of fenced off land at the bottom of the garden was untitled when five minutes ...
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Aug 28,2014
Aug 28,2014
8
people found
this helpful
this helpful
We were on the market with Miles and Barr for four months yet only had four viewings in that time. No contact with them week to week and no feedback as to why they didn't think we were getting any interest. Literally weeks would go ...
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Jul 10,2013
Jul 10,2013
3
people found
this helpful
this helpful
Not sure if it's the landlord or the agent but they hid problems with the property until I found them after moving in, they are cheerful but dismissive and generally seem a bit la-de-da not bothered.
There was a rat in my property - no ...
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What agent could do to change your mind?
They could actually care, Im not sure how they rest at night knowing they home people with rats and mould on the walls.Attached Filesnbsp;
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Feb 17,2011
Feb 17,2011
4
people found
this helpful
this helpful
We tried to sell our property through Miles and Barr last year. Huge waste of time.
The person we were dealing with never contacted us to let us know what was happening, and never gave us feedback from our viewings. Things were very slow for ...
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Feb 25,2010
Feb 25,2010
1
people found
this helpful
this helpful
In our opinion until all estate agents are licenced this agent is the guage to go by. All the staff provided a friendly, efficient and excellent service. We were kept informed of all market movements and not once pressurised into dropping our price for a ...
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Last updated at 3:40 PM 13/11/2017 by Lewis
