“Utterly abhorrent service. The agent made false assurances and then ......”
1 Star Review
Mar 13,2014
By:
'Disgusted'
Mar 13,2014
Branch: York, 6 Walmgate
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: YO10
Branch: York, 6 Walmgate
Lettings (Prospective customer)
Postcode: YO10
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people found
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Utterly abhorrent service. The agent made false assurances and then accepted no responsibility or accountability for their own errors. They had us rearrange our day to view a property, despite it not being as early as we would have liked or suitable for our schedules and involved me rearranging my work day which they knew about, and then despite saying they would not do so, they let the property an hour before our viewing and simply said touch luck, try again next time. Whilst I understand the nature of renting on a first come first serve basis, we asked them specifically about doing this and were assured we would be allowed to view before any decisions were made. I am truly annoyed to have wasted time and energy and find that their shoddy customer service, lack of manners and generally unhelpful attitude leaves a bitter taste in the mouth. Absolutely do not use these people. Not trustworthy.
6
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