After putting an offer in on a property and paying the holding deposit, we were told that the property had already been let by another agent. Since then we've been trying to have our holding deposit returned. The 8 day grace period has passed and still no sign of the deposit. I have made numerous calls to this agent and at many times they have failed to uphold promises to call me back. I've now issued a final notice to them and if that fails I will be taking them to the small claims court. Avoid at all costs!