Feb 12,2011
Feb 12,2011
3 people found
this helpful
London Stone are bad, but to be fair, I suppose they aren't any different than other London letting agencies. Very helpful and friendly until the contract is signed, and after that the tune changes dramatically. Virtually impossible to get any maintenance done and they will do and say anything to get out of doing any actual work. I chose not to renew my contract after a year, and seeing how they make more money out of a new tenant, that is probably the outcome they were looking for. Or perhaps they are just being indifferent. But again, this may well be how agents in London operate.

My advice to anyone wanting to rent a flat through London Stone (or any other agent for that matter) is to always, always make sure you have everything in writing and take plenty of photos of everything and everywhere in your flat/house. They will try and pin every conceivable (and inconceivable) cost on you when you leave.

As a landlord I would stay away altogether though. In the particular flat I rented there were several problems that needed attention. Of course the agent promised that this would all be taken care of (again - get these things in writing), but a year and many reminders later they were still being ignored. This despite the fact that these were problems that left unattended would eventually lead to costly repairs.

There are many other agents in the same area who will be advertising the same flats, so there is no reason to go with London Stone. Then again, they may be just as bad so check the reviews. I can only review LS and advise against.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of London Stone Lettings London! To leave a new review of London Stone Lettings London, please click the link below !
Write a review for London Stone Lettings London

(optional) upload photographs,images,youtube video or .pdf files to support your review

London Stone Lettings

1 Cadogan Road,Royal Arsenal London
Greater London
SE18 6SN

020 3141 9100

Opening hours