Terrible agency. Been looking for a house for ages. Organised 4 viewings in this time when they offered to show us round a number of houses.
The first two times no-one turned up to meet us, and we had to rearrange. The third time someone turned up and showed us round a few houses, but hadn't pre-warned the tenants, so some people didn't let us look around their house. On the fourth time, an estate agent did turn up, but 45 minutes, and countless phonecalls past the time we agreed.