Parkgate Aspen
Hendon, London, NW4
1/5, 20 reviews
0% recommended
0% lettings valuation accuracy
50% lettings fee satisfaction

“Parkgate Aspen is the most frustrating management agent I have ......”

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Feb 06,2011
Minithumbdown
By: 'Frustrated owner'
Feb 06,2011
12 people found
this helpful
Parkgate Aspen is the most frustrating management agent I have ever dealt with - here's why:

1. They charged 15% more than the previous management company while providing a worse level of service.
2. They never reply to emails despite or to their telephone, details of which are provided on their official communication.
3. They use handymen of very questionable nature - I surprised a plumber they sent sitting on my sofa having a glass of whisky.

In short - do not use them or you'll regret it.
Was this helpful? Yes
By: Parkgate-Aspen
Mar 22, 2012
Parkgate-Aspen is a management conmpany which doesn't do lettings and therefore doesn't charge letting fees to tenants. So they cannot possibly be charging 15% more than anyone. The posting is no more credible than the whisky story. More likely the 'Frustrated Owner' has gripes about being sued for arrears or somesuch. Constructive criticism always welcome - but not scurrilous self-serving fiction.
By: ed
Jul 15, 2011
a message to frustrated owner comment on 6th feb 2011 i have a problem with this agent and would very much appreciate if i could touch base with you to discuss the problems you encountered, my email address is eddylast@hotmail.com

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Opening Hours
Address

Parkgate Aspen
Wilberforce HouseStation Road
Hendon,London
Greater London
NW4 4QE
020 8732 8888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 50% £925 £2,499
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 3 0 0 0 0 0 15
Areas covered
  • NW4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARMA
Latest Properties

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“Dodgy charges/invoices...”

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Nov 07,2020
Minithumbdown
By: 'Jasbinder daveg'
Nov 07,2020
1 people found
this helpful
I bought flat in Dec 2018 in Bethnal Green, sadly it is managed by Parkage Aspen. The most terrible company I have ever had to deal with in my life. Really terrible experience and it continues. They keep sending Application for payments and never actually tell ...
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Was this helpful? Yes

“Bad check-out practice...”

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Aug 15,2020
Minithumbdown
By: 'Goran Tomic'
Aug 15,2020
1 people found
this helpful
At checkout, the property manager attempted to deduct the tenants' deposit for professional cleaning of the property, even though one was not provided at check-in, as well as for painting the entire walls for having minor scuffs, and for removing the furniture that was left ...
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“as an ex employee i think they have a poor ma......”

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Mar 13,2020
Minithumbdown
By: 'Mr Joinder'
Mar 13,2020
4 people found
this helpful
as an ex employee i think they have a poor management .. no wait... terrible style of management and have no idea how to manage the statutory compliance and reactive works on any property they have in their portfolio.... Simply fail at staff management by not ...
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Was this helpful? Yes
By: Joanna Sigalov
Sep 22, 2020
View all comments (3)
“Mr Joinder” would appear to be one of the aliases used by a disgruntled employee who only lasted 3 months in our company before being asked to leave. It is sad that such forums can be abused in this way. ...

“Illegal accounting...”

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Apr 24,2019
Minithumbdown
By: 'Joanna'
Apr 24,2019
6 people found
this helpful
The account department sent me the fake item for me to pay, then move the payment into other category, and refused to refund once I found out!!...
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Was this helpful? Yes
By: funLovingCyclist
Aug 26, 2019
View all comments (1)
No surprise there, some years ago my out going tenant called PA to get the toilet seen to. there was nothing wrong with it. They sometimes had to flush it twice. So they called PA and they invoiced me for a new cistern in the tank for £200, ( it costs about a £10 to purchase). when they moved out I inspected the toilet, it had a limescale make around it that would have taken years to form. ...

“Not fit for purpose...”

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Apr 11,2019
Minithumbdown
By: 'Troubled'
Apr 11,2019
4 people found
this helpful
I've sent so many emails asking Tim Burr to sort out water damage from radiator leaks on the floors above in late 2017. Presumable the insurance claim was trousered by Parkgate but the work was never completed. It's now 2019 and the stained carpet has still not ...
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Comment on agent fees
About 25% more than we'll be paying them after we sack them.
Was this helpful? Yes

“Parking scam...”

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Jan 04,2019
Minithumbdown
By: 'D P Dance'
Jan 04,2019
5 people found
this helpful
They have only been in place for a few months but already want to appoint a parking scammer, (CPM), to manage parking in a block in which I own a property. Their newsletter about this is full of falsehoods and misinformation, the property manager seems ...
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Comment on agent fees
OK
Was this helpful? Yes

“Hi bought a flat in Warwick Avenue in 2014, unfortunately it ......”

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Apr 11,2017
Minithumbdown
By: 'Angelo D'Ambra'
Apr 11,2017
12 people found
this helpful
Hi bought a flat in Warwick Avenue in 2014, unfortunately it is managed by Pargate Aspen. I have never had problems with managing agencies and agents who managed my previous flats,( Carringtons, Ringley Chartered Surveyors and so on). Since I bought this flat I have been ...
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Comment on agent fees
expensive with no return
Was this helpful? Yes
By: Danny Weil
Apr 20, 2017
View all comments (1)
We are sorry that you're unhappy with the service provided by Parkgate Aspen and that you have chosen this platform to raise a complaint. As Head of Residential Management, I have reviewed your file with the current Property Manager as well as her predecessor. I have found each of your nine recent emails responded to, including out of regular working hours, the most recent issue addressing the leak to the flat below yours which appears to have been caused by poor maintenance of your shower tray ...

“Pargate Aspen staff are not helpfull, they are malicious and ......”

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Nov 17,2016
Minithumbdown
By: 'Dorset H'
Nov 17,2016
14 people found
this helpful
Pargate Aspen staff are not helpfull, they are malicious and rude to owners. They even ask concierge to ask questions to your occupants or else to invistigate on you , your tenant or the property . On the top , they abuse of power when they charge you ....
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Was this helpful? Yes
By: Anna
Nov 06, 2018
View all comments (2)
Danny Weil has breached my confidentiality as a tenant and talked about my affairs to third parties. This company is the worst I've ever come across always on voicemail and he eventually blocked my emails when I complained. I have a court case against them soon, anyone is welcome to attend ...

“Initially when I purchased this apartment in London N14 our ......”

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Feb 27,2013
Minithumbdown
By: 'Fun Loving Cyclist'
Feb 27,2013
13 people found
this helpful
Initially when I purchased this apartment in London N14 our PA representative was Mr Michael Charman, and he was never a saint. I would describe them as an extremely crocked company. Our blocks freeholder may be connected to another more famous crocked company called Freshwater ...
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What agent could do to change your mind?
Basically not ripped us off.
Attached Filesnbsp;
Was this helpful? Yes
By: Andrew
May 09, 2019
View all comments (1)
Hi, can I ask which RTM company you went with? We’re looking to do the same and don’t want to get ripped off. Thanks! ...

“They are the most horrible agents ever . Iam trying to ......”

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Feb 10,2013
Minithumbdown
By: 'Leese holder'
Feb 10,2013
16 people found
this helpful
They are the most horrible agents ever . Iam trying to sell my property just to get rid of them. Try to avoid them as much as possible...
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Was this helpful? Yes

“This company is a joke. They wrote a letter to ......”

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Dec 28,2012
Minithumbdown
By: 'Laura'
Dec 28,2012
12 people found
this helpful
This company is a joke. They wrote a letter to my address saying there gonna remove any items left outside the property as they were blockkng the fire exit. I recieved this letter late and there were ohotos of item they were going to remove. ...
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Was this helpful? Yes

“The worst managing agents the building has ever experienced. Never ......”

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Sep 21,2012
Minithumbdown
By: 'Grumpy'
Sep 21,2012
14 people found
this helpful
The worst managing agents the building has ever experienced. Never return calls, very rude manner, conflicted out as act for the freeholder. Do not protect leaseholders' interests....
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Was this helpful? Yes

“Truly terrible. Locked horns with them for four years, in ......”

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Apr 10,2012
Minithumbdown
By: 'Parkgate veteran'
Apr 10,2012
21 people found
this helpful
Truly terrible. Locked horns with them for four years, in no doubt that Parkgate Aspen are the most incompetent, difficult and frankly disturbing company I have ever encountered. They ran amok, so acute that ALL 44 flats in our block witheld their service charges for several ...
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What agent could do to change your mind?
Please see narrative above, this company were just so terrible in all ways that I wouldn't recommend them to my worst enemy.
Attached Filesnbsp;
Was this helpful? Yes
By: Annoyed
May 10, 2012
View all comments (1)
Very interesting, we had our lights in the communal area 'upgraded' by a Parkgate Aspen sub contractor. Ours keep failing and need changed. I am currently paying £2400 per year for a service of what? Yes the gardens are mowed regulary (all be it on a saturday morning), and the communal area is hoovered and polished (not by the care taker, who's salary is payed for through the service charge) and our bins colleceted Mon-Sat mornings. But is this worth £2400 a year??. We have just had D ...

“Parkgate Aspen are quite frankly the worst managing agents I ......”

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Mar 29,2012
Minithumbdown
By: 'Carolyn Seaman'
Mar 29,2012
14 people found
this helpful
Parkgate Aspen are quite frankly the worst managing agents I have ever had to deal with. They are non-responsive, charge an overly excessive amount for what they deem to be 'service' - they clearly have a very different understanding of the word service to myself. ...
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Was this helpful? Yes

“Disaster's Service to our building. They have their own ¢â‚¬Å“cowboy ......”

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Feb 21,2012
Minithumbdown
By: 'Terrible ParkGate'
Feb 21,2012
12 people found
this helpful
Disaster's Service to our building. They have their own ¢â‚¬Å“cowboy builders¢â‚¬Â to do repair work. More than 50% of the actual expenditure goes straight to their pocket as Management fees but no services at all. Challenged my service charge at the LVT and they produced invoices ...
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What agent could do to change your mind?
Stop ripping off people
Attached Filesnbsp;
Was this helpful? Yes

“Very bad management of our building. None of the repairs ......”

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Feb 07,2012
Minithumbdown
By: 'Sena'
Feb 07,2012
13 people found
this helpful
Very bad management of our building. None of the repairs are done to any standard. It look likes like they use their own cowboy building companies which they own. When challanged they refuse to use my own builder or call an independant company to survey ...
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Was this helpful? Yes
By: Parkgate-Aspen
Mar 22, 2012
View all comments (1)
Joe - you really should be using your own name. Why so shy?? ...

“My personal experience with these agents was horrific.Awful service.......”

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Nov 27,2011
Minithumbdown
By: 'Barclay'
Nov 27,2011
12 people found
this helpful
My personal experience with these agents was horrific.Awful service.Cant get hold of them and they never respond promptly. Based on my experiences, I would suggest staying clear of this agents. Terrible. Really terrible...
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Was this helpful? Yes

“They are really rude, very unprofessional and unethical. I would ......”

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Jun 20,2011
Minithumbdown
By: 'Netizens'
Jun 20,2011
13 people found
this helpful
They are really rude, very unprofessional and unethical. I would not even recommend them to my enemies....
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Was this helpful? Yes
By: redland
Sep 20, 2011
View all comments (1)
i am currently experiencing problems with this agent and i would really apprecaite the opportunity to speak with you my email is eli@brandcollection.co.uk ...

“...”

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May 18,2011
Minithumbdown
By: 'Sarah'
May 18,2011
11 people found
this helpful
Was this helpful? Yes
By: redland
Sep 20, 2011
View all comments (1)
im currently experiencing problems with this agent and would really appreciate the chance to talk with you my email is eli@brandcollection.co.uk ...

“Parkgate Aspen is the most frustrating management agent I have ......”

Share on :
Feb 06,2011
Minithumbdown
By: 'Frustrated owner'
Feb 06,2011
12 people found
this helpful
Parkgate Aspen is the most frustrating management agent I have ever dealt with - here's why: 1. They charged 15% more than the previous management company while providing a worse level of service. 2. They never reply to emails despite or to their telephone, details of which are ...
read full review
Was this helpful? Yes
By: Parkgate-Aspen
Mar 22, 2012
View all comments (2)
Parkgate-Aspen is a management conmpany which doesn't do lettings and therefore doesn't charge letting fees to tenants. So they cannot possibly be charging 15% more than anyone. The posting is no more credible than the whisky story. More likely the 'Frustrated Owner' has gripes about being sued for arrears or somesuch. Constructive criticism always welcome - but not scurrilous self-serving fiction. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:53 AM 20/04/2017 by Joanna Sigalov

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