Parkgate Aspen is the most frustrating management agent I have ever dealt with - here's why:
1. They charged 15% more than the previous management company while providing a worse level of service.
2. They never reply to emails despite or to their telephone, details of which are provided on their official communication.
3. They use handymen of very questionable nature - I surprised a plumber they sent sitting on my sofa having a glass of whisky.
In short - do not use them or you'll regret it.