I have got to be one of the happiest people in Bath - and much of that is thanks to Sarah (and Lucy and all the others I spoke to during the purchase of a beautiful flat). Sarah was professional but also friendly, patient and very generous with her time, often waiting for my late arrival at the end of the day. She gave me space to form my own opinions about properties but was there to offer good advice with much appreciated integrity. Sarah helped changed my view of estate agents! If ever I move, I know who I will turn to.