“Firstly we were given incorrect information on the pricing of ......”
1 Star Review
Feb 22,2014
By:
'AWFUL'
Feb 22,2014
Branch: Huddersfield, 7 St Peters Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: HD1
Branch: Huddersfield, 7 St Peters Street
Lettings (Prospective customer)
Postcode: HD1
7
people found
this helpful
Firstly we were given incorrect information on the pricing of the property and rent and also were sent incorrect documents after already paying out £100 admin fee. We were then ignored for 4 weeks by Helen the estate agent who had taken our money and left us with no other information. The contract we verbally agreed on was then changed to a contract which we could no longer afford. After trying for 2 further weeks to refund and contact the company, we were messed around via phone calls and lied to that our refund has been sent back. Finally, when we got through to a manager after a phone call with Lee who was rude and inconsiderate of the problem. The manager was rude and didn't care about our problem ending the phonecall with a sarcastic "I wish you success in your future career" whilst laughing. Overall, UNPROFESSIONAL, RUDE, LAZY, INCOMPETENT, MONEY STEALING COMPANY WITH LACK OF COMMUNICATION. Do not recommend.
7
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