“Avoid at all cost. We visited two flats and made ......”

Jan 31,2011
By: 'Goryl'
Jan 31,2011
7 people found
this helpful
Avoid at all cost. We visited two flats and made offers. First time, they told us that the landlord received a better offer from another agency. Our offer was finally rejected. Fair enough, however, we had to struggle for days in order for them to let us know. We visited another flat with them and made another offer. This time, they told us that the offer was accepted and we kept asking for a written confirmation which never came. One week after they told us that the landlord might have changed his mind and considers selling the flat (as in many other reviews). After more than a week and paying 500, we still don't know if we'll get anything. Basically, we email/ring/go there every day in order to ask our money or a contract.

Once we made our offer, it was very difficult to get in touch with them and they really did not care letting us wait for days and days without knowing anything about the situation.

On top of that, the first flat that was '
Was this helpful? Yes
By: Goryl
Feb 04, 2011
Our troubles had nothing to do with the current lettings market constraints. Now, we are with a proper agency. In case you do not know, a proper agency is one that finds flat for people and does not need to be chased everyday.

Finally, we don't want anything to do with your company anymore so we won't get in touch.
By: ludlowthompson customer services
Feb 01, 2011
Dear Goryl

We are sorry to read of your frustration with the current lettings market constraints. It might help you to read our guidelines on how to stand the best change of securing a property -


If you still feel that that our service has been at fault please do not hesitate to contact us at HQ customer services -


Thank you

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