One of the worst estate agent, rude, arrogant, bully, They seems to have memory loss problem to suit themselves. If you agree with one agent other would say that never agreed on it and they won't remember either. Don't deal with this agent. Avoid at all cost. Don't give money. I can't believe people like these are allowed to do business. Please please someone take some action. If you unfortunate enough to deal with them, well you would have found out by now.