Castles Swindon, Swindon, SN1
4.8/5, 443 reviews
97% recommended
91% sales valuation accuracy
95% sales fee satisfaction
Castles Estate Agents of Swindon

“Sold my property with them during the start of 2010 and ......”

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Jan 14,2011
Minithumbup
By: 'Swindon101'
Jan 14,2011
0 people found
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Sold my property with them during the start of 2010 and have since had reason to chat to various members of their staff and a director, all have been polite and easy to get along with. They gave a realistic valuation on my house without over inflating the price to get the business and a good rate. Viewings fine, we asked for all to be accompanied and they were. Good negotiators and helpful with issues. Would recommend them.
Was this helpful? Yes
By: Mark Noble
Feb 03, 2012
I would like to thank you for taking the time to give us a positive review. In a world where it is very easy to complain but easy to forget to praise it means a great deal. Many thanks Mark Noble Managing Director.

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Opening Hours
Address

Castles (Swindon)
Westcott House, 47-49 Commercial Road
Swindon
Wiltshire
SN1 5NX
01793 611677

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £60,000 £2,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 1 47 2 148 5 135 2 54 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS TDS The Guild Relocation Agent Network
Latest Properties

No Properties

Images & Videos

“Always looking for a better offer.........”

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Jul 20,2020
Minithumbdown
By: 'Helen Lyne'
Jul 20,2020
0 people found
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I went to view a property on the 10th July, put an offer in on the 11th July then had to wait until the 16th of July to find out if my offer was accepted. It was accepted much to my delight however Castles never ...
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By: Michael Hughes - Sales Manager
Jul 21, 2020
View all comments (1)
Good Afternoon Mrs Lyne, Firstly I want to apologise for the way you have been left feeling with this set of circumstances. Whilst we were dealing with multiple offers on this property I can assure you no viewings took place from the moment your offer was accepted and anybody enquiring was told that an offer had been accepted on the property. As discussed our client is a solicitor who was acting as an executor who was also on annual leave until the 16th and we required documentation from the ...

“Gary Fear helped a lot when he rang me to ask......”

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Jun 01,2020
Minithumbup
By: 'Victoria Reade'
Jun 01,2020
0 people found
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Gary Fear helped a lot when he rang me to ask me what property I was looking to view. I had a lot of things I wanted in my property search but nothing was to much for him and he was very friendly and helpful. ...
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“To all team at castles all were very professi......”

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May 13,2020
Minithumbup
By: 'Mr s gibbs'
May 13,2020
0 people found
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To all team at castles all were very professional and were very helpful ben guy naterly and Loren were must helpful in every way there is also a very big thank you to Mike hughes who did everything he could in helping us I don't ...
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“Professional team....”

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Jan 20,2020
Minithumbup
By: 'Vicky'
Jan 20,2020
0 people found
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Couldn't of asked for more of a professional team, from the moment they stepped in to value my property to the day until i moved. They was always there to help if i needed anything....
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“Brilliant service...”

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Aug 31,2019
Minithumbup
By: 'Mr D Rajanayagam'
Aug 31,2019
0 people found
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It was very easy to communicate with them. They were always friendly. They were honest in valuing my old house. But what was special about these people was that they went the extra mile and told us everything there was to know. I would rate ...
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“Worst agency I've dealt with – hands down....”

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Apr 01,2019
Minithumbdown
By: 'Frustrated'
Apr 01,2019
0 people found
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The viewing was fine – then I agreed to rent the property Didn't hear back after they took holding deposit, so emailed them 9 days later Was told I should have known offer was accepted because referencing link was sent to my employers Moving in date took ...
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“Selling and purchasing through Castles...”

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Aug 21,2018
Minithumbup
By: 'Mrs C'
Aug 21,2018
0 people found
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Thank you to the Castles team, particularly to Mike and Mo (and Austen for signing us up initially). We sold our cottage and purchased our next home with Castles. The team were friendly, professional and supportive throughout the process. Excellent communication throughout and a pleasure ...
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Comment on agent fees
Fair.
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“Bungalow Sale...”

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Aug 09,2018
Minithumbup
By: 'Shirley'
Aug 09,2018
1 people found
this helpful
Today we have completed on the sale of a bungalow. It has been made very easy by the team at Castles, and l would like to thank them all, but especially Mike, for their help and support in completing this sale. Communication, either by email ...
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“Flat 8 Kingston house...”

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Aug 09,2018
Minithumbup
By: 'Kingston house'
Aug 09,2018
1 people found
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Our flat sale was a little complicated but both Mike and Mark kept ringing me and telling me that it was all going to work out. They both helped sale the flat along with Austen coming over twice and do photographs of our flat. It ...
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“Great service selling our property...”

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Aug 01,2018
Minithumbup
By: 'carol'
Aug 01,2018
0 people found
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Starting with Austen viewing the property, providing excellent advice on price and work required, help from others sorting out issues and Mark finalising on the exchange of contracts, all the staff were quick, efficient and very helpful....
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Comment on agent fees
probably better than most
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“House sale...”

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Jul 27,2018
Minithumbup
By: 'Sharon'
Jul 27,2018
0 people found
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After a bad experience with an internet agent, Castles took over my sale and showed how it's done. From the first call I made I received first class service, they kept me informed every step of the way, they were extremely professional, courteous, informative, friendly ...
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Comment on agent fees
Worth every penny, they work hard for it.
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“Excellent...”

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Jul 12,2018
Minithumbup
By: 'KCG'
Jul 12,2018
0 people found
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Right from the start Austin was on the ball. I gave castles the request to sell our house as he delivered a valuation when he said. whereas his competition from other estate agents failed to deliver for almost a week. Following on he answered all ...
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Comment on agent fees
Nothing to complain about.
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“2 months from sales sign to cash in the bank...”

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Jun 15,2018
Minithumbup
By: 'James Greenslade'
Jun 15,2018
0 people found
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We had excellent pre- sale advice and the all important finding us a buyer on the first viewing day from Austen. Then great advice and work from Michael and the team smoothing our way to completion....
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Comment on agent fees
Very fair fees
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“sale of house...”

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Jun 09,2018
Minithumbup
By: 'KL'
Jun 09,2018
0 people found
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Very professional service when selling our house. Very active in finding potential buyers, and excellent communication with us regarding viewings and feedback. Once sold a lot of effort went into chasing solicitors and keeping us informed of progress. Very pleased with the service and all ...
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“5 years of great service...”

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Jun 01,2018
Minithumbup
By: 'Martin Ody'
Jun 01,2018
0 people found
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We had a property which we had rented out through the lettings team at Castles since 2013. We have now gone on and sold the property through castles recently. We can honestly say that over the years the dealings with Castles and the various people has ...
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Comment on agent fees
We were happy with both the fully managed service fees and the fee for selling the property.
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“Michael is a star...”

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May 19,2018
Minithumbup
By: 'Brian Hillis'
May 19,2018
0 people found
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Would just like to say how brilliant Michael was in helping us to sell our house He was very supportive and understanding and put our minds at rest on many occasions He is an asset to the company Thank you Michael...
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Comment on agent fees
Average
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“Excellent service...”

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May 16,2018
Minithumbup
By: 'ScottHayward'
May 16,2018
0 people found
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Michael understood exactly what we were looking for in our new house. He set us up with a viewing and it ticked all the boxes. Since then he has been ultra efficient and great communication. I wish we'd sold through castles now if this is ...
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“Excellent service...”

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May 12,2018
Minithumbup
By: 'Mrs Low'
May 12,2018
0 people found
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An excellent, professional service from Mike and Muhammed and also Austen. They have been very attentitive from the start and speedily and accurately put our house on the market. I was particularly impressed with the amount of viewings that had already been arranged before the ...
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Comment on agent fees
Compatible with other traditional agent fees.
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“Fab service...”

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Apr 21,2018
Minithumbup
By: 'Jordan'
Apr 21,2018
1 people found
this helpful
I have been in contact with Michael since beginning the search for our first home. He has been patient and attentive, checking in with me regularly to ensure that we knew we hadn't been forgotten about. Buying for the first time is a big deal, ...
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“Fantastic service...”

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Apr 21,2018
Minithumbup
By: 'Scw'
Apr 21,2018
0 people found
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I am greatly appreciative of the help we received today. With help from Micheal we managed to get in to have our offer accepted within a couple of hours of placing it....
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“Great agent...”

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Apr 04,2018
Minithumbup
By: 'Chris Harper'
Apr 04,2018
0 people found
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High level of contact. Muhammed provided me with a wide range of potential properties, one of which I went with. Muhammed was very clearly invested in finding me somewhere and I felt he was looking out for my best interests. When I put in an ...
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Comment on agent fees
N/A
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“Mr Kay...”

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Apr 04,2018
Minithumbup
By: 'Mr Kay'
Apr 04,2018
0 people found
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Simon has always been very helpful with me and given me some good advice. The sale of my flat has been very difficult for me and castles but he never gave up on the sale. Thankyou to everyone at castles also to Michael Hughes....
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Comment on agent fees
Good
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“Great Service from Austen & Muhammed...”

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Mar 26,2018
Minithumbup
By: 'MISSG'
Mar 26,2018
0 people found
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After a slow start I started to lose faith in Castles. However that all changed when I spoke to Austen. Austen gave me invaluable advice regarding what my property should be marketed at in order to attract the right buyers and he was right on ...
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Comment on agent fees
I felt that the agency fees were very reasonable.
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“Everyone in the Swindon office of Castles was professional, knowledgeable, ......”

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Feb 24,2018
Minithumbup
By: 'Linda Bacon'
Feb 24,2018
0 people found
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Everyone in the Swindon office of Castles was professional, knowledgeable, courteous and had a sense of humour. Our particular sale would have fallen through on a number of occasions, had it not been for the swift intervention of Castles. I am sure that if we ...
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Comment on agent fees
Well worth the money!
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“As a first time buyer and being completely bemused by ......”

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Feb 21,2018
Minithumbup
By: 'AmyG'
Feb 21,2018
0 people found
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As a first time buyer and being completely bemused by the buying process, Muhammed offered excellent advice and has answered our many questions wonderfully. We hope he can continue to help as we purchase our first home....
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Last updated at 4:14 PM 07/01/2016 by allAgents

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Castles (Swindon)

Branch - Castles Swindon, Swindon, SN1