Cardiff, CF24
2.4/5, 9 reviews
33% recommended
0% lettings valuation accuracy
40% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“I had an afternoon viewing arranged with 'Gareth' from the ......”

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Jan 29,2014
Minithumbdown
By: 'Rebecca'
Jan 29,2014
4 people found
this helpful
I had an afternoon viewing arranged with 'Gareth' from the Albany Road, Cardiff branch of Allen and Harris. My husband and I waited more than 20 minutes outside the property and nobody turned up. During this time (which was in office hours) I called the branch numerous times and nobody picked up the phone. We were extremely unimpressed at having been left to wait in the January cold and rain, especially as I am 6 months pregnant. The next day my husband went to the branch to complain, only for the joker concerned to shamelessly lie to him, saying that he had called me and left messages, which of course he had not. My husband checked the number they had allegedly called and it was the correct number. I consider myself lucky to have got the measure of this unprofessional outfit before going any further with them. I will avoid them like the plague and urge others to do the same.
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Opening Hours
Address

Allen & Harris
84 Albany Road
Roath,Cardiff
Cardiff County
CF24 3RS
029 2046 4744

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 40% £425 £675
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 3 2 0 0 0 0 0 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“The service of Allen & Harris is impressive. ......”

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Oct 10,2023
Minithumbup
By: 'Margaret'
Oct 10,2023
0 people found
this helpful
The service of Allen & Harris is impressive. The whole letting team is very professional. Both Harry and Kevin are very helpful and responsive. The whole process went smoothly. Highly recommend them....
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“As first time buyer, I think everything is ov......”

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Mar 24,2021
Minithumbdown
By: 'Nova'
Mar 24,2021
1 people found
this helpful
As first time buyer, I think everything is overwhelming for us We request a viewing a house in Llwyn castan Pentwyn and the sales agent Nicola is amazing, at the time of the viewing we met NICOLA and she absolutely helpful and help us to ...
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By: Paul J
Sep 02, 2021
View all comments (1)
We also had dealings with "Nova" and found her extremely difficult as a prospective buyer, Be aware that there are often two sides to every story..... ...

“Myself and partner have recently moved into o......”

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Aug 18,2019
Minithumbup
By: 'Alex'
Aug 18,2019
0 people found
this helpful
Myself and partner have recently moved into our property in which we are letting through Allen & Harris Roath branch. Our experience has been smooth and stress free. Sarah and Harry were fantastic! Would highly recommend....
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“Bad Customer Service...”

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Jun 14,2018
Minithumbdown
By: 'Lily'
Jun 14,2018
2 people found
this helpful
They are good only until you put up your deposit. Once you paid something, they will not care for you anymore, even if the transaction is not complete yet. No response to emails, no updates on the property you are buying, etc. Terribly bad on ...
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Comment on agent fees
Expensive for the horrendous service they give
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“I currently rent a property off allen & harris. Sequence UK ......”

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Jul 08,2016
Minithumbup
By: 'Melissa'
Jul 08,2016
2 people found
this helpful
I currently rent a property off allen & harris. Sequence UK Ltd are my management company and they have been nothing but amazing! Everything is handled very professionally and promptly. I would highly recommend them as a management company. Such a helpful bunch of staff :) :) HAPPY ...
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Comment on agent fees
yeah the fees are reasonable and I was 100% happy paying it, especially seen as I am having on going support at my property.
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“Time waster. Did not care for appraising the property. Snootilly ......”

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Feb 19,2016
Minithumbdown
By: 'Lestti'
Feb 19,2016
3 people found
this helpful
Time waster. Did not care for appraising the property. Snootilly glanced at each room with no objective oppions in regards to the state of the property. Avoid dealing with this company. Cancelled appointment only to hastily rebook via voicemail. Would not recommend....
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“To be fair I had a good impression with a ......”

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Jun 18,2015
Minithumbdown
By: 'WC'
Jun 18,2015
2 people found
this helpful
To be fair I had a good impression with a member of staff while he took me for viewing the flat. Once I paid the agency fee, things changed completely. A month's time between my viewing and the move-in date. During this period things were ...
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By: Lily
Jun 14, 2018
View all comments (1)
I agree. Allen and Harris is only good to customers up until you put your deposit or rent and when they get their commission and fees. After that, no more communications with you at all. Don't deal with them, you will regret. ...

“Worst letting agency I've ever dealt with (moved properties over 5 ......”

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Oct 17,2014
Minithumbdown
Bethan
By: 'Tenant'
Oct 17,2014
2 people found
this helpful
Worst letting agency I've ever dealt with (moved properties over 5 times in past). Had to move in later than agreed date as property 'was not ready', advertised as unfurnished but was full of the old tenants broken and dirty furniture, clothing, and kitchen utensils. Window ...
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“I had an afternoon viewing arranged with 'Gareth' from the ......”

Share on :
Jan 29,2014
Minithumbdown
By: 'Rebecca'
Jan 29,2014
4 people found
this helpful
I had an afternoon viewing arranged with 'Gareth' from the Albany Road, Cardiff branch of Allen and Harris. My husband and I waited more than 20 minutes outside the property and nobody turned up. During this time (which was in office hours) I called the branch ...
read full review
Was this helpful? Yes
No fees information available
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Awards won by Allen & Harris, Cardiff CF24 3RS



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