“I had an afternoon viewing arranged with 'Gareth' from the ......”
1 Star Review
Jan 29,2014
By:
'Rebecca'
Jan 29,2014
Branch: Cardiff, 84 Albany Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CF23
Branch: Cardiff, 84 Albany Road
Lettings (Prospective customer)
Postcode: CF23
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people found
this helpful
I had an afternoon viewing arranged with 'Gareth' from the Albany Road, Cardiff branch of Allen and Harris. My husband and I waited more than 20 minutes outside the property and nobody turned up. During this time (which was in office hours) I called the branch numerous times and nobody picked up the phone. We were extremely unimpressed at having been left to wait in the January cold and rain, especially as I am 6 months pregnant. The next day my husband went to the branch to complain, only for the joker concerned to shamelessly lie to him, saying that he had called me and left messages, which of course he had not. My husband checked the number they had allegedly called and it was the correct number. I consider myself lucky to have got the measure of this unprofessional outfit before going any further with them. I will avoid them like the plague and urge others to do the same.
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