“After 2 years living around West Hampstead area I cannot say ......”
5 Star Review
Jan 23,2014
By:
'Maria'
Jan 23,2014
Branch: London, 276 West End Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 276 West End Lane
Lettings (as a Tenant)
Postcode: NW6
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people found
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After 2 years living around West Hampstead area I cannot say how happy we were when we find this letting agency. To be honest with you, after a bad experience with our former agency, we decided to go with Chelsea Square as they didn't charged any hidden fees. At the end, we didn't find just an agency, as we received excellent quality service.
We were tired to deal with some letting agents before because they usually were pushing us to rent a property we did not like. Then we met Reena Parmar, who was always helpful, patient, honest and what a difference!!! She understood our needs and she was very receptive when we gave her our picky feedback. She explained us step by step the process and the paperwork required. She was very keen to help, and although she was busy, she had time to answer our enquiries promptly.
We did have a couple of issues with the property but the management and maintenance were carried on always at the same day or the next one. Ray Jacobs was dealing with them and always sent someone to our flat to check and do the proper works. At the beginning, we felt that we were dealing directly with the property owner, although he was only representing our landlady. The values of Chelsea Square are, by far, the highest ones you could get from another letting agencies and we wish we could find more agencies that work under the same ethos and practice.
By all means, we will definitely recommend Chelsea Square Partnership to others and we would be very happy if they would extend their cover area in future. Perhaps, this is why this agency is unique. You won't find them all over London. You just find them near the properties the work with. We have no doubt that the professionalism and the quality of its team make a remarkable difference and, in our opinion, its values would make them a five star agency.
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