Simply Lets Ltd
Worcester, WR1
4.5/5, 20 reviews
90% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction



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“I cannot believe the other reviews. Are you people mad?......”

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Jan 06,2011
Minithumbdown
By: 'kt'
Jan 06,2011
0 people found
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I cannot believe the other reviews. Are you people mad?

I find the office members to be rather unhelpfull, rude and never want to deal if a situation arises. Heaven forbid you ask them where your rent is, they always say oh the accounts deals with that (that woman works part time or child is sick/on holiday) I don't know, why on earth they cannot pick up the phone and call tenant, there and then to ask when the money is coming, they say they are too busy, or give the tenants a chance (how long do I wait 2 months/3 months?)! Isn't this what I am paying a Fully Managed service for. They are a complete rip off. I have removed one property from them and am now waiting for my second property to become vacant.

Do not go with this Letting agent unless you are mad!!!!!!
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By: QWERTY
Feb 24, 2011
To "Oaks" - everyone has their own experiences of Simply Lets and freedom to form and express an opinion based on their experiences. You can't make sweeping judgements about someone's opinion such as "there must be a clash of understanding if not personalities here" and "would probably have been better sorted out before such comments were made" when you don't know this to be the case. Like 'KT' I had a bad experience with them and until you've been through it yourself, it is hard for you to understand what it's like being on the receiving end of it. I doubt your comments will have eased the feelings of frustration 'KT' clearly feels.
By: Oaks
Feb 17, 2011
The comments made about Simply Lets in this review are totally out of 'character' with the other reviews. It seems there must be a clash of understanding if not personalities here, and would probably have been better sorted out before such comments were made. I am totally satisfied.

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Opening Hours
Address

Simply Lets Ltd
12 The Tything
Worcester
Hereford and Worcester
WR1 1HD
01905 612818

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £425 £625
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 1 7 0 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I have recently bought a flat for investment purposes and ......”

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Mar 05,2015
Minithumbup
Sarah
By: 'Debbie'
Mar 05,2015
0 people found
this helpful
I have recently bought a flat for investment purposes and so finding a tenant and obtaining the rent as quickly as possible was vital. I shopped around looking for a letting agent and was very impressed with the speed of response and the advice given ...
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Comment on agent fees
Standard fees with no hidden extras
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“I requested that my son leave the tenancy early, Everyone ......”

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Dec 12,2014
Minithumbup
Sarah
By: 'Ros'
Dec 12,2014
0 people found
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I requested that my son leave the tenancy early, Everyone in the agency responded very promptly, very friendly and nothing was too much trouble. I never waited longer than 24 hours for a reply to my e-mails, a new tenant was found and the agency were ...
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“All the girls at the Worcester branch were fantastic. Extremely ......”

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Nov 05,2014
Minithumbup
By: 'Benita'
Nov 05,2014
0 people found
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All the girls at the Worcester branch were fantastic. Extremely helpful and certainly went the extra mile to help out. Both my elderly parents were recent tenants of theirs, and both spoke very highly of Simply Lets. I would not hesitate in recommending their services ...
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“I was a tenant in a property managed by Simply ......”

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Oct 09,2014
Minithumbup
By: 'Matthew'
Oct 09,2014
0 people found
this helpful
I was a tenant in a property managed by Simply Lets for six and a half years. I found their staff to be very professional but still friendly in their approach. Services were checked by very professional companies who worked around both my and the ...
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Comment on agent fees
The fees were fully explained and as the tenancy progressed the best options were always negotiated with the landlord by the Simply Lets staff.
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“I have recently rented a property through SimplyLets, Bromsgrove and ......”

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Jun 05,2012
Minithumbup
By: 'Christopher'
Jun 05,2012
0 people found
this helpful
I have recently rented a property through SimplyLets, Bromsgrove and I have found their services to be extremely efficient, friendly and helpful. I would highly recommend this company....
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“I have used SImply Lets since the early 1990's to ......”

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Oct 17,2011
Minithumbup
By: 'PaulC'
Oct 17,2011
1 people found
this helpful
I have used SImply Lets since the early 1990's to manage a portfolio of properties in Malvern, Worcester and Droitwich. In that time the have managed in excess of of 100 sets of tenants for me with the utmost professionalism. Rents are paid quickly and efficiently, ...
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“I have used Simply Lets for many years and find ......”

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Oct 10,2011
Minithumbup
By: 'J'
Oct 10,2011
1 people found
this helpful
I have used Simply Lets for many years and find them to be an outstnding agent. The staff are very efficient and any problems that have arisen with my property or tenants have been dealt with to a high standard. I have recommended Simply Lets ...
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“I have found the service given to me by the ......”

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Sep 30,2011
Minithumbup
By: 'Mr'
Sep 30,2011
0 people found
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I have found the service given to me by the letting agent to be very good. I have constant contact with them both verbally, electronically and postal. I have no complaints....
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“Having moved house a fair few times, mostly in the ......”

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Sep 26,2011
Minithumbup
By: 'Hevskitronic'
Sep 26,2011
0 people found
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Having moved house a fair few times, mostly in the last few years, I can safely say that in my experience of dealing with estate agents, Simply Lets in Bromsgrove are brilliant. Always helpful, accomodating and friendly, they have always gone above and beyond to ...
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“I have no hesitation in recommending this company to any ......”

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Sep 26,2011
Minithumbup
By: 'Dave'
Sep 26,2011
0 people found
this helpful
I have no hesitation in recommending this company to any Landlord. They vetted prospective tenants efficiently and turned down several before finding us an excellent tenant. Any problems were dealt with promptly without fuss. I cannot fault their staff who I always found to be ...
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“I had a fantastic experience with Simply Lets, helping us ......”

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Sep 23,2011
Minithumbup
By: '***'
Sep 23,2011
0 people found
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I had a fantastic experience with Simply Lets, helping us through every stage. We now have a great home with lots of space, although the decor is a little bit of a mess and a few minor things to change, Simply lets have sorted these ...
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“A very professional outfit that delivers on its commitment to ......”

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Sep 22,2011
Minithumbup
By: 'Alex'
Sep 22,2011
0 people found
this helpful
A very professional outfit that delivers on its commitment to keep your properties occupied and maintained.I have always found response times to be by return. If you are looking for a truly managed stress feel experience I would highly reccomend them....
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“I have used Simply Lets (Bromsgrove) for 3 years as agents ......”

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Sep 20,2011
Minithumbup
By: 'VAM'
Sep 20,2011
1 people found
this helpful
I have used Simply Lets (Bromsgrove) for 3 years as agents for my property. The staff are friendly and efficient. Any queries are answered immediately or during the same day. I use a managed service and I find that the staff liaise really well between tenant ...
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“I am surprised at some of the negative reviews as ......”

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Sep 14,2011
Minithumbup
By: 'N'
Sep 14,2011
1 people found
this helpful
I am surprised at some of the negative reviews as I have always found the staff in the office to be helpful and prompt in response to questions. I am a tennant and have been in the property for 8 months. All of the staff I ...
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“There is a saying that certain staff member(s) might ......”

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Feb 24,2011
Minithumbdown
By: 'Qwerty'
Feb 24,2011
3 people found
this helpful
There is a saying that certain staff member(s) might want to take notice of and learn from which is to treat other people how you would wish to be treated. ...
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“Surprised by the one negative comment. We have used SL ......”

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Feb 21,2011
Minithumbup
By: 'TJW'
Feb 21,2011
0 people found
this helpful
Surprised by the one negative comment. We have used SL Bromsgrove for 5 years and have always found them to be professional, responsive and courteous. As for payments they could not be more efficient, we receive a email statement followed within a day or two with ...
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“I have been using using the Bromsgrove branch of Simply ......”

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Feb 20,2011
Minithumbup
By: 'CPM'
Feb 20,2011
0 people found
this helpful
I have been using using the Bromsgrove branch of Simply Lets for in excess of 5 years on a Let only service basis. During this time I have always found the staff to be knowledgeable, polite & professional. The office has always provided me with an excellent ...
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“Excellent company. Always available and responsive. Worth every penny. I ......”

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Feb 18,2011
Minithumbup
By: 'rosalind'
Feb 18,2011
0 people found
this helpful
Excellent company. Always available and responsive. Worth every penny. I would really recommend Simply Lets Bromsgrove to all Landlords....
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“Although only having one property (our home actually) to rent ......”

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Feb 17,2011
Minithumbup
By: 'Oaks'
Feb 17,2011
0 people found
this helpful
Although only having one property (our home actually) to rent out, we use Simply Lets to totally manage the rental for us as we are often out of the Country. We are very happy with the service and help we get from these agents and ...
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“I cannot believe the other reviews. Are you people mad?......”

Share on :
Jan 06,2011
Minithumbdown
By: 'kt'
Jan 06,2011
0 people found
this helpful
I cannot believe the other reviews. Are you people mad? I find the office members to be rather unhelpfull, rude and never want to deal if a situation arises. Heaven forbid you ask them where your rent is, they always say oh the accounts deals ...
read full review
Was this helpful? Yes
By: QWERTY
Feb 24, 2011
View all comments (2)
To "Oaks" - everyone has their own experiences of Simply Lets and freedom to form and express an opinion based on their experiences. You can't make sweeping judgements about someone's opinion such as "there must be a clash of understanding if not personalities here" and "would probably have been better sorted out before such comments were made" when you don't know this to be the case. Like 'KT' I had a bad experience with them and until you've been through it yourself, it is hard for you to unde ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Simply Lets Ltd, Worcester WR1 1HD



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