“Worst letting agent I've encountered, and no I do not ......”
1 Star Review
Jan 18,2014
By:
'Robert'
Jan 18,2014
Branch: Brighton, 107 Queens Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 107 Queens Road
Lettings (as a Tenant)
Postcode: BN2
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Worst letting agent I've encountered, and no I do not say this every time a tenancy expires. In fact, I never encountered any problems with an agency before. Ever. They gave me an incredibly hard time when I moved in, due to the fact that I was out of uni and still haven't found a job. What I did have was all the unnecessary agency money, UK guarantors (which apparently still wasn't enough for them because I'm foreign and unemployed- their words not mine, they wanted more money). Their redeeming quality, at the time, was that they were aware that I had a cat (the landlady was too). The flat seemed ideal and I was promised to have it sorted out before I moved in. I moved in and the flat (in Lewes Road) and it was filthy. I will never forget that godawful pizza hut pizza I had on my first day because the oven was dirty and filthy. I was promised that the damp stains on the ceiling would be removed- a promise that was not kept at all, now that I have moved out. I moved out and left the flat in an immaculate condition, so much cleaner than I had found it (i even had photo evidence of the state the place was left)- I painted the walls throughout and they still took around £160 deposit money- not to mention that during the last month they kept coming in with people interested in the flat, not giving ANY notice whatsoever- I let them know of this and they pretty much ignored it. Not to mention that I was accused of having an unauthorised pet, something I remember clearly asking about and something I prioritise when looking for a place. Do yourself a favour and AVOID this agency. There are plenty better agencies in Brighton.
What agent could do to change your mind?
Keep their promises, listen to my request, perhaps have a 50/50 balance between tenant and landlord- they seem to favour their landlords much more.
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