Faringdon, SN7
4.9/5, 412 reviews
99% recommended
96% sales valuation accuracy
99% sales fee satisfaction
Perry Bishop & Chambers | Estate Agents Gloucestershire, Oxfordshire, Wilts

“In the beginning the PB&C team were very helpful, ......”

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Jan 02,2014
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By: 'cat123'
Jan 02,2014
1 people found
this helpful
In the beginning the PB&C team were very helpful, arranging an appointment to view the property quickly (on the same day as the property was seen advertised).
The initial sale process and the updates given were also smooth and informative.

However as the sale reached the searches and report stage things became a lot more difficult.
We were treated like we did not want the sale to move as fast as possible despite us saying on numerous occasions how keen and able we were to buy quickly. The staff communicated mainly by telephone and began to call almost daily telling us that our solicitor was holding up the process. Even though we called our solicitor every time we were asked too (daily at one point) and asked them to report to us quickly - this did not appear to be enough for PB&C as somehow my personal email address was passed on to the buyer (without any permission from myself) who proceeded to send me an unsolicited email concerning her personal circumstances as to why the house needed to be sold quickly ¢â‚¬â€œ this only made us feel very guilty and even more pressured about something which was out of our control. This seller just happened to work for PB&C - very unprofessional service.

To top it all off we were then told by our solicitor that it was in fact the sellers solicitor who was holding up the process as there were some outstanding queries which they had to answer and therefore this was the reason our solicitor was unable to report to us ¢â‚¬â€œ misinformation from our estate agent.

Disappointed buyer.
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Latest Reviews

View all Reviews 412
9th Feb 2021
reviewed by 'Helen'
“I sold my house via PB in December. A very stressful event, given my age & Covid restrictions. The staff were ......”
2nd Feb 2021
reviewed by 'Julia'
“I bought my house through Perry Bishop. Viewing was of course rather different due to Covid regulations, but from then ......”
29th Jan 2021
reviewed by 'LS'
“The team were fantastic at marketing and selling our property through a period of various lockdowns. They acted professionally throughout , ......”
7th Jan 2021
reviewed by 'Bernard'
“Professional with great expert knowledge of the local housing market. The staff was friendly and very helpful during the whole ......”
15th Dec 2020
reviewed by 'Sarah'
“We cannot thank the team enough for all your hard work with our sale. We bought our house through Perry ......”
3rd Nov 2020
reviewed by 'Pam'
“We have used PB&C several times. The staff are always very friendly and professional, and their communication skills are ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Perry Bishop and Chambers
16 Market Place
Faringdon
Oxfordshire
SN7 7HP
01367 240356

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £23,000 £900,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 218 1 185 1 5 1
Areas covered
  • SN6 7
  • Highworth - Shrivenham
  • SN6 8
  • Faringdon - Uffton - Buscot
  • SN7 7
  • Bampton - Broughton Poggs - Lechlade
  • SN7 8
  • OX18
  • GL7 3
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
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Chippenham, S
Cirencester, GL7
Faringdon, SN7
Stroud Valleys, GL6
Swindon, SN1
Tetbury, GL8

“I sold my house via PB in December. A very s......”

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Feb 09,2021
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By: 'Helen'
Feb 09,2021
0 people found
this helpful
I sold my house via PB in December. A very stressful event, given my age & Covid restrictions. The staff were all very helpful & courteous towards me; but not so, it seems, to my PoA niece who was acting as my PA throughout the sale & had ...
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By: Sarah Benson
Feb 10, 2021
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Thank you for your honest review Helen. I do understand that you were selling and moving under very stressful circumstances and I am sorry to read that your niece did not have the best experience of communication with us during the conveyancing. I would be very happy to discuss this in more detail with you and will endeavour to contact you. In the meantime I do hope you are settled into your new home. Best wishes, Sarah Benson - Director ...

“Very good service....”

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Feb 02,2021
Minithumbup
By: 'Julia'
Feb 02,2021
0 people found
this helpful
I bought my house through Perry Bishop. Viewing was of course rather different due to Covid regulations, but from then on all went smoothly. I was impressed to be allocated a "Sales Progression" contact who was remarkably helpful, relaying questions to my vendor and in ...
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By: Sarah Benson
Feb 03, 2021
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Thank you so much for your kind review Julia and I am delighted you were so impressed with our sales progression helping you to move on. I hope you will be very happy in your new home. Sarah Benson, Director ...

“The team were fantastic at marketing and sell......”

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Jan 29,2021
Minithumbup
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Lynn
By: 'LS'
Jan 29,2021
1 people found
this helpful
The team were fantastic at marketing and selling our property through a period of various lockdowns. They acted professionally throughout , were prompt for viewings and gave excellent feedback immediately after. Once a buyer was found, we were regularly updated on the progress of the sale ...
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“Professional with great expert knowledge...”

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Jan 07,2021
Minithumbup
By: 'Bernard'
Jan 07,2021
0 people found
this helpful
Professional with great expert knowledge of the local housing market. The staff was friendly and very helpful during the whole buying process. The sales progression team really adding value to guide the sale to completion...
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By: Sarah Benson
Jan 07, 2021
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Thank you Bernard for your lovely review which makes me very proud of both the sales team and the Sales Progression Team. They are both passionate about what they do and really appreciate these reviews. Sarah Benson ...

“We cannot thank the team enough......”

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Dec 15,2020
Minithumbup
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Gerry
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Michelle
By: 'Sarah'
Dec 15,2020
0 people found
this helpful
We cannot thank the team enough for all your hard work with our sale. We bought our house through Perry Bishop so when it came to putting it up for sale, there was no discussion about which estate agent we'd use. Despite our first sale ...
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“The 'go-to' agency...”

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Nov 03,2020
Minithumbup
By: 'Pam'
Nov 03,2020
0 people found
this helpful
We have used PB&C several times. The staff are always very friendly and professional, and their communication skills are second to none. They are a real pleasure to deal with, and we would have no hesitating in recommending them....
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By: Sarah Benson
Nov 04, 2020
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Thank you so much for your lovely feedback Pam. It is always a pleasure to work with you. Very best wishes for your new home. Sarah ...

“Excellent advice and marketing materialsSeve......”

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Sep 24,2020
Minithumbup
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Michelle
By: 'Laurence'
Sep 24,2020
0 people found
this helpful
Excellent advice and marketing materials Several potential purchasers fell through partly due to the Covid crisis but new ones were found in very good time and a sale was achieved successfully . Kept very well informed throughout...
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“Used and discarded...”

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Sep 15,2020
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By: 'Stacey'
Sep 15,2020
1 people found
this helpful
I tried to give two stars; however, we are very disappointed in the way Perry Bishop managed a situation with us as potential buyers. We were allowed to view a property that had had a chain come back together just two days prior, and despite ...
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“Fantastic job ' sale in the time of corona', ......”

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Aug 07,2020
Minithumbup
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Michelle
By: 'Andrew'
Aug 07,2020
0 people found
this helpful
Fantastic job ' sale in the time of corona', . Took a few more weeks, but not surprising really....
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“An estate agent that supports their customers come rain or shine...”

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Jul 21,2020
Minithumbup
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Michelle
By: 'Sam'
Jul 21,2020
0 people found
this helpful
The team at Perry Bishop and Chambers was absolutely fantastic through our sale of a property in Faringdon, from start to finish. The team put together fantastic marketing materials that led to a great amount of interest, and we had an offer for the asking ...
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“Many Thanks for your excellent service we rec......”

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Jul 18,2020
Minithumbup
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Michelle
By: 'Roger'
Jul 18,2020
0 people found
this helpful
Many Thanks for your excellent service we received with the sale of our property. Always very helpful and informative. Highly recommended....
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“A long process at a very difficult time, , bu......”

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Jul 11,2020
Minithumbup
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Michelle
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Susan
By: 'Iris'
Jul 11,2020
0 people found
this helpful
A long process at a very difficult time, , but sale successfully completed. With professional guidance and support throughout, was stress free ....
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“Even in these hard business times of shutdown......”

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Apr 22,2020
Minithumbup
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Michelle
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Katie
By: 'Andrew'
Apr 22,2020
0 people found
this helpful
Even in these hard business times of shutdown, we have managed to exchange AND complete on the sale of my property....
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“Very helpful in helping me sell my flat....”

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Mar 04,2020
Minithumbup
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Michelle
By: 'Richard'
Mar 04,2020
0 people found
this helpful
Very helpful in helping me sell my flat. Regular contact and advice during a sticky selling period, then once offer accepted, they ensured all parties kept in touch and up to date on submitting paperwork etc. Thankyou!...
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“Professional service from the introduction, t......”

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Mar 04,2020
Minithumbup
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Michelle
By: 'Andrew'
Mar 04,2020
0 people found
this helpful
Professional service from the introduction, through the exchange to completion. Clear and concise information given at all stages. Well done and thanks....
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“First class service from start to finish as a......”

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Jan 21,2020
Minithumbup
By: 'Lucy'
Jan 21,2020
0 people found
this helpful
First class service from start to finish as always. Professional and friendly and always there if needed for any help and advice. Thank you....
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By: Sarah Benson
Jan 23, 2020
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It is always a pleasure working with you Lucy. Thank you so much for your five star review. Please keep in touch and let us know how you are getting on. Very best wishes Sarah Benson ...

“From inception to completion every member of ......”

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Jan 17,2020
Minithumbup
By: 'CW'
Jan 17,2020
0 people found
this helpful
From inception to completion every member of the Perry Bishop Team performed extremely efficiently & I would certainly use them again....
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By: Sarah Benson
Jan 17, 2020
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Thank you for inviting us to help you with your sale and for leaving this great review. Best wishes Sarah Benson ...

“Fantastic Estate Agents...”

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Jan 07,2020
Minithumbup
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Michelle
By: 'Mary'
Jan 07,2020
0 people found
this helpful
PB&C were recommended to me and I now have no hesitation in recommending them to others. They made the whole process of selling my parents cottage so much easier at what was a very difficult time for the whole family. I would like to ...
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By: Sarah Benson
Jan 08, 2020
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Dear Mary, Thank you so much for recommending us, and I am delighted to read that selling your parent's cottage at such a difficult time was made easier by the Faringdon team and Michelle in particular. Thank you for selling with us and for taking the time to leave such a lovely review. Kind regards Sarah Benson, Director ...

“Excellent customer service and very good at c......”

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Nov 18,2019
Minithumbup
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Michelle
By: 'Phil'
Nov 18,2019
0 people found
this helpful
Excellent customer service and very good at chasing outstanding issues. Friendly and always available at the end of the phone. Professional conduct throughout...
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By: Sarah Benson
Nov 19, 2019
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Thank you for taking the time to leave such a great review Phil. I hope you are settled into your new home, enjoying life in Faringdon and your new job is going well. Best wishes, Sarah Benson, Director ...

“Selling a retirement home is not so easy but ......”

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Oct 29,2019
Minithumbup
By: 'Richard'
Oct 29,2019
0 people found
this helpful
Selling a retirement home is not so easy but during a year on the market they arranged many viewings and kept me informed on a regular basis. When a buyer was found I was kept up to date on the progress of the sale through ...
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By: Sarah Bensn
Oct 29, 2019
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Many thanks for your generous five star review Richard. We were delighted to find such a good buyer at the end of the process. As you say, selling a retirement home is not easy. Best wishes and thank you for your instructions. Sarah Benson ...

“Fabulous team...”

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Oct 05,2019
Minithumbup
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Michelle
By: 'Victoria'
Oct 05,2019
0 people found
this helpful
From the moment Tessa came to value my house to the moment Michelle told me the sale was complete, I felt extremely comfortable and I was kept informed and updated. Even if there was not much to say I still received a phone call regularly. ...
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By: Sarah Benson
Nov 19, 2019
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Thank you so much for choosing to work with us Victoria. I am delighted that your faith in us was rewarded and that my colleagues were able to make the transaction as smooth as possible. Your review is very much appreciated by all the team. Best wishes, Sarah Benson ...

“I was selling a property far from my home (as......”

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Sep 26,2019
Minithumbup
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Michelle
By: 'Peter'
Sep 26,2019
0 people found
this helpful
I was selling a property far from my home (as executor of a relative's Will) and was very much dependent upon the staff of Perry Bishop for guidance and feedback. The process of selling was difficult and drawn out through no fault of theirs, but ...
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By: Sarah Benson
Oct 01, 2019
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Thank you so much for your five star review Peter. I am delighted that your experience of selling with us was such a pleasurable one. Thank you for your business and we all wish you well for the future. Best wishes, Sarah Benson, Director ...

“Thought Perry Bishop were excellent as agent......”

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Sep 09,2019
Minithumbup
By: 'Jeff'
Sep 09,2019
0 people found
this helpful
Thought Perry Bishop were excellent as agents from start to completion with Tessa our main contact being the jewel in the crown a dedicated and innovative member of a first class team....
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By: Sarah Benson
Nov 19, 2019
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What a long journey you have been on Jeff. Your review and thoughtful comments of the team and Tessa in particular are very much appreciated. ...

“Efficient and Responsive...”

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Aug 16,2019
Minithumbup
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Gerry
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Michelle
By: 'Michael'
Aug 16,2019
0 people found
this helpful
I found Perry Bishop to be very efficient and responsive. It has been a pleasure doing business with all their staff....
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By: Sarah Benson
Nov 19, 2019
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Michael, thank you so much for your five star review and lovely comments. It was our pleasure to help you secure your new home and we hope you are settled and enjoying village life. Best wishes, Sarah Benson, Director ...

“I would thoroughly recommend using Perry Bish......”

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Aug 07,2019
Minithumbup
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Michelle
By: 'Joanne'
Aug 07,2019
0 people found
this helpful
I would thoroughly recommend using Perry Bishop and Chambers Faringdon for the sale of your property. The team were extremely efficient and friendly, keeping us informed on a regular basis to ensure the least amount of stress. Tessa in sales was amazing! So too was ...
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By: Sarah Benson
Aug 07, 2019
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Thank you so much for your patience through the process of selling your lovely home Joanne. I am so pleased that we got you moved and that Tessa and Michelle looked after you so well. Best wishes to you all, Sarah Benson ...

“The whole team were amazing, supporting us th......”

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Jun 24,2019
Minithumbup
By: 'Martin'
Jun 24,2019
0 people found
this helpful
The whole team were amazing, supporting us throughout the process and checking up that everything was going smoothly. Thank you....
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By: Sarah Benson
Jun 27, 2019
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Thank you Martin. It was a pleasure helping Mum move into her retirement home. We understand how difficult this move was for her and the immense challenges you all faced together. So pleased to see her settling into her new home. Best wishes to you all, Sarah ...

“Friendly, professional service....”

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Jun 17,2019
Minithumbup
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Michelle
By: 'Ann'
Jun 17,2019
0 people found
this helpful
I felt well supported through the house selling process by Perry Bishop. Staff were always friendly and approachable. Would definitely recommend them....
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Comment on agent fees
Good
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By: Sarah Benson
Jun 27, 2019
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Ann thank you for entrusting the sale of your property to us, and also for taking the time to leave such lovely feedback which is always appreciated. Very best wishes, Sarah Benson, Director ...

“Thank you...”

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Jun 10,2019
Minithumbup
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Michelle
By: 'Helen'
Jun 10,2019
0 people found
this helpful
I just want to thank Michelle for her consideration during the buying process. The extra help and consideration were amazing. The team at Perry and Bishop are second to none!...
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Comment on agent fees
Fees were reasonable, and good value for money.
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By: Sarah
Jun 27, 2019
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Thank you Helen - we love being 'second to none!'. Your comments are very much appreciated and we hope you are settled and enjoying your new home. Best wishes, Sarah Benson, Director ...

“Imaginative assistance...”

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May 28,2019
Minithumbup
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Lois
By: 'Pied-à-Terre'
May 28,2019
0 people found
this helpful
The whole purchase process was handled superbly by Perry Bishop. Particular thanks go to Lois who clinched the purchase for me by her imaginative suggestion of how to reconfigure the first floor to work for us. Thanks, too, to Tessa and Michelle for their hard ...
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Comment on agent fees
N/A
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By: Sarah Benson
Jun 27, 2019
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We love a challenge! Lois is particularly good at seeing solutions to problems and we all love what we do. I am so pleased you were able to be in your new home in time for Christmas. Thank you for your lovely feedback. Best wishes Sarah Benson, Director ...

“Smooth operation...”

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May 28,2019
Minithumbup
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Sarah
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Michelle
By: 'Pied-à-Terre'
May 28,2019
0 people found
this helpful
Very grateful for the excellent teamwork from Perry Bishop in selling our house in a difficult market to the first viewers, and especially to Sarah Benson for her well-honed negotiating skills. Michelle and Tessa kept us fully informed throughout the sale process to bring it ...
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Comment on agent fees
Worth every penny
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By: Sarah Benson
May 29, 2019
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I am delighted to read this lovely review. Thank you. We are incredibly proud of the team work. Thank you so much for such a great review and for entrusting us with the sale of our property. Very best wishes Sarah Benson ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

COMPLAINTS HANDLING PROCEDURE


 



  • In the event of a client having a complaint regarding any aspect of the services provided by Perry Bishop and Chambers, the staff member will in the first instance endeavour to resolve any oral complaint before it develops into a formal written complaint.


Who to Contact



  • We have appointed Ian Perry FRICS to deal with complaints.  If you have a question or if you would like to make a complaint, please do not hesitate to contact him.



  • If you have initially made your complaint verbally – whether face-to-face or on the telephone – please also make it in writing addressed to Ian Perry marked confidential.



  • Ian Perry may refer the matter to another director or senior manager within the Company in an effort to deal with complaints promptly and in an expeditious manner.


 


When will the complaint be responded to?



  • Once we have received your written complaint, Ian Perry will contact you in writing within seven days.  At this stage we will give our understanding of your case.   We will also invite you to make any further comments that you may have in relation to this.


 


What action will be taken?



  • Within twenty-one days of receipt of your written summary, Ian Perry will conduct an internal investigation of the facts and issues constituting the client complaint and write to you to inform you of the outcome of his internal investigation and let you know what action we have taken or will take.


 


What if the client is still not satisfied?


If, after receipt of the report and any subsequent correspondence the client remains dissatisfied, the client is free to request that an independent body review the complaint.  
Last updated at 2:06 PM 16/04/2018 by allAgents

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