Accommod8
Liverpool, L3
2.1/5, 44 reviews
27% recommended
0% lettings valuation accuracy
12% lettings fee satisfaction

“I couldn't find a fault with Accommod8. Whenever I logged ......”

Share on :
Jan 10,2014
Minithumbup
By: 'Sophie'
Jan 10,2014
2 people found
this helpful
I couldn't find a fault with Accommod8. Whenever I logged an issue with something not working there were there by the next day at the latest. I thought the standard of the house was above the average student house (definitely above others we looked at) when we moved in most of the furniture was new.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Accommod8
The Basement, 66 Mount Pleasant
Liverpool
Merseyside
L3 5SD
0151 703 9355

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 12% £325 £1,940
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 8 31 0 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“If you can feasibly do so, avoid this company......”

Share on :
Sep 07,2020
Minithumbdown
By: 'Paul'
Sep 07,2020
0 people found
this helpful
If you can feasibly do so, avoid this company at all costs. Speaking as a guarantor and parent of a student renting via them, I can report the company was a nightmare to deal with, especially during COVID lockdown. My son and flatmates were banned ...
read full review
Was this helpful? Yes
By: Emma Weeks
Sep 08, 2020
View all comments (1)
Dear Paul, Thank you for your comments, we do read all comments and consider them all carefully. I am so sorry you feel the situation was regrettable. We were at all times following the terms of the legal tenancy in place and all industry covid-19 advice. Please do email us with further details so that we may process your complaint in a formal manner enquiries@accommod8.biz. Thank you ...

“You’ll be stressed out, you’ll waste money and time......”

Share on :
Jan 07,2020
Minithumbdown
By: 'Marylyn'
Jan 07,2020
0 people found
this helpful
Don’t stay with Accommod8 The company is a SCAM!! Since I moved into my flat in October 2019 at 47-55 smithdown lane L7 3EL, me and the whole flat have been experiencing issues with having water in the flat. They have a designated pipe for ...
read full review
Was this helpful? Yes
By: Emma
Jan 14, 2020
View all comments (3)
Dear Marylyn, thank you for your feedback and once again our sincere apologies for the inconvenience this has caused you. The property owners are working to resolve the technical issue which is causing the pump in the water tank to fail, the engineers have been to the property on numerous occasions to diagnose the problem with the system and find the correct solution. Unfortunately this matter is only able to be properly resolved by engineers working for the property owners and therefore we, yo ...

“WOULD NOT RECOMMEND TO MY WORST ENEMY...”

Share on :
Aug 15,2019
Minithumbdown
By: 'Ellie'
Aug 15,2019
1 people found
this helpful
WOULD NOT RECOMMEND THIS AGENCY TO MY WORST ENEMY. I can guarantee that no matter how nice the flat/house is you're viewing, it won't be worth the promised aggro this company will put you through your whole tenancy. We have had to contact Liverpool ...
read full review
Was this helpful? Yes
By: Emma
Jan 21, 2020
View all comments (1)
Dear Ellie, we are so sorry you have had a problem with your previous tenancy - please do contact us directly so that we may address each area of concern with our complaints procedure- enquiries@accommod8.biz - thank you x ...

“Absolutely shocking experience living with th......”

Share on :
Aug 15,2019
Minithumbdown
By: 'Danielle'
Aug 15,2019
1 people found
this helpful
Absolutely shocking experience living with this agency. It took over a year to sort a bad damp problem, their solution was to cover it with tinfoil. Do not rent with them....
read full review
Was this helpful? Yes
By: Emma
Jan 21, 2020
View all comments (1)
Dear Danielle, we are so sorry you have had a problem with your previous tenancy - please do contact us with further information via enquiries@accommod8.biz so that we can confirm details with you - thank you x ...

“Appalled...”

Share on :
Mar 05,2019
Minithumbdown
By: 'Whywontyouhelpus'
Mar 05,2019
0 people found
this helpful
The utter disregard and lack of respect they have for their tennants, shows through the “school yard bullshit” over the phones and no effort to aid their housing no hot water or properly working gas for 7 months no help? Still waiting? And have requested electrical ...
read full review
Comment on agent fees
Got gum decease 2 times through not being able to wash dishes with hot water properly and I’m someone with ocd
Was this helpful? Yes

“Disgusting, thieving crooks - *DO NOT RENT WITH THEM*...”

Share on :
Nov 23,2018
Minithumbdown
By: 'Omer'
Nov 23,2018
1 people found
this helpful
As per the reviews written before me, I - a desperate university student just looking for somewhere to rent quickly for the next year - fell into Accommod8's horrible trap. The house was not clean when we moved in, there was a “check in ...
read full review
Comment on agent fees
Bad. Ridiculously overpriced for a disgusting service.
Was this helpful? Yes

“Disgusting Company...”

Share on :
Nov 23,2018
Minithumbdown
By: 'CT'
Nov 23,2018
1 people found
this helpful
DISGUSTING company profiting off students with no money. They STOLE £100s from me and my flatmates from our deposit. We went through TDS to try and get it back and Accomod8 REFUSED to give the information proving we left the flat in pristine condition. We ...
read full review
Comment on agent fees
Shocking. Disgustingly expensive for poor accommodation and terrible customer service.
Was this helpful? Yes

“Review of Accommod8 Liverpool...”

Share on :
Sep 13,2018
Minithumbup
By: 'N/A'
Sep 13,2018
0 people found
this helpful
The staff at Accommod8 Liverpool are fantastic. They are so helpful and friendly towards students living away from home. Any problems encountered are always dealt with in a professional manner. The Accommod8 contract and protocol is fair. Finally, the maintenance guys at accommod8 are excellent ...
read full review
Comment on agent fees
Accommod8 fees are very fair.
Was this helpful? Yes
By: BarryBull
Mar 05, 2019
View all comments (1)
Don't chat shit ...

“Would never ever use them again...”

Share on :
Aug 16,2018
Minithumbdown
By: 'El'
Aug 16,2018
0 people found
this helpful
I would never use this letting agency again and I would definitely not recommend them to anyone. I wish we had read reviews about them before we signed the contract as every single review I have seen about them is terrible. To start, they would ...
read full review
Comment on agent fees
After my experience this year and the quality of the facilities, at most I would pay £85 a week. I know people who lived in much nicer accommodation in the same area and paid £100 where as we paid £115 a week.
Was this helpful? Yes

“Would never ever use them again...”

Share on :
Aug 16,2018
Minithumbdown
By: 'El'
Aug 16,2018
0 people found
this helpful
I would never use this letting agency again and I would definitely not recommend them to anyone. I wish we had read reviews about them before we signed the contract as every single review I have seen about them is terrible. To start, they would ...
read full review
Comment on agent fees
After my experience this year and the quality of the facilities, at most I would pay £85 a week. I know people who lived in much nicer accommodation in the same area and paid £100 where as we paid £115 a week.
Was this helpful? Yes

“Terrible Service...”

Share on :
Aug 16,2018
Minithumbdown
By: 'JD'
Aug 16,2018
1 people found
this helpful
We had many problems with accomod8. Firstly, when I signed for the house they refused to give me a key to the property. The only shower was broken for two weeks despite repeated requests for it's fixing. The fridge broke, defrosting all of the food ...
read full review
Was this helpful? Yes

“Accommod8 do not respect their customers...”

Share on :
Aug 15,2018
Minithumbdown
By: 'STUDENT1'
Aug 15,2018
0 people found
this helpful
Upon signing the contract we were told that we would be able to move in to the house early July. As it transpired we were not able to move in until late August which was particularly irritating as I was required to live in Liverpool ...
read full review
Comment on agent fees
Overpriced
Was this helpful? Yes

“Worst living experience and worst estate agents....”

Share on :
May 21,2018
Minithumbdown
By: 'Anon'
May 21,2018
2 people found
this helpful
All they want is money, they will charge you for anything. The house you live in will look alright probably but things will start to break after a few months. Once they do they'll charge you for everything and they make there own prices up ...
read full review
Was this helpful? Yes

“Had to fight to get any repairs done throughout the ......”

Share on :
Jan 03,2018
Minithumbdown
By: 'Ex'
Jan 03,2018
2 people found
this helpful
Had to fight to get any repairs done throughout the entire tenancy despite living right above the office, including repairs to fix problems with hot water. Deposit return was a joke, with extortionate charges that weren't justifiable - including cleaning fees when the flat was ...
read full review
Was this helpful? Yes

“Not the best experience with accommod8. The majority of the ......”

Share on :
Aug 15,2017
Minithumbdown
By: 'Thomas'
Aug 15,2017
1 people found
this helpful
Not the best experience with accommod8. The majority of the problem was the fact that the house we first moved into was full of damp, there was a bad smell of must and for a couple of weeks the odour of rotting. We were told ...
read full review
Comment on agent fees
Too expensive for the first property, but cannot complain about the cost for the second house.
Was this helpful? Yes

“Rented from this agent for my second year at university. ......”

Share on :
Aug 11,2017
Minithumbdown
By: 'Eddie'
Aug 11,2017
2 people found
this helpful
Rented from this agent for my second year at university. They were atrocious landlords in every aspect. The price I paid for what was essentially a very basic house is something a regret resoundlingly. Constant house inspections where the house had to be spotless left ...
read full review
Was this helpful? Yes

“Lived with accommod8 during the academic year 2013/14. Flat was lovely ......”

Share on :
Feb 16,2016
Minithumbdown
By: 'Dukes'
Feb 16,2016
1 people found
this helpful
Lived with accommod8 during the academic year 2013/14. Flat was lovely and rent was pretty standard for what we got. BUT accommod8 are without a doubt one of THE WORST companies to let a house from in Liverpool. Problems began as soon as we moved in ...
read full review
Was this helpful? Yes

“Stayed at the Williamson Court houses, the house alone was ......”

Share on :
Aug 12,2014
Minithumbdown
By: 'Laura'
Aug 12,2014
2 people found
this helpful
Stayed at the Williamson Court houses, the house alone was actually really good but we were the second tenants to stay there, only been built a couple of years before. Few problems but someone always came to fix them straight away. The guys coming to ...
read full review
Was this helpful? Yes

“I rented with Accommod8 in 2008/2009 and am not surprised to ......”

Share on :
Jan 27,2014
Minithumbdown
By: 'Louise'
Jan 27,2014
1 people found
this helpful
I rented with Accommod8 in 2008/2009 and am not surprised to see that the company has not improved since. We experienced exactly the same problems 5 years ago as everyone seems to be experiencing now. It seems like Accommod8 will never learn from their mistakes. Our problems ...
read full review
What agent could do to change your mind?
Employing even one person with knowledge on customer service would be a start. Not sure there is anything they could ever do now to change my opinion of them.
Attached Filesnbsp;
Was this helpful? Yes
By: The accommod8 Team
Feb 01, 2014
View all comments (1)
Dear 'Louise' Thank you for your review. We consider all reviews and comments about what we do and I hope my response will provide an acceptable explanation. You lived in our accommodation 5 years ago and I can confidently state our current tenants will not experience the same or similar problems you have alleged. I am aware in 2008 we had problems with repairs and maintenance at Heritage Court as the owner of that site undertook to carry out all repairs and maintenance using their ...

“Ith John and his team at Accomod8 for many years. ......”

Share on :
Jan 23,2014
Minithumbup
By: 'angus'
Jan 23,2014
1 people found
this helpful
Ith John and his team at Accomod8 for many years. I have often questioned his level of fees but cannot fault the service I have received. If you want things doing properly and a proactive agent who wants to ensure your properties are let then ...
read full review
Was this helpful? Yes

“I have had some experience with accommod8 as myself and ......”

Share on :
Jan 21,2014
Minithumbdown
By: 'Realistic'
Jan 21,2014
3 people found
this helpful
I have had some experience with accommod8 as myself and some friends lived in a few of their houses. I would say all of the houses I have experience of are sub standard to the expected levels of todays students and the rent is over ...
read full review
Was this helpful? Yes
By: The accommod8 Team
Jan 21, 2014
View all comments (1)
Dear 'Realitic view' You and your friends would have viewed the houses you rented as we don't rent houses to anyone unless they have been viewed and all parties are satisfied with the standard of the property on offer, the rent level and the terms and conditions. You have not eluded to the properties you are familiar with nor when you lived there. In fact we have invested significantly in the last 12 months on our repairs and maintenance provision. Perhaps you could contact the agency ...

“I have used accommod8 for over 5 years to manage 2 of ......”

Share on :
Jan 17,2014
Minithumbup
By: 'Drew'
Jan 17,2014
2 people found
this helpful
I have used accommod8 for over 5 years to manage 2 of my properties in Liverpool City Centre as i now live in the south of england. Service has always been exceptional for both myself and my tenants. Any fixes to my flats have been carried out ...
read full review
Was this helpful? Yes

“I couldn't find a fault with Accommod8. Whenever I logged ......”

Share on :
Jan 10,2014
Minithumbup
By: 'Sophie'
Jan 10,2014
2 people found
this helpful
I couldn't find a fault with Accommod8. Whenever I logged an issue with something not working there were there by the next day at the latest. I thought the standard of the house was above the average student house (definitely above others we looked at) ...
read full review
Was this helpful? Yes

“We'd like to thank the team for the professional and ......”

Share on :
Jan 07,2014
Minithumbup
By: 'E.Weeks'
Jan 07,2014
2 people found
this helpful
We'd like to thank the team for the professional and stress free manner with which you manage our property. Your responsive and pro-active approach really makes you stand out as an agent. We know our investment is in good hands and our tenants are being ...
read full review
Was this helpful? Yes

“Please thank the agency team for the prompt manner in ......”

Share on :
Jan 07,2014
Minithumbup
By: 'David'
Jan 07,2014
1 people found
this helpful
Please thank the agency team for the prompt manner in which they rented my properties for the forthcoming academic year, it seems to happen quicker each year....
read full review
Was this helpful? Yes

“Our accommod8 house was in a great location and we ......”

Share on :
Jan 07,2014
Minithumbup
By: 'Helen'
Jan 07,2014
3 people found
this helpful
Our accommod8 house was in a great location and we were reassured by the staff in the agency who helped us a few times during our tenancy. If you are looking for a student house try accommod8....
read full review
Was this helpful? Yes

“Rented a 5 bed house in my final year. The property ......”

Share on :
Jan 04,2014
Minithumbup
By: 'RichO'
Jan 04,2014
2 people found
this helpful
Rented a 5 bed house in my final year. The property was in good condition and for the money we were happy. I liked the fact I could call at the agency if I needed something. Thanks accommod8....
read full review
Was this helpful? Yes

“I lived with accommod8 in 2011/12 in Kensington. The house was ......”

Share on :
Jan 03,2014
Minithumbup
By: 'Simon'
Jan 03,2014
1 people found
this helpful
I lived with accommod8 in 2011/12 in Kensington. The house was renovated just before we moved in and was better than most of my mates houses. There weren't many problems as everything was new although the monthly fire alarm testing was a pain but I guess ...
read full review
Was this helpful? Yes

“Accomod8 are a disgrace to letting agencies, after a fairly ......”

Share on :
Aug 31,2013
Minithumbup
By: 'Rob'
Aug 31,2013
5 people found
this helpful
Accomod8 are a disgrace to letting agencies, after a fairly decent year at one of their properties in Kensington (which I should point out was far from good shape when we arrived and having had numerous issues resolved in the house - heating broken, washing ...
read full review
Was this helpful? Yes
By: The accommod8 Team
Jan 02, 2014
View all comments (1)
Dear 'Rob', We are sorry you have had a less than acceptable experience with accommod8. We house over 800 tenants each year in our accommodation and the issues you describe certainly do not reflect the experience of the vast majority. These issues will be investigated as far as they can without the specific details of the property and tenancy. We manage a large portfolio of student property and commit significant resources to ensure the standard of our accommodation and customer service ...

“WORST RENTING EXPERIENCE EVER! They took over £150 out of our ......”

Share on :
Aug 28,2013
Minithumbdown
By: 'fumingataccommod8'
Aug 28,2013
8 people found
this helpful
WORST RENTING EXPERIENCE EVER! They took over £150 out of our deposits when we moved out, our house was spotless! When I tried to query this via phone I was told they only deal with complaints via email. That puts the customer service as bad to ...
read full review
What agent could do to change your mind?
Stop ripping off students! The ‚£200 deposit we give to many companies is on top of paying half rent over summer when we can't even move in! This half rent over summer is supposed to pay to get the house ready for us, so why do we then have to pay again at the end of the year out of our deposits despite leaving the house in a clean state!? Companies like this are turning students into cash cows and there should be a law against it.
Attached Filesnbsp;
Was this helpful? Yes
By: The accommod8 Team
Jan 02, 2014
View all comments (1)
Dear 'fumingataccommod8', We are sorry you have had a less than acceptable experience with accommod8. We house over 800 tenants each year in our accommodation and the issues you describe certainly do not reflect the experience of the vast majority. These issues will be investigated as far as they can without the specific details of the property and tenancy. We manage a large portfolio of student property and commit significant resources to ensure the standard of our accommodation and cu ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:07 PM 11/09/2018 by heather heather

Awards won by Accommod8, Liverpool L3 5SD


As Seen On

Find the Best Agent to
Sell or Rent Your Home