“My partner and had made arrangement with this company to ......”
1 Star Review
Dec 14,2013
By:
'Kat'
Dec 14,2013
Branch: Hyde, 104-106 Market Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SK15
Branch: Hyde, 104-106 Market Street
Lettings (Prospective customer)
Postcode: SK15
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My partner and had made arrangement with this company to move a property in Mottram. We arrived at the property just before the agreed time, however the agent turned up 20 minutes late. This representative of Taylor and Wood did not apologise, nor did he introduce himself. We proceeded to look round the property and had a few simple and routine questions we would've liked to ask such as the parking available. He said 'you only get one parking space so it's tough if you have two cars'. The agent stayed outside in his car and started to make calls on his mobile so we were unable to ask the questions we wanted until he had finished. When the rep came into the property he asked my partner and I the cost of rent for this property, as he hadn't bothered to bring any information on the property due to him 'not wanting to work this weekend'. We had a quick scan round the property and took no longer than 10 minutes and we were asked to 'hurry up' as he had another appointment he had to drag himself to. He did not ask if we wanted to arrange another viewing or if he had helped us with our questions, he simply said 'see ya' whilst hanging out of his car and drove off not even leaving us with a contact number or any of the information we had hoped to gain. I would not recommend this company to anyone, to try and sell a property to somebody and not even be aware of the cost of the rent is disgusting.
What agent could do to change your mind?
. Introduce themselves
. Turn up on time
. Answer basic questions
. Have information on the property
. Do not say you 'hate working weekends' or ask the customer 'to hurry up' due to your next appointment.
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